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Residence Inn Mystic Groton

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#9 of 13 Hotels in Mystic
Certificate of Excellence
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Residence Inn Mystic Groton
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384 Reviews from our TripAdvisor Community

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Showing 380: English reviews
new york
Reviewed 5 December 2014

I loved the location of the hotel, it's close to basically every thing. The staffs were very friendly, especially the breakfast crew, they would do any thing to accommodate you. Thank you so much. The rooms were very clean and the bed was super comfy. I would definitely go back there again.

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Helpful?
Thank sintia
WHGGuestService, Manager at Residence Inn Mystic Groton, responded to this review

Thank you for taking the time to submit a review on TripAdvisor for your stay with us at the Residence Inn. I was excited to hear that your stay with us was a great one. I have passed along your kind words to my team as they appreciate the compliments from TripAdvisor members. We look forward to accommodating your travel...

Valley Cottage, New York
Reviewed 27 November 2014

Our family of 4 traveled for the first time to Mystic. The hotel accommodations were very good, a clean spacious room that met all our needs. Bed very comfy, sofa bed.. not so much but hey what do you expect from a pullout! Having a efficiency suite with fridge and microwave very handy when you have little kids that constantly...

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Helpful?
Thank NMThomas
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear NMThomas, Thank you for taking the time to fill out a review on TripAdvisor about your recent stay with us at the Residence Inn. I'm glad to hear that we were able to meet your expectations with cleanliness, comfort and service. I apologize about the noise that you experienced from the guests staying next to you and the comfort...

San Francisco
Reviewed 24 November 2014

We wanted a family trip where the little kids could explore Mystic and the big kids could escape to Foxwoods. This Residence Inn fit the bill perfectly. The rooms were clean and up to date. We had two bedroom suites, which worked great for such a big group. The kids loved the pool. Everyone who worked there was helpful and...

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Helpful?
Thank santrellos
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear santrellos, Thank you for taking the time to write a review about your stay at the Residence Inn on TripAdvisor. I truly apologize that your experience with the breakfast was not up to your expectations. We have received many praises about our breakfast from guests and it disappoints me that this wasn\'t the case when you tried it. I...

Lamoine, Maine
Reviewed 12 November 2014

We are staying at the Marriott until we have completed our move to the Mystic/Groton area. This is a great location right near I-95. The staff is very pleasant and it's quiet (it's November). Eating out gets old and expensive fast, but with the very modest in-room kitchen resources, you can microwave or sautee a modest dinner (a toaster oven...

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5Thank live&learn
London, United Kingdom
Reviewed 30 October 2014

This hotel was excellent value for money and in a very convenient location. The rooms are very spacious and clean, there is a kitchenette, dining and lounging area. The hotel has a launderette which is most useful as well as a small gym and pool. When I used the gym I was the only person there so despite its size...

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Helpful?
Thank Amy G
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear Amy G, Thank you for taking the time to comment about your experience at the Residence Inn on Tripadvisor. We are all excited to hear that our hotel was able to exceed your expectations. I shared your comments with our associates and were thrilled about what you had expressed. We hope to see you again soon. Thank you, Anthony...

Kearny, New Jersey
Reviewed 29 October 2014

This turned out to be a great location, just out of the main part of Mystic but, very close to the main street, restaurants and attractions. This is just off the interstate and too far from the casinos.

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Helpful?
Thank fheagle
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear fheagle, Thank you for taking the time to write about your experience on TripAdvisor. I am thrilled that you enjoyed your stay at our Residence Inn. We look forward to welcoming you again when visiting the Mystic area. Best Regards, Anthony Covino General Manager

Reviewed 27 October 2014 via mobile

Nice comfortable accommodations right off the highway. Just minutes to the Aquarium, Village and Seaport. Nice hot complimentary breakfast self-serve breakfast. Our room smell like someone had smoked in it. If it wasn't for that I would have given it 5 stars. Ample free parking and nice indoor pool. Stay here each time we visit Mystic. So nice to have...

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Helpful?
Thank RhodieRoamer
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear Gousette, Thank you for taking the time to fill out a review on TripAdvisor. I'm sorry to hear about the smell of smoke in your room however, I am glad you enjoyed the other amenities that we have to offer at the hotel. Your subject line is what we try to accomplish at the hotel for all of our...

Chicago, Illinois
Reviewed 25 October 2014

I always like staying at a Marriott Residence Inn - wherever they are they always emit a feeling of comfortability and it was proven once again when I stayed at the Residence Inn in Mystic, Ct. Everything was nice from the rooms to the breakfast to the during the week free dinners and drinks. The staff was nice but were...

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Helpful?
Thank flyingtraveling24-7
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear flyingtraveling24-7, Thank you for filling out a review about your experience on TripAdvisor. I am happy to read all the great comments you had to say about the hotel. I have also taken your concern and reviewed it with the team to come up with ways to better service our guests. All of our guests comments are beneficial to...

Fort Worth, TX
Reviewed 21 October 2014

Our family stayed in 3 different rooms this past weekend. We had stellar service from the first to the last minute of our stay. Upon check in my room had a few things I needed to take care, and the front desk responded quickly. Breakfast was a lovely treat served by Judy and her staff. Love the pumpkin coffee! Upon...

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Helpful?
Thank travellustinggirl
WHGGuestService, Director of Sales at Residence Inn Mystic Groton, responded to this review

Hello Travellustinggirl, Thank you for staying with Residence Inn Mystic. We are pleased to hear you had a wonderful experience. We have let Judy know that you felt her breakfast service was a "lovely treat." We have been getting lots of great feedback about the Pumpkin Coffee, so thank you for sharing. We have also let Ladu know that he...

Boston, Massachusetts
Reviewed 19 October 2014

Booked a last minute one night stay here to take my daughter to the Mystic aquarium. We had a standard room right off the lobby (and overlooked the smoking area) The standard rooms are suites which include a kitchenette, living room area, separate bedroom, bathroom & closet area. The kitchenette was well equipped (including a 2 burner stovetop). The decor...

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Helpful?
Thank BostonMama33
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear BostonMama33, Thank you for taking the time to comment about your experience on TripAdvisor. I do apologize for the guest suite condition not being up to standard and the pool area not what you expected. Although, I am encouraged with the positive comments you wrote. I have reviewed this with the management team to rectify these situations to make...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Residence Inn Mystic Groton

Address: 40 Whitehall Avenue, Mystic, CT 06355
Region: United States > Connecticut > Mystic
Price Range: $211 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Mystic Groton 3*
Number of rooms: 128
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Also Known As:
Residence Inn Mystic Groton Hotel Mystic
Mystic Residence Inn
Hotel Style:
#3 Family Hotel in Mystic
#5 Romantic Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Mystic Groton staff and other travellers.
6 questions
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Old Forge, Pennsylvania
Boston, Massachusetts
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Residence Inn Mystic Groton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are planning on using the pool in the winter, ask for a room in the main building”
80Renee, 27 Feb 2017 | Read review
“Try and get the 3rd Floor for quieter rooms.”
robbiel835, 13 Feb 2017 | Read review
“Third floor rooms facing away from the parking lots are quiet.”
caminante4567, 26 Dec 2016 | Read review
“Every room is great!”
margaretm640, 25 Nov 2016 | Read review
“Go for the suite: it's like an apartment”
bombadilo, 9 Nov 2016 | Read review
5 of 5