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Holiday Inn New London - Mystic Area

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Traveller (85)
Room & Suite (53)
Dining (18)
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Overview
  • Excellent25%
  • Very good40%
  • Average19%
  • Poor8%
  • Terrible8%
Travellers talk about
“la luna”(8 reviews)
“long island”(7 reviews)
“rooms are large”(6 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (232)
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Traveller rating
58
90
43
18
19
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58
90
43
18
19
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All reviewsla lunalong islandrooms are largebreakfast buffetmohegan sunhotel restaurantbank streethotel stafftrain stationwalk aroundvisiting mysticclean hotelindoor poolfriday nightpleasant staystayed here for one nightcoast guard academy
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1 - 5 of 228 reviews
Reviewed 3 weeks ago

We've stayed here a few times in the last couple of years. The rooms are large, clean, well-furnished and very comfortable. I stay here whenever I'm in the area and can get a decent price. The hotel is in the center of New London and...More

Thank MisterMVA
Hotel's Favourite
Reviewed 21 December 2017

I stayed here with my family one Friday night on our way to LI. We needed a hotel close to the ferry and this was right up the block from the ferry. I walked in and the front desk staff greeted me from across the...More

1  Thank seadogs04103
Reviewed 15 February 2018

Stayed for a single night while in the area on business. The hotel is easy to find and offers adequate parking. Check in was smooth, but the elevators are quite slow. My room was very spacious, but somewhat dated. I found the bed to be...More

1  Thank ToSquareBob1
Response from IHGService, Guest Relations Manager at Holiday Inn New London - Mystic AreaResponded 16 March 2018

Dear ToSquareBob1, Thank you for sharing your impressions of your recent stay with us. I am very happy that the check in, our spacious rooms and our restaurant in the lobby met your expectations. We strive to provide the best possible service as well as...More

Reviewed 26 November 2017

This hotel is fantastic. From the minute you walk in until you check out, you feel special. The rooms are clean and big. The employees are all friendly and extremely helpful We did have a few minor problems, but they were solved immediately. This did...More

1  Thank Susan S
Reviewed 18 November 2017

The staff did not care if we were there or not. Found a Black mold starting to grow on the bath room ceiling. The desk lamp had the switch removed and had to be turned on by twisting the light bulb.I was with a large...More

2  Thank Craig N
Response from IHGService, Guest Relations Manager at Holiday Inn New London - Mystic AreaResponded 3 December 2017

Hi Craig N, Thank you for your stay and for taking the time to write a review of our hotel. It is regrettable that the cleanliness of the room and service level of our staff did not live up to your expectations. Please allow me...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$103 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$103 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (85)
Room & Suite (53)
Dining (18)
Pool & Beach (6)
Questions & Answers
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Susan S
8 July 2017|
AnswerShow all 4 answers
Response from oncearoundtwice | Reviewed this property |
There are two elevators, at our time of stay one was out of order and between two of us I took elevator and other person took stairs - they made it to floor before me. Either Staff was holding it up or it is very, very ~s l... More
0
Votes
hrandon
22 February 2017|
Answer
Response from JeanYves1962 | Reviewed this property |
If I remember well, breakfast is from 6h30 to 9h30 during the week.
1
Vote
hrandon
5 November 2016|
AnswerShow all 2 answers
Response from Brenda B | Property representative |
We do not have safes in our rooms but we do have safe deposit boxes at front desk.
1
Vote
Room Tips
"They all seem about the same to me"
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"It seems as if all the rooms are central to the lobby and restaurant"
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"Look for another place to stay"
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"From what I could see all rooms are centrally located to the lobby"
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