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All reviewsnew havendollar storewafflesroom was cleanincluded sausagefront deskuber ridepattiespeanut butterstaying overnightwaffle machinegreat value for the pricetj maxchoice hotelsfirst floorwould definitely stay here againrhode island
My husband and I were in New Haven for a few days for a tennis tournament at Yale University. We chose this hotel because of price and location and were extremely happy with that decision ... it was an easy drive to Yale and had...More
Response from Nishal_QI, Manager at Quality Inn East HavenResponded 1 September 2017
Thank you so much for your review! Your positive feedback is deeply appreciated. I am very pleased to know that your stay was pleasant. Brandon is a fantastic employee of our team and I am glad to know he was able to help...More
The rooms in this hotel were nicer than we expected for the price. Our room was good sized (not over sized) with a more spacious than average bathroom. The lighting in the hotel room was not especially great. The room itself was nicer than the...More
Response from Nishal_QI, Guest Relations Manager at Quality Inn East HavenResponded 9 August 2017
I appreciate you took the time to write the review for us and we assure you to use all feedback you provided and make improvements in near future. To give you an update, the non-working treadmill is already in working mode and current...More
I'll be honest, after reading some of the other reviews on here I was very nervous to come and stay! My best friend and I are both city girls in our early 30s, and wanted a midpoint between NYC and Boston that wasn't outrageously expensive....More
Response from Nishal_QI, Guest Relations Manager at Quality Inn East HavenResponded 2 August 2017
Thank you so much for your review and positive feedback!
The comfort and safety of our guests are our number one priority and we work really hard to make sure each and every guest of ours have a pleasant stay. I am so...More
Horrible customer service, smelly rooms, abysmal experience. Front desk gave our room number and a key to another couple who tried to enter our room in the middle of the night so we had to fight to keep the door close. After that front desk...More
1 Thank Tsypra
Response from Nishal_QI, Guest Relations Manager at Quality Inn East HavenResponded 28 July 2017
I am truly sorry to hear that your stay wasn't pleasant. I have talked my staff member who mistakenly give the room key to someone else and will assure you that will never repeat in the future.
Nice hotel nice pool the rooms are beautiful. The supervisor Francisco Barbosa hes so kind they has good servise the employees are very good to hope to see soon again i recommend this hotel to anyone my daughter's like itMore
Thank odalis s
Response from Nishal_QI, Manager at Quality Inn East HavenResponded 6 July 2017
Dear odalis s,
I am so thrilled to know your stay was pleasant and your family enjoyed our outdoor pool which is perfect way to cool down during hot summer days! Your positive feedback encourages our staff and do even a better job to make...More
Response from Nishal_QI | Property representative |
The theatre is about 4 miles away from our hotel. We do not have shuttle service but we can arrange a taxi for you.
Thank you and have a great day.
Quality Inn East Haven