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Courtyard Hartford Cromwell

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Traveller (25)
Room & Suite (30)
Dining (10)
Overview
  • Excellent45%
  • Very good36%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(33 reviews)
“parking lot”(16 reviews)
“bistro area”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (224)
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223 results
Traveller rating
96
81
30
10
6
Traveller type
Time of year
LanguageEnglish
96
81
30
10
6
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All reviewsfront deskparking lotbistro areapaul mitchellwedding guestsroom was cleantypical courtyardchili's restaurantoff the highwaythe entire hotelbusiness travelernext morninglate checkconvenient locationbusiness tripguest roomsindoor pool
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1 - 5 of 223 reviews
Reviewed 1 week ago

This hotel had advantages and disadvantages. The hotel is clean, close to I-91, and has a good corporate rate. The staff is friendly. However, the rooms are somewhat beat up and decorated in a style I call "Early 21st Century Depressing." The walls are in...More

Thank Bill B
Response from WHGGuestService, General Manager at Courtyard Hartford CromwellResponded 1 week ago

Thank you for taking the time to write a review about your recent stay at the Courtyard by Marriott, Cromwell. We take pride in doing all that we can to make our guests experience a great stay, we apologize that we did not meet those...More

Reviewed 2 weeks ago

We had the best weekend of our lives at this hotel. Everything went smoothly with check-in and check-out. The staff was great and accommodated all of our needs throughout the weekend. We shut down the Bistro Bar on Thursday night and the bartenders were awesome....More

Thank kris2pherjohnson3304
Reviewed 2 weeks ago via mobile

DO NOT USE FOR ROOM BLOCKS PARTIES ETC!! Most disappointing hotel I have ever dealt with. We worked with their staff for about a year and went back and forth with them many times on details after choosing this hotel to hold a room block...More

Thank Mike P
Response from WHGGuestService, General Manager at Courtyard Hartford CromwellResponded 2 weeks ago

Dear Mike P, Thank you for taking the time to write a review about your experience at the hotel. We truly apologize that you experienced this negative event. We can assure you this is not normal, as I indicated in previous emails to your wife...More

Reviewed 3 weeks ago

I just wanted to compliment your hotel on the absolutely flawless weekend we spent there for our daughter's wedding. From the Breakfast in the bridal hair and make up room, to the After Party in the Bistro, to the Breakfast Brunch buffet the next morning,...More

Thank jscala257
Reviewed 3 weeks ago

Words can not describe how happy we are about our stay at the Courtyard Marriott. From the time we arrived your staff was very accommodating, patient and attentive to me and our guests. (even though it was a full house) they did what they could...More

Thank Denise L
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Room Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$135 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Cromwell
#3 Quaint Hotel in Cromwell
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$135 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Cromwell
#3 Quaint Hotel in Cromwell
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (25)
Room & Suite (30)
Dining (10)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Olga B
26 February 2018|
AnswerShow all 3 answers
Response from thelmantimestwo | Reviewed this property |
I don’t think so. But I’d call the hotel directly.
0
Votes
Karenq2
1 September 2015|
Answer
Response from WHGGuestService | Property representative |
Hi Karenq2 - I'm so sorry; our Courtyard is not pet friendly. We recommend a sister Marriott brand - The Residence Inn for those traveling with pets. There are great Residence Inns nearby in Southington, CT and Downtown... More
0
Votes
Room Tips
"Avoid a room with a jacuzzi."
Read review
"We were on the third floor and our rooms were very nice and quiet. The air conditioning worked great."
Read review
"Rooms off the main common area could be noisy"
Read review
"get room away from elevator"
Read review
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