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Residence Inn Mystic Groton

Expedia.comUS$152*
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#9 of 13 Hotels in Mystic
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$169*
US$152*
US$169*
US$152*
US$169*
US$152*
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Residence Inn Mystic Groton
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386 Reviews from our TripAdvisor Community

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Showing 382: English reviews
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Reviewed 1 week ago via mobile

First, the hotel did not provide us with shampoo and did not have body wash. Second, I'm an elite Marriott member and requested late checkout on my mobile app and when I checked in. On the day of departure, front desk Susan told me emotionlessly that late checkout is only based on availability. I brought up Marriott policy online that...

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Helpful?
Thank Dan L
Quincy, Massachusetts, United States
Reviewed 4 weeks ago via mobile

We recently stayed at the property and rented two one bedroom suites. I travel often for work and stay frequently in Marriott properties but was slightly underwhelmed by this hotel. We considered staying at another hotel because the other had a lower price but opted for this hotel due to my current status and points with Marriott. Unfortunately my status...

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Helpful?
Thank Jason M
Onil V, Guest Relations Manager at Residence Inn Mystic Groton, responded to this review

Thank you for taking the time to fill out a review about your stay at the Residence Inn Mystic. We do appreciate you as one of our loyal Marriott Rewards Members. I apologize that your stay was not up to our normal standard that is typical when staying at our hotel. I can assure you that this is not normal...

Hartford, New York
Reviewed 4 weeks ago

Check in was a breeze, the rooms were fantastic, clean and comfortable, we had a suite, the kitchen/living room/pullout couch was perfect for the kid. The pool and hot tub were perfect for our little spring getaway. It's location could not be beat, you could walk to the aquarium and just a short drive to downtown Mystic. The free breakfast...

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Helpful?
Thank OswegoMatt
Brian D, Guest Relations Manager at Residence Inn Mystic Groton, responded to this review

Thank you for your feedback. Jeff is one of our great team members who always goes out of his way to deliver great guest service. We look forward to your next visit.

New York City, New York
Reviewed 14 April 2017

The suite was very spacious, and the kitchen and sitting room were a nice addition for a family trip. The room was very clean. The front desk representatives were friendly and helpful. The pool area is nice, but the water temperature was pretty cold. The hot tub was unfortunately not working during our stay, but they were in the process...

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Helpful?
Thank 1217Ladybug
Brian D, Guest Relations Manager at Residence Inn Mystic Groton, responded to this review

Thank you for your comments. The pool and hot tub have been repaired. We hope you visit us again.

Wethersfield, Connecticut
Reviewed 27 February 2017

This hotel was very clean and well taken care of. We just had a couple problems that brought the rating down. First of all, when we checked in, we told the woman that we wanted to pay cash at the end of the weekend but would give a credit card to secure the room. She told us that was fine...

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Helpful?
1Thank Renee S
Brian D, Guest Relations Manager at Residence Inn Mystic Groton, responded to this review

Thank you for your comments we will look into your concerns. We hope you visit us soon.

Westchester County, New York
Reviewed 13 February 2017

Love traveling to Mystic and going through Old Mistick Village and Downtown Mystic and even Old Mystic for Somewhere In Time. We have stayed in the Whitehall Inn every time we traveled here and wanted to try something different. Always enjoyed the service of the Marriott there so why not try their hotel as well. First off, Jeff at the...

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Helpful?
Thank Robbie L
Brian D, Guest Relations Manager at Residence Inn Mystic Groton, responded to this review

Thank you for your comments. We will definitely check out the couch. We pride ourselves in great accommodations and cleanliness. We look forward to your return home. Residence Inn team.

Orange,Ma
Reviewed 6 February 2017

We stayed the weekend of Feb 4&5th. We were down for a family party. I had gone on line to look up hotels & found unbelievable prices-some $200 & up! A family member told me about the Marriott and I was very pleased. When we first arrived we were told that our room was in another building on the site....

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Thank therealff
Brian D, Guest Relations Manager at Residence Inn Mystic Groton, responded to this review

Thank you for your comments. Its great when we can make our guest's stay a memorable one. We look forward to your next visit.

S Wales
Reviewed 20 January 2017

Stayed one night at $114 per night + taxes. Chosen because it was relatively close to a business meeting we had. Generally I like Residence Inns. And there was nothing fundamentally wrong with this one. It's split across two buildings. We were, needless to say, in the 'other' one. i.e. not the one with the reception, breakfast, etc. I wasn't...

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Helpful?
Thank drc225
Hayley A, Front Office Manager at Residence Inn Mystic Groton, responded to this review

Thank you for your feedback. I am sorry to hear your stay did not meet your expectations. I will be sure to share this with appropriate teams. We hope you will consider us again the next time you are in Mystic.

New York City, New York
Reviewed 19 January 2017

You have to stay here if you want to go to Foxwood on a budget. We stayed there year February. We had a pet-friendly room as we have a dog. The suite had 1 separate bedroom with modern design huge Tv. Everything was clean, had a granite countertop in the kitchenette and had a dishwasher too. Breakfast was nice a...

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Helpful?
Thank Adrienn H
Hayley A, Front Office Manager at Residence Inn Mystic Groton, responded to this review

Thank you for your great feedback! I will be sure to share it with our team to continue to inspire and motivate them. We hope to see you back!

Reviewed 19 January 2017 via mobile

We booked a quick christmas weekend getaway with the kiddies and love it here! beautiful room and the space was perfect for the 4 of us. I highly recommend this hotel to anyone looking for a beautiful cleaned room and full kitchen / pool/and hot tub!

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Helpful?
1Thank saratime32
Hayley A, Front Office Manager at Residence Inn Mystic Groton, responded to this review

Thank you for your wonderful feedback! We pride ourselves on meeting expectations, and exceeding them. We are pleased to hear you had an enjoyable stay! We hope to see you back.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff

Additional Information about Residence Inn Mystic Groton

Address: 40 Whitehall Avenue, Mystic, CT 06355
Region: United States > Connecticut > Mystic
Price Range: $215 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Mystic Groton 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Residence Inn Mystic Groton Hotel Mystic
Mystic Residence Inn
Hotel Style:
#3 Family Hotel in Mystic
#5 Romantic Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Mystic Groton staff and other travellers.
6 questions
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Old Forge, Pennsylvania
Boston, Massachusetts
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Residence Inn Mystic Groton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are planning on using the pool in the winter, ask for a room in the main building”
80Renee, 27 Feb 2017 | Read review
“Try and get the 3rd Floor for quieter rooms.”
robbiel835, 13 Feb 2017 | Read review
“Third floor rooms facing away from the parking lots are quiet.”
caminante4567, 26 Dec 2016 | Read review
“Every room is great!”
margaretm640, 25 Nov 2016 | Read review
“Go for the suite: it's like an apartment”
bombadilo, 9 Nov 2016 | Read review
5 of 5
Expedia.com
US$152* /night
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Hotels.comUS$152
Hotwire.comUS$152
TripAdvisorUS$152
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*Disclaimer
Prices are for 1 room, 2 adults
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