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Homewood Suites by Hilton Hartford Downtown

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Homewood Suites by Hilton Hartford Downtown
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416 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Kingston, Massachusetts
Reviewed 2 days ago NEW

Just okay nothing great if checking in electronically make sure you pick the room type you reserved Parking is not included and we came back (after paying in full for parking) we came back after dinner one night and there was no parking, it took at least 10 minutes before solved and not to our liking

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank gemmetts
albany, United States
Reviewed 3 days ago NEW

The Marriott was sold out so i ended up here. The hotel is very dated but was a good value esp with splitting Hilton Honor points and cash. Breakfast is not gluten or soy free so if you have any food allergies don't expect to eat here. Room was clean and bed was good. No bellman to help with bags...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Pamela S
Louisville, Kentucky
Reviewed 4 days ago NEW

We had two suites at this hotel and both were clean and comfortable. The staff is friendly,professional and efficient. Tasha at the front desk was the best! If you visit Hartford this is the place to stay.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank wisekate
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thank you for taking the time to tell us about your recent stay at the Homewood Suites Hartford Downtown. We're so glad you consider us your home away from home. Our staff takes great pride in making sure every guest experience is a memorable one. Tasha will be thrilled that you mentioned her by name. Please come back and visit...

Baltimore, Maryland
Reviewed 1 week ago

We were in town for a sporting event- in the cold, snowy Riverside Park. The hotel was super convenient- It was very clean. It was a super busy weekend in Hartford and the hotel was very full, so room cleaning was not first thing in the morning- We met our housekeeping staff who was bringing us clean towels (nice thick...

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Helpful?
Thank BaltoGal333
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thank you for staying with us. We're so glad you enjoyed your stay in Hartford. We appreciate the time you took to post your review. Please visit us the next time your travels take you to our area.

Reviewed 1 week ago

I booked two rooms for my friend's birthday celebration in downtown Hartford. The hotel is in walking distance to many bars downtown which was great. We had two 1 bedroom king suite rooms that were very spacious and clean! Our rooms were on high floors so we did not experience any noise disturbance. This is a great hotel to book...

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Helpful?
Thank Erica O
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Hi Erica, It sounds like you all had a great time. Thanks so much for staying with us and for taking the time to post your review on TripAdvisor.

Washington, DC
Reviewed 1 week ago

The hotel was satisfactory for the sports event we came to town for... though the neighborhood is pretty sketchy at night and you can't go 10 steps without getting hit up by panhandlers. But our biggest complaint is that the MUSIC IS SO LOUD AND THE DJ IS WHOOPING AND HOLLERING from the event in the banquet hall that we...

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Helpful?
Thank imho828
Management response:

Dear imho828, I sincerely apologize for the noise issue encountered during your stay. Our guests’ comfort is my number one concern. Your review will assist in correcting issues in the future. I do hope that the next time you are in the area you will consider staying at our hotel. Thank you. Thank you,

Annapolis, Maryland
Reviewed 3 weeks ago

We are VERY loyal Hilton users but won't be back to this particular property. Our suite wasn't serviced by housekeeping the first day (although we were out of the room by just before noon we were told, with no apology, that we had waited too long and that housekeeping had gone home,) and only one bedroom was made up the...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Heidi S
Management response:

Dear MatthewDD_13, Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and apologize for this experience. We work hard to ensure the comfort and satisfaction of our guests and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to prevent...

Connecticut
Reviewed 3 weeks ago via mobile

there were feces on the comforter. the staff were not very capable and used the security gaurd to perform housekeeping duties. the manager made himself unavailable through his staff. I have filed a formal complaint with Hilton corporate. this is operated by other companies not Hilton.

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Helpful?
Thank MatthewDD_13
Management response:

Dear MatthewDD_13, Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and apologize for this experience. We work hard to ensure the comfort and satisfaction of our guests and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to prevent...

New York, New York, United States
Reviewed 4 weeks ago

Stayed here one night for business in the Hartford area. Good location on a block near some restaurants, close to Union Station and within a short walk to other city attractions. Clean large room. Didn't try the breakfast but went to Sarah's Coffee House down the street.

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Helpful?
Thank SRWelch00
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thank you for taking the time to tell us about your recent stay. We appreciate your business and hope to see you the next time you're in town.

Reviewed 4 weeks ago

I just needed a quick night on my way out of town, but wished I could've stayed longer after checking in! The woman that checked me in was friendly and personable, even with it being close to midnight! I got to my room and found a full kitchen, a spacious seating area that opened onto the very comfortable king bed...

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Helpful?
Thank FlStines
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thanks so much for your kind words. We appreciate that you took the time to post your review. Come back to visit us soon. Hopefully you can stay longer.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy our close proximity to the action of downtown Hartford, as well as the ease of traveling to Bradley International Airport, which is only 15 minutes away. We have all the comforts of home for your stay in Hartford, and our property is within walking distance to museums, nightlife and great restaurants. ... more   less 

Additional Information about Homewood Suites by Hilton Hartford Downtown

Address: 338 Asylum St, Hartford, CT 06103-2020
Region: United States > Connecticut > Hartford
Price Range: $225 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Hartford Downtown 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Priceline, Orbitz, Hotels.com and Travelocity so you can book your Homewood Suites by Hilton Hartford Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites Hartford Downtown Hotel Hartford
Homewood Hartford
Hartford Homewood Suites
Hotel Style:
#4 Business Hotel in Hartford
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Hartford Downtown staff and other travellers.
5 questions
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Philadelphia, Pennsylvania
8 months ago
Monroe, NY
over a year ago
Monroe, NY
over a year ago

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Questions? Get answers from Homewood Suites by Hilton Hartford Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the floor the better (views/ noise)”
 of 5 bubbles ericao219, 9 Jan 2017 | Read review
“Select one at another hotel”
 of 5 bubbles imho828, 7 Jan 2017 | Read review
“To us every part of the hotel was great. Our favorite view is Bushnell Park across the street”
 of 5 bubbles B5985BHdeborahm, 3 Oct 2016 | Read review
“Sixth floor is very quiet.”
 of 5 bubbles IsaacB87, 23 Sep 2016 | Read review
“Avoid upper floors on weekends when 11th floor is rented out”
 of 5 bubbles jhtsc-dot-com, 24 Jul 2016 | Read review
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