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Holiday Inn Enfield-Springfield

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Holiday Inn Enfield-Springfield
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269 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Reviewed 2 weeks ago

Great Location and value for where I was working. Hotel is dated, a little smelly and in need of a massive remodel. Still though, it was adequate and overall I enjoyed my stay. The onsite restaurant and bar was hit or miss but usually more hit than miss. Guest laundry is funky to say the least.

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Helpful?
Thank Wolley S
Management response:

Dear Wolley S, We appreciate having you stay with us for 18 days, that is quite awhile! I'm glad that our location made it easy for you to get to and from the job. We are an older property and we have projects planned to improve the guest rooms. We will be going through a transition in the food and...

Stuart, Florida
Reviewed 2 weeks ago

Just off I-91. The hotel is old and tired. The rooms renovation is okay. The staff is friendly but I did have issues trying to get them to replace the empty bottle in the fitness room. It took four request over three days. The TV line-up was weak and didn't have CNN. The breakfast buffet was about $2 too high...

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Helpful?
Thank Steve P
Management response:

Dear Steve P, We appreciate you taking your time to leave a detailed review of our hotel for other travelers. We are thankful for you giving our hotel a chance as there are many options in the area. We are not the newest hotel, but we make every attempt to make our guests feel welcome, valued and accommodated. I'm sorry...

Cincinnati, Ohio
Reviewed 3 weeks ago

Everyone was very helpful, friendly and courteous - front desk, restaurant and bar. Stopped in for a to-go order right before the restaurant closed and they went out of their way to be helpful. And the hamburgers in the restaurant are excellent. Several very thoughtful amenities in addition to the regular stuff - makeup remover, shoe buffer, shower cap. Nice...

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Helpful?
Thank Jack H
Management response:

Dear Jack H, Thank you for leaving such a genuinely nice and thoughtful review! When you recognize our staff in this way it motivates us to continue doing our best to serve you and strengthens our devotion to be the most caring and helpful people that we can be. We are happy that you were able to enjoy our restaurant...

Denver, Colorado
Reviewed 4 weeks ago via mobile

I got in very late (1am) and was pleased that the front desk agent was awake and very friendly. The next morning, I left my hotel room around 11:30am. I returned around 4pm and my room had not been cleaned. I am a relatively tidy person so it wasn't an issue but I was surprised nevertheless. On the following day,...

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Helpful?
Thank Summer G
Management response:

Dear Summer G, Thank you for taking your time to leave an insightful review. I apologize about the inconsistencies that you experienced with our housekeeping department. Typically rooms are cleaned in accordance to patterns of guest departures and arrivals and rooms can occasionally be cleaned later than expected. Although I am happy that our reception staff made you feel welcome...

Reviewed 28 October 2016

I stay at this hotel twice per year and it is consistent and nice place. My husband enjoys playing basketball outside and my kids have enjoyed the pool. Meals are good and the staff is always accommodating and cheerful.

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Helpful?
Thank mom2mggm
Megan P, Front Office Manager at Holiday Inn Enfield-Springfield, responded to this review

Dear mom2mggm, Thank you for sharing your experiences you had here and for you continued loyalty over the years! We are so happy that you have come to enjoy some of the amenities and activities we have available. We look forward to continuing to provide you with excellent service and accommodations! Thanks, Robert Rioual Front Office Manager

Belfast, Northern Ireland, United Kingdom
Reviewed 20 October 2016

Lovely, bright & open were my first thoughts. We were very warmly welcomed by happy & friendly staff. The room was of a good size, 2 double beds & adequate bathroom, all of which was spotless. We enjoyed a tasty dinner (served by the lovely Tiffany) & the buffet breakfast was very good. The only strange thing was the fact...

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Helpful?
Thank Sharon B
Management response:

Dear Sharon B, I really happy to hear that you had a great time staying here! We really appreciate you noticing the great service you received, and for recognizing Tiffany. We love that you enjoyed eating in our restaurant, and that you decided to share both breakfast and dinner with us. We hope to see you again next year! Thanks,...

Philadelphia, Pennsylvania, United States
Reviewed 17 October 2016

We did not know the heat was completely turned off. We asked for extra blankets which never came. We arrived late and fell asleep waiting. In general rooms are adequate. Bathroom a little small. Nice size fridge in room. Breakfast not included.

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Helpful?
Thank Dana Q
Management response:

Dear Dana Q, Thank you for taking the time to share your experience staying at our hotel. I'm sorry that you had a room where the heater was malfunctioning, and that you were unable to receive blankets in a timely manner. I trust that if you give our hotel another chance, our staff will do its best to serve you....

Reviewed 17 October 2016

Good hotel it has nice restaurant clean room, not so good gym. Can walk to restaurants Smoke shops, beds are on the stiff side but good.Iu probably need a car to get around to other places but overall it's a good hotel

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Helpful?
Thank Juan R
Management response:

Dear Juan R, Thank you for the nice comments about our hotel. We have a nice restaurant on site as well as a few choices within walking distance. We do offer complimentary shuttle service to nearby locations (5-mile radius) if you decide to stay without a vehicle. I'm sorry that the fitness room wasn't up to your expectations. It has...

Rindge, New Hampshire
Reviewed 23 September 2016 via mobile

This hotel was clean and the room was fairly large and comfortable. The only issue was the phone had no dial tone and it was fixed within 45 minutes after being notified. I will stay there again and hopefully I will have time to use the exercise room.

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Helpful?
Thank LarryD875
Megan P, Front Office Manager at Holiday Inn Enfield-Springfield, responded to this review

Dear LarryD875, Thank you for staying and for the 5 star review! We appreciate all of your kind words about our cleanliness, customer service and most of all that we'll see you again next time you're in town. I'm sorry about the issue with the phone as it should have been resolved prior to your arrival. Sincerely, Megan Pascale Front...

Port Matilda, Pennsylvania, United States
Reviewed 17 September 2016

Stayed here while visiting family recently. It was clean and comfortable. The only two things that I wish were different were: Would love to have been able to use the pool early in the morning or late in the evening before heading out to be with family and/or when returning from our festivities. The second is that when I booked...

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Helpful?
Thank Beachandstagegirl
Megan P, Front Office Manager at Holiday Inn Enfield-Springfield, responded to this review

Dear Beachandstagegirl, Thank you for staying with us during your recent family visit in the area and for the 4 star review of the hotel. I apologize that our pool hours prevented you from being able to enjoy that amenity and that the bed size was not made clear at booking. We look forward to seeing you again next time....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Springfield South, minutes from Bradley International Airport, centrally located between Springfield, MA and Hartford, CT. The Holiday Inn is surrounded by major corporations like Mass Mutual, Lego, Retail Brand Alliance, Hallmark, Hasbro/Milton Bradley, Baystate Medical Center, Mercy Medical Center, Springfield College and Baypath College. Nearby attractions include Six Flags New England, Basketball Hall of Fame, Eastern States Exposition and Mass Mutual Center (former Springfield Civic Center) to name a few. Come and feel the Holiday Inn difference, experience Sleep Advantage and find out why we are The Place to Meet. The spacious and relaxing guest rooms feature the seven layer bed with seven pillows, sleep amenity package and complimentary wired/wireless high-speed Internet access. The Holiday Inn boasts 13,000 square feet of flexible meeting space, including two ballrooms. In addition, the hotel offers seasonal outdoor event space. On-site recreational activities include tennis, volleyball, basketball, indoor and outdoor pools, whirlpool and fitness room. Stay at the Holiday Inn Springfield South and experience the comfort and charm of New England. ... more   less 

Additional Information about Holiday Inn Enfield-Springfield

Address: 1 Bright Meadow Blvd, Enfield, CT 06082-1957
Region: United States > Connecticut > Enfield
Price Range: $131 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Enfield-Springfield 3*
Number of rooms: 174
Reservation Options:
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Also Known As:
Holiday Inn Enfield-Springfield Hotel Enfield
Crowne Plaza Enfield
Crowne Plaza Hotel Enfield
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Enfield-Springfield staff and other travellers.
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Questions? Get answers from Holiday Inn Enfield-Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th or 6th Floor”
  • Room
 of 5 bubbles stevepX3082SX, 20 Nov 2016 | Read review
“Ask to see room first. Pets are allowed so you should ask about barking dogs.”
 of 5 bubbles 157kab, 21 Aug 2016 | Read review
“First floor rooms near the pool have parking directly at the rooms, no elevator required.”
 of 5 bubbles c0den1nja42, 4 Aug 2016 | Read review
“Very end of the hall was quiet and isolated, probably a larger room also.”
 of 5 bubbles H4840IXpault, 2 Aug 2016 | Read review
“not sure about other rooms”
 of 5 bubbles brianandtts, 23 Jul 2016 | Read review
5 of 5
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