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Hilton Hartford

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1,003 Reviews from our TripAdvisor Community

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Showing 988: English reviews
PLAINVIEW, United States
Reviewed 16 April 2016

we look at hilton always as our first choice...takes the worry and stress out of the picture.....always consistently great and being a hilton honors gold member is a bonus they really stive to make us feel comfortable regardless of the location of the hotel

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Glenn L
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Glenn L, I am grateful to my dedicated team for providing you with a stress-free stay. As a HHonors gold member we greatly value your feedback. We look forward to your next stay. Warm Regards, Ron Wichowski General Manager

Harrisburg, Pennsylvania
Reviewed 12 April 2016 via mobile

This hotel never disappoints...I stay here often for business and the staff is friendly and the rooms are clean and comfortable! Not to mention the room service is fantastic! The hotel is in downtown Hartford and very close to many great restaurants.

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Helpful?
Thank Queenie B
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Queenie B, Thank you for your kind words! We are grateful that you took the time to share your comments. I will be certain to let room service know they are providing excellent guest service. We look forward to your return visit. Warm Regards, Ron Wichowski General Manager

Portland, Maine
Reviewed 10 April 2016

Excellent customer service. They remember you and even if they really don't, hard to tell. Warm, friendly despite how busy they are. Got a pent house room.. Paid the same. Don't be afraid to ask. It's was a great experience. Rockefeller for a day.

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Helpful?
Thank p0lly333
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear p0lly333, Wow! Thank you for your amazing review. We do have a welcoming and professional staff and I am happy you were taken care of during your stay. Warm Regards, Ron Wichowski General Manager

Reviewed 6 April 2016

Recently I stayed at the Hilton in Hartford CT for a conference for three nights. I was more than please with the staff, the service and the facility. The staff handled all of my requests quickly and pleasantly. I would highly recommend it to future travelers.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 972mellas
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear 972mellas, Thank you for taking the time to share your comments with TripAdvisor. I am grateful to my dedicated staff for providing you with excellent service. We look forward to your next trip to Hartford. Warm Regards, Ron Wichowski General Manager

Louisville, Kentucky
Reviewed 5 April 2016 via mobile

I stayed for two nights at the Hilton in downtown Hartford in April for 2016. The selection downtown is pretty limited (for me, it was pretty much the Hilton or the Residence Inn, which was sold out). The Hilton lobby is nice enough, with plenty of sitting area, comfortable chairs, a small bar just off the lobby and also a...

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Helpful?
Thank rooster3888
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear rooser3888, Thank you very much for being a contributor on TripAdvisor and for your detailed and valuable feedback. We do appreciate it greatly as it helps us make our property even better. I am sorry that you had a noisy heating unit; had we been alerted we would have sent our capable engineering department immediately to address this for...

Block Island, Rhode Island
Reviewed 1 April 2016

First time staying at the Hilton Hartford. It 's adjacent to the XL Center , which is perfect for concerts and other events. There's also a walkway that connects the two. Our room was clean and comfortable. I would definitely stay here again.

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1Thank MARCIA W
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Marcia W, Thank you for choosing the Hilton Hartford as your home away from home. We are happy you enjoyed your stay and look forward to many more visits. Warm Regards, Ron Wichowski General Manager

West Warwick, Rhode Island
Reviewed 30 March 2016

Stayed here, which is adjacient to the xl center for a concert. Great location. Garage parking is free for guests.Check in was quick and room was clean. Would def stay there again if going to see a concert. Hotel has pool, but we didn't use it. Also has 2 restaurants inside.

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Helpful?
1Thank summerritraveler
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear summerritraveler, What a great review of our Hotel! Thank you for sharing this with the TripAdvisor community. We are fortunate to have a most ideal location with our proximity to the XL Center. We certainly hope you allow us to once more make a positive impression on your next stay. Warm Regards, Ron Wichowski General Manger

Seaford, New York
Reviewed 25 March 2016

Just stayed here for the weekend and attended an affair held in one of their ballrooms. Affair and room was great, bar tender had no idea what he was doing. The hotel was clean and restaurant was great for breakfast, however ate in it late night, slow food service and limited menu. The rooms in the hotel were clean and...

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Helpful?
Thank Justus22015
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Justus, I would like to thank you for taking the time to post comments about your recent stay with us. Especially as a Contributor to TripAdvisor your comments are valued and appreciated. During your next visit please let the front desk know if you are having issues with the bathroom exhaust. Our system is a little unique, but is...

Atlanta, Georgia
Reviewed 23 March 2016

Check In - I arrived after 6pm on Monday so not many people in line in front of me so went very fast. Room - Room has been recently remodeled. It was comfortable and pleasing to the eye. Clean. The closet and the bathroom is very small. You need to close the bathroom door in order to be able to...

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Helpful?
Thank timgindav
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Timgindav, As a contributor to TripAdvisor we greatly value your feedback and thank you for taking the time to share your thoughts with us. We regret that your room was not well suited for you. As availability permits we are always happy to make room-type adjustments so that you are afforded the best space available to meet your needs....

Reviewed 22 March 2016

The check-out receptionist insisted I pay for an entire extra night because I accidentally checked in on the Hilton iPhone app. She argued with me for at least 5 minutes about it until she finally called her manager, who agreed with me and fixed it. It's really not worth $149 to embitter your clients for life.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Mila Z

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more   less 

Additional Information about Hilton Hartford

Address: 315 Trumbull St, Hartford, CT 06103-1115
Region: United States > Connecticut > Hartford
Price Range: $188 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Hartford 3.5*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia and Travelocity so you can book your Hilton Hartford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hotel Style:
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Hartford staff and other travellers.
18 questions
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2 months ago
Philadelphia, Pennsylvania
Rocky Hill
over a year ago
Arroyo Grande, California

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Questions? Get answers from Hilton Hartford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the west and we saw a nice sunset out the window our first day.”
 of 5 bubbles U2035RGmikec, 5 Dec 2016 | Read review
“Stay at a different hotel”
 of 5 bubbles WorkTraveler2000, 29 Nov 2016 | Read review
“Ask for room that doesn't face Trumbull.”
 of 5 bubbles mschristinedwyer, 14 Nov 2016 | Read review
“My room facing Trumbull St was quiet & offered view of downtown.”
 of 5 bubbles kevink650, 31 Oct 2016 | Read review
“I was on the 5th floor and could hear the traffic in the morning.”
 of 5 bubbles V3292EWkathys, 29 Oct 2016 | Read review
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