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All reviewsla lunalong islandrooms are largebreakfast buffetmohegan sunhotel restaurantbank streethotel stafftrain stationwalk aroundvisiting mysticclean hotelindoor poolfriday nightpleasant staystayed here for one nightcoast guard academy
We've stayed here a few times in the last couple of years. The rooms are large, clean, well-furnished and very comfortable. I stay here whenever I'm in the area and can get a decent price. The hotel is in the center of New London and...More
I stayed here with my family one Friday night on our way to LI. We needed a hotel close to the ferry and this was right up the block from the ferry. I walked in and the front desk staff greeted me from across the...More
Stayed for a single night while in the area on business. The hotel is easy to find and offers adequate parking. Check in was smooth, but the elevators are quite slow.
My room was very spacious, but somewhat dated. I found the bed to be...More
1 Thank ToSquareBob1
Response from IHGService, Guest Relations Manager at Holiday Inn New London - Mystic AreaResponded 16 March 2018
Thank you for sharing your impressions of your recent stay with us.
I am very happy that the check in, our spacious rooms and our restaurant in the lobby met your expectations. We strive to provide the best possible service as well as...More
This hotel is fantastic. From the minute you walk in until you check out, you feel special. The rooms are clean and big. The employees are all friendly and extremely helpful We did have a few minor problems, but they were solved immediately. This did...More
The staff did not care if we were there or not. Found a Black mold starting to grow on the bath room ceiling. The desk lamp had the switch removed and had to be turned on by twisting the light bulb.I was with a large...More
2 Thank Craig N
Response from IHGService, Guest Relations Manager at Holiday Inn New London - Mystic AreaResponded 3 December 2017
Hi Craig N,
Thank you for your stay and for taking the time to write a review of our hotel. It is regrettable that the cleanliness of the room and service level of our staff did not live up to your expectations. Please allow me...More
Response from oncearoundtwice | Reviewed this property |
There are two elevators, at our time of stay one was out of order and between two of us I took elevator and other person took stairs - they made it to floor before me. Either Staff was holding it up or it is very, very ~s l... More
There are two elevators, at our time of stay one was out of order and between two of us I took elevator and other person took stairs - they made it to floor before me. Either Staff was holding it up or it is very, very ~s l o w ~ .. Did not use restaurant , but it did seem to be quiet full during our stay. 5th floor for us so it was pretty quiet. It is conveniently located to area events and attractions does not charge for parking and the staff is friendly .