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Hilton Hartford

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984 Reviews from our TripAdvisor Community

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Showing 969: English reviews
Butler, United States
Reviewed 10 March 2016

The lobby staff was helpful and friendly. The appearance of hotel was lovely. We stayed for 3 days. Housekeeping did not "clean" our room one time. We had to call for towels daily. We had to call for toilet paper. We had to call for coffee supplies for the mini coffee machine. We mentioned this to the front desk after...

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Helpful?
Thank Desiree S
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Desiree, I would like to take a moment to thank you for your feedback. Our number one priority is to ensure each guest receives the dedicated service we are known for, I regret this was not your experience. Please know that I have informed our housekeeping director of your concerns and this has been addressed with the team and...

Redondo Beach
Reviewed 8 March 2016

Hotel was not what I expect from a Hilton. The rooms were small and in need of updating. I stayed on the club floor but the lounge was closed and locked. I was given a breakfast buffet coupon and an appetizer coupon. The amount in the appetizer coupon was not enough to cover any of the appetizers, There was no...

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Helpful?
Thank Bonnie T
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Bonnie T, It is our number one priority to ensure our guests have an exceptional experience. I truly regret this was not the case during your recent stay. The main goal of each of our associates is to ensure the well-being and satisfaction of our guests. Please know that we truly appreciate your business and welcome you to reach out...

Huntington, New York
Reviewed 3 March 2016

The only reason we booked this hotel was there highly walkway between the hotel and the XL Center. When we checked in the cheerful check-in clerk gave us detailed instructions about how to get to the walkway and wished us a great night at the Springsteen concert. When the time came, the walkway was closed with two explanations from the...

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Helpful?
Thank Diane G
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Diane G, I would like to take a moment to thank you for your feedback. Meeting and exceeding the expectation of our guests is our top priority and in your case we were unsuccessful in accomplishing this, please accept my personal apology. We are in the process of installing new carpet throughout our meeting spaces in order to improve our...

Reviewed 2 March 2016

Convenient to the local attractions, I am also very grateful for the convenience of the underground parking. Great staff and clean rooms with all the basic necessities. Housekeeping staff very pleasant.

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Helpful?
Thank zahidai2016
WHGGuestService, General Manager at Hilton Hartford, responded to this review

zahidai2016, I would like to take a moment to thank you for your recent TripAdvisor feedback. Many of our guests comment on the convenience of our underground parking and I am happy you found this appealing. Thank you for sharing your experience and we look forward to your return visit. Warm Regards, Ron Wichwoski General Manager

United States
Reviewed 1 March 2016

Compared to some of the other hotels in downtown Hartford, this hotel is a steal. The bed was extremely comfortable, the room was spacious, the complimentary wifi was reliable, and the location was perfect for walking to restaurants, the Hartford Stage, the Wadsworth, and other nearby attractions. We would definitely stay here again!

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Helpful?
Thank Katherine S
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Katherine S, Thank you! On behalf of our Team please know that we appreciate you sharing your comments with the TripAdvisor community. We are fortunate to have an ideal location near a variety of attractions. We look forward to your return visit. Warm Regards, Ron Wichowski General Manager

New York, United States
Reviewed 28 February 2016

This was a really nice Hilton hotel. It was a great location; it was only a few blocks from the Amtrak train station. The room was clean, the restaurant had a nice atmosphere and the food was very good. I enjoyed the breakfast buffet. Also the hotel staff was nice and friendly.

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Helpful?
Thank Timothy M
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Timothy M, Thank you for your comments. I am happy you had the opportunity to enjoy the breakfast buffet. We are fortunate to be able to offer a variety of options. We look forward to your next stay. Warm Regards, Ron Wichowski General Manager

Oceanside, New York
Reviewed 28 February 2016 via mobile

I've stay here a few times for business. Now I don't want to stay anywhere else in Hartford! The hotel is top of the line from check in to check out. Everyone who works there is amazing. The rooms are spacious and clean. If you like Hilton, definitely sign up for Hilton Rewards. It's convenient and close to all.

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Helpful?
Thank Kathy S
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Kathy S, Wow! Thank you for your kind review! We appreciate you talking the time to share your experience on Tripadvisor. My dedicated team will be anticipating your return visit! Warm Regards, Ron Wichowski General Manager

Reviewed 24 February 2016

I enjoyed my overnight stay at this hotel. Was there for a work meeting and everyone was helpful, room was nice, and enjoyed the gym, spa and sauna. The restaurant was good, although it closed rather early (10 pm), but it worked out for us.

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Thank Altagracia P
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Altagracia P, Thank you for being a Contributor on Tripadvisor and for your kind review. I am happy to see you had the opportunity to enjoy our gym and sauna. While our m&m Bistro does close at 10pm, Element 315 serves drinks as well as small plates until midnight. Either for business or pleasure we hope you have the...

Ronkonkoma, United States
Reviewed 24 February 2016

Good location, close to good places to eat and the X center is right next store. The view from my room was great. the only thing i am mad about is this comment needs to be 200 long. Really! they need to change that

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Helpful?
Thank Albert H
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Albert H, On behalf of our dedicated Team I would like to thank you for sharing your experience. We are very happy that you enjoyed your stay and hope to see you again soon. Warm Regards, Ron Wichowski General Manager

Hartford, United States
Reviewed 22 February 2016

Really enjoyed this hotel for an overnight combination business/pleasure event. I am a light sleeper so the ac/heater did wake me but my husband was undisturbed. The hotel buffet breakfast was delicious with ample fresh fruits and healthy choice to enjoy with our bacon!

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Helpful?
Thank James S
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear James S, Thank you for sharing your review with the TripAdvisor community. We appreciate your comments and sincerely hope you have the opportunity to return soon. Warm Regards, Ron Wichowski General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more   less 

Additional Information about Hilton Hartford

Address: 315 Trumbull Street, Hartford, CT 06103
Region: United States > Connecticut > Hartford
Price Range: $185 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Hartford 3.5*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Travelocity, Orbitz, Odigeo and Expedia so you can book your Hilton Hartford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hotel Style:
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Hartford staff and other travellers.
17 questions
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1 month ago
Philadelphia, Pennsylvania
Rocky Hill
over a year ago
1 month ago

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Questions? Get answers from Hilton Hartford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at a different hotel”
 of 5 bubbles WorkTraveler2000, 29 Nov 2016 | Read review
“Ask for room that doesn't face Trumbull.”
 of 5 bubbles mschristinedwyer, 14 Nov 2016 | Read review
“My room facing Trumbull St was quiet & offered view of downtown.”
 of 5 bubbles kevink650, 31 Oct 2016 | Read review
“I was on the 5th floor and could hear the traffic in the morning.”
 of 5 bubbles V3292EWkathys, 29 Oct 2016 | Read review
“Rooms on high floor, away from elevator & ice machine are quieter.”
 of 5 bubbles WaltA879, 20 Oct 2016 | Read review
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