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Super 8 by Wyndham Cromwell/Middletown

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Traveller (4)
Room & Suite (24)
Dining (2)
Overview
Hotel website
1 Industrial Park Rd, Cromwell, CT 06416-1031 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
2 Star accommodation
Additional information
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Rooms
4 Nov5 Nov
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1 room, 2 adults, 0 children
Standard Room
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Reviews (105)
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Reviewed 2 June 2017

Hotel is remodeling and because I voice displeasure in check in policy they placed me in the oldest dirtiest room they could find.More

Review collected in partnership with Super 8
Thank Renard X V
Response from Super8Mgt, Guest Relations Manager at Super 8 by Wyndham Cromwell/MiddletownResponded 3 June 2017

Hello Renard, In response to your review, we would like to set the record straight on the chain of events of that particular evening. 2 Employees of the hotel, and the Owner witnessed and overheard your condescending attitude, combative demeanor towards the agent about providing...More

Reviewed 1 June 2017

The bed was great and furnishings all updated -- very comfortable. However, we had to call to get the tv working and then called to get the remote working -- so a bit disruptive. Nothing major but quality contol could be improved. Other than that,...More

Review collected in partnership with Super 8
Thank Cloverbeak
Response from Super8Mgt, Front Office Manager at Super 8 by Wyndham Cromwell/MiddletownResponded 3 June 2017

Hello, thank you for the honest review. As with any business or private home owner who goes through a renovation things happen, and slip past us. But when brought to our attention we quickly acknowledge and address whatever issue that may be. We apologize, and...More

Reviewed 21 May 2017

Long strand of Flamingo red hair found on the bathroom sink (My hair is brown with blond high lights- it wasn't mine). It was difficult for the front desk night personnel to understand English ( I speak English clearly). I repeated the name of the...More

Thank Margaret C
Reviewed 20 May 2017 via mobile

There are room renovations on the second floor at this property- BEWARE to all that visit this MOTEL- you will be charged extra for a renovated room. But getting to the room in the un-renovated "rest of property" is a buzz kill at best. My...More

Thank Randolph A
Response from Super8Mgt, Owner at Super 8 by Wyndham Cromwell/MiddletownResponded 21 May 2017

Hello Randolph, upon investigating your complaint and reviewing our audio and video of the incident, the agent on duty offered a renovated room at additional $10. which you accepted. This is in contradiction of your written/oral complaint to corporate which you stated "Was forced into...More

Reviewed 8 May 2017

They are in the process of renovating. The room was clean and newly renovated. The matress and pillows were comfortable; the electric wall heater/air condition worked well. The bathroom was immaculate. The public areas, lobby and foyer, were very nice. They were comfortable and niceley...More

Thank drctoolin
Response from Super8Mgt, Manager at Super 8 by Wyndham Cromwell/MiddletownResponded 9 May 2017

Thank you! it was such a pleasure having you with us, the lobby and lower floor rooms will be renovated in the coming weeks. Come by and stay with us again! :)

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Air Conditioning
Babysitting
Breakfast Available
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette
Number of rooms
90
Price range
US$77 - US$99 (Based on Average Rates for a Standard Room)
Also Known As
Super 8 Cromwell / Middletown Hotel Cromwell
,
Super Eight Cromwell
,
Cromwell Super Eight
,
Cromwell Super 8
Location
United States > Connecticut > Cromwell
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette
Number of rooms
90
Price range
US$77 - US$99 (Based on Average Rates for a Standard Room)
Also Known As
Super 8 Cromwell / Middletown Hotel Cromwell
,
Super Eight Cromwell
,
Cromwell Super Eight
,
Cromwell Super 8
Location
United States > Connecticut > Cromwell
Photos
Traveller (4)
Room & Suite (24)
Dining (2)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
nanadruge
12 February 2016|
Answer
Response from Super8Mgt | Property representative |
about 50minutes
0
Votes
Room Tips
"Rooms are better on the other side of the motorway"
892rainerf
12 Oct 2017
Read review
"Face the parking lot otherwise you hear I-91"
354MC
8 Jul 2017
Read review
"Second floor, rear best rooms."
elisabethm
20 Jun 2017
Read review
"Just ask to get a newly renovated room because to my knowledge most of them are now."
lauramN6224MV
7 Jun 2017
Read review
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