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Holiday Inn Hartford Downtown Area

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Holiday Inn Hartford Downtown Area
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215 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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Montreal, Canada
Reviewed 2 days ago NEWvia mobile

Holiday inn, equipped like other holiday inns, Large room, small bar type fridge, microwave, ironing board with iron, enclosed bath shower, Room was clean, fresh smell. Staff were friendly and helpful, Breakfast, most excellent, staff were friendly help full and very thoughtful. We were having a meeting, without asking brought us coffee, worked around us, breakfast the usual, but was...

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Helpful?
Thank BillAero
NH
Reviewed 4 days ago NEW

Checked in right at 3pm. The room was 'smoky' smelling and the staff quickly gave us a new room. Everyone we dealt with there was very friendly. Easy walk/drive to the main parts of the city. (depends on weather if you want to walk) Clean big rooms.

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Helpful?
Thank Christopher L
Bryanna R, Front Office Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thank you for your recent correspondence regarding the Holiday Inn East Hartford. We greatly appreciate you taking the time to make us aware of your delightful experience during your recent stay. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing IHG. Sincerely Bryanna Raptis Front...

New York City, New York
Reviewed 2 weeks ago

My husband and I, took a trip to Hartford. We didn't get to experience much in the hotel because we did a lot of sight seeing. The room was comfortable and clean. We enjoyed our stay. The restaurant food was awesome.

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Helpful?
Thank Bjackman
Bryanna R, Front Office Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thank you for contacting the IHG regarding your experience during your recent stay. I greatly appreciate you taking the time to give us your thoughts. We greatly happy that you enjoyed your stay here with us and even more delighted that we got to meet you! We look forward to the opportunity of serving you in the future. Thank you...

Merrick, New York
Reviewed 4 weeks ago

Stayed on a Friday and Sunday night for volleyball tournament--two different rooms. Overall, the rooms are of average construction, but the room on the 8th floor had nicer bathroom than the 5th floor and a small fridge which was absent in the other. Not one to complain about noise, but I was able to hear entire conversations from the room...

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Helpful?
Thank Chris W
Bryanna R, Front Office Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thank you for your recent correspondence regarding the Holiday Inn East Hartford. We greatly appreciate you taking the time to make us aware of your delightful experience during your recent stay. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing IHG. Sincerely Bryanna Raptis Front...

Reviewed 14 January 2017

The staff was so friendly and helpful.....They could not do more for us. Pleasant bar for a nightcap. The rooms were clean and very nice, but every staff member was pleasant, warm and welcoming. They could not do more for us and we appreciated all their helpful advise. Also very useful is the free shuttle within 3 miles. Would go...

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Helpful?
Thank Barbara A
Bryanna R, Front Office Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thank you for your recent correspondence regarding the Holiday Inn East Hartford. We greatly appreciate you taking the time to make us aware of your delightful experience during your recent stay. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing IHG. Sincerely Bryanna Raptis Front...

bloomfield
Reviewed 1 January 2017

Trip was short and sweet here to bring the New Year in staff was great and I stayed here before and each experience was always a good one will be back also easy access to everything in the downtown area on both sides of the river.

Review collected in partnership with this hotel
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Helpful?
Thank Robin19562017
Bryanna R, Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thank you for your recent correspondence regarding the Holiday Inn East Hartford. We greatly appreciate you taking the time to make us aware of your delightful experience during your recent stay. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing IHG. Sincerely Bryanna Raptis Front...

Russellville, Tennessee
Reviewed 17 December 2016

We stayed at this Holiday Inn because we had to travel to Connecticut from Tennessee for a funeral. We arrived Friday evening after driving 16 hours. All we wanted was to eat and sleep. We ordered room service from the restaurant for dinner. The food and service was excellent. The room was clean, the beds comfortable and my cousin loved...

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Helpful?
Thank Csheeshka
IHGService, Guest Relations Manager at Holiday Inn Hartford Downtown Area, responded to this review

Hello Csheeshka, Thank you for staying at the Holiday Inn Hartford Downtown Area, CT and taking the time to post your feedback. First and foremost, your review was a wonderful read, it is just frustrating that with all the good things you mentioned, it had to end with a tragedy. I would have loved to read that the stay was...

Reviewed 8 December 2016

I really like this hotel. The front desk staff is always accommodating and friendly. What stands out at this hotel to me is the service that the bartender (Terry) gives. She is always so nice to everyone that she is serving and knows everybody's name....whether they are there once a year or once a month. Overall, the top notch service...

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Thank Michael D
Salem, New Hampshire
Reviewed 20 November 2016

Our room smelled like mold. It took two hours to get a burger because there was only one chef yet the hotel was fully booked. My children went to the desk to get candy bars 3. Different times, the same candy bars were a different price each time. The pool was full but there were no towels. My husband gave...

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1Thank Jadtino
IHGService, Guest Relations Manager at Holiday Inn Hartford Downtown Area, responded to this review

Dear Jadtino, Thanks for the time you invested in posting your review. We regret that your stay at the Holiday Inn Hartford Downtown Area, CT was not satisfactory. Having to wait two hours for a burger you ordered and having your sleep disrupted by housekeeping. We thank you for these observation and we want to assure you that it will...

Copenhagen, Denmark
Reviewed 9 November 2016

We were very well received at the reception by smiling and happy speaking receptionists. We got a nice room, but missing a few things in the room, including soap and toilet paper. It was obviously delivered with a great excuse. The hotel is well and centrally located, and it's easy to get to and from the hotel and on highways.

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Helpful?
Thank ReenFri

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Easily accessible from Interstates 91 and 84 and located only 12 miles from Bradley International Airport, Holiday Inn Hartford Downtown Area features 215 tastefully appointed guest rooms and suites. Additionally, there is more than 7,200 square feet of meeting and event spaces. Plus a restaurant and lounge. ... more   less 

Additional Information about Holiday Inn Hartford Downtown Area

Address: 100 East River Drive, East Hartford, CT 06108 (Formerly Hartford Plaza Hotel)
Region: United States > Connecticut > East Hartford
Price Range: $142 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Hartford Downtown Area 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
Sheraton Hotel East Hartford
Sheraton East Hartford
East Hartford Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hartford Downtown Area staff and other travellers.
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Questions? Get answers from Holiday Inn Hartford Downtown Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure of a good tip,but all rooms are accessible by elevator.”
 of 5 bubbles Bjackman, 8 Feb 2017 | Read review
“8th floor had upgraded bathroom”
 of 5 bubbles chriswQ9239EY, 21 Jan 2017 | Read review
“Love the pillows!!”
 of 5 bubbles Csheeshka, 17 Dec 2016 | Read review
“I will not stay here again and I would not recommend this hotel to anyone. I will be sending a letter stating this.”
 of 5 bubbles Jadtino, 20 Nov 2016 | Read review
“don't stay here.”
 of 5 bubbles karlenew2014, 2 Nov 2016 | Read review
5 of 5