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Hilton Hartford

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Certificate of Excellence
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Hilton Hartford
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1,025 Reviews from our TripAdvisor Community

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Showing 1,010: English reviews
Reviewed 26 April 2016

Excellent in every way courteous, professional staff, good food and service, clean room with wonderful view and pool and spa clean and right temperatures. Handy location. Staff went above and beyond providing helpful service when needed, otherwise unobtrusive. Friendly place, wonderful atmosphere.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Z6019ZGrobertg
Centennial, Colorado
Reviewed 26 April 2016

Great location and reliable, courteous staff. Walking distance to numerous restaurants and train station. Great internet access and free use of computers in Lobby were appreciated. Loved the location best of all!

Review collected in partnership with Hilton Hotels & Resorts
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Thank jeanhD8875BK
Miami, Florida
Reviewed 26 April 2016

I stay at this property on a regular basis and always have a positive experience. When I arrive, my room is just the way I like it. Housekeeping does a great job and I'm never disappointed when my room is serviced by Juanita Smith. She pays attention to detail and keeps my room supplied to meet my every need.

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Thank biz54321
Moscow, Russia
Reviewed 25 April 2016 via mobile

This is a decent hotel with lots of bars and restaurants in proximity to it. The bar and restaurant on the property are not bad either, plus I met Bernie Sanders there. Staff are all nice and helpful. There is no valet parking, but parking is easy enough.

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Thank Karacpage
Reviewed 24 April 2016 via mobile

Was there three days for XL center event. Love the executive floor ' s breakfast, evening hors d'oeuvres and services. The room is on the small size but amazing views of the city of Hartford. Services are ok for the rest of the hotel but excellent location for XL Center event..

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Thank Alice S
Niagara Falls, Canada
Reviewed 23 April 2016

On arrival Christine at the front desk was not only welcoming but accommodating with my request. Rooms are smaller than I would have liked as they did not have queen beds. Double beds for kids are small and the request for a cot was denied. This probably due to the fact that the rooms are small. Hotel was clean and...

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Thank Greattraveler2014
Frisco, Texas
Reviewed 23 April 2016

Everything about this hotel is fabulous. Love the location, the rooms, and the staff is great. But no valet. When you're a business traveler, that's such a bummer. Especially when you're going out at all hours to pick up a Prescription!

Review collected in partnership with Hilton Hotels & Resorts
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Thank HF429
Syracuse, New York
Reviewed 22 April 2016

Dirty rooms and awful service. I stay at Hilton on a weekly basis for work. This was a disappointing experience. The employees would talk amongst each other with hotel guest waiting at the desk. They were not helpful and I ended being double charged for parking.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nayda P
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Nayda P, I'm terribly sorry your experience at our hotel was not a better one. Please know that all information TripAdvisor members share with us is reviewed and shared with the key members of the hotel team. I’m disappointed to read that our front desk and housekeeping departments were not helpful and responsive to your needs. I have taken...

Los Angeles, California
Reviewed 19 April 2016

Just not what you would expect from a Hilton Downtown Hartford. Nothing wrong but everything seems a little off, a little cheap, a little tired. I got a room in the higher floor (apparently an upgrade with status) but because it was overlooking the freeway it was somewhat noisy.

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Helpful?
Thank Henri C
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Henri C, I sincerely regret that you had a less than satisfactory experience during your recent visit. Please know that it is our top priority to ensure each and every one of our guests feels valued and appreciated. During your next visit please let us know if there is a need to relocate your room. If there is availability...

Memphis, Tennessee
Reviewed 18 April 2016

This hotel does a great customer service job on a fine older Hilton property of the classic design. The front desk manager, Mo, was especially helpful and took account of my Hilton status. I had a a great stay.

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Helpful?
Thank samuel m

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more   less 

Additional Information about Hilton Hartford

Address: 315 Trumbull Street, Hartford, CT 06103
Region: United States > Connecticut > Hartford
Price Range: $163 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Hartford 3.5*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct and Expedia so you can book your Hilton Hartford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hotel Style:
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Hartford staff and other travellers.
18 questions
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4 months ago
Philadelphia, Pennsylvania
Rocky Hill
over a year ago
Arroyo Grande, California

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Questions? Get answers from Hilton Hartford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 19th floor, with club lounge access. The club floor is 22, but the check-in agent thought that 19 would be quieter.”
 of 5 bubbles Photoflower, 22 Feb 2017 | Read review
“Our room faced the west and we saw a nice sunset out the window our first day.”
 of 5 bubbles U2035RGmikec, 5 Dec 2016 | Read review
“Stay at a different hotel”
 of 5 bubbles WorkTraveler2000, 29 Nov 2016 | Read review
“Ask for room that doesn't face Trumbull.”
 of 5 bubbles mschristinedwyer, 14 Nov 2016 | Read review
“My room facing Trumbull St was quiet & offered view of downtown.”
 of 5 bubbles kevink650, 31 Oct 2016 | Read review
5 of 5