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Protea Hotel by Marriott Port Elizabeth Marine

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Protea Hotel by Marriott Port Elizabeth Marine
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243 Reviews from our TripAdvisor Community

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Showing 210: English reviews
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Barnsley, United Kingdom
Reviewed 1 week ago

We arrived in port Elizabeth at approximately 7pm. the check in was easy and the rooms were spacious. We never ate in the hotel but the breakfast next morning was very good. after breakfast we checked out and moved on with our journey after a brief walk along the sea front which was pleasant and warm.

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Helpful?
Thank kell3579
Port Elizabeth, South Africa
Reviewed 1 week ago

We often have breakfast at this hotel and cannot complain about the food or selection, but the service is not too good. The last time we had dinner at this Hotel, we vowed never to try that again. When we tried to book for a Valentine's evening out, every place we wanted to go to, was fully booked. As the...

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Helpful?
Thank Retha2013
Sharon B, Front Office Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this review

Dear Retha2013, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Protea Hotel Port Elizabeth Marine. As we pride ourselves on delivering a memorable hotel experience during your travels, it appears that we have unfortunately fallen short of our goal during your recent visit. We would like to share...

Gloucestershire, United Kingdom
Reviewed 1 week ago

The thing that made this hotel good was the location - right on the beach, perfectly placed for a wonderful morning walking along the front dolphin-spotting. I imagine the rooms at the front do have lovely views, sadly we were stuck looking at a car park. We only ate breakfast here but it was really nice - a good selection,...

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Helpful?
Thank DandelionMind
Sharon B, Front Office Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this review

Dear DandelionMind, Thank you for taking the time to contact us in regards to your recent stay at the Protea Hotel Port Elizabeth Marine. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the state of our bathroom....

Colorado Springs, Colorado
Reviewed 2 weeks ago

Spent one night here. Check-in was reasonably easy and getting to the room ok. the room was clean and quiet with a nice view of the ocean. The breakfast buffet was very nice with many choices, both hot and cold. The restaurant staff was very cold and uninviting, almost surgical in the way they moved about the restaurant. No friendly...

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Helpful?
Thank Robert R
Sharon B, Front Office Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this review

Dear Robert R, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Protea Hotel Port Elizabeth Marine. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the...

Kempton Park, South Africa
Reviewed 2 weeks ago via mobile

So we've stayed in Protea Hotels lately. They're usually great and this one was no exception. The rooms were nothing special but what one expects. Where this hotel beats the Karridene hotel on the Natal South Coast is the breakfast. Exactly what I'm used to. Everything fresh and a huge selection. Good work to the chef and staff. Towels were...

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Helpful?
Thank De Wet V
Sheffield, United Kingdom
Reviewed 4 weeks ago via mobile

This is a lovely hotel in a great location. Rooms clean and functional. Nice bathroom but a bit small. Very comfy beds and pillows. Breakfast adequate but the hotel is let down by miserable surly staff. Not everyone I must add. We were greeted at breakfast by a lovely lady and the reception staff in the morning were nice but...

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Thank Susan E
Johannesburg, South Africa
Reviewed 20 January 2017

We struggled to book for our accommodation and eventually after two weeks our booking was confirmed and also checking in was a nightmare.We had to cut our holiday shot because they were busy with the renovations and also we struggled to open room door. We had to get assistance almost every time to open the door to the room. The...

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Helpful?
Thank TshenoloR
Sharon B, Front Office Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this review

Dear TshenoloR, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Protea Hotel Port Elizabeth Marine. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate...

Welshpool, England, United Kingdom
Reviewed 9 January 2017 via mobile

Stayed here for 3 nights. After a long drive(920km), we found the hotel very easily and drove straight into a good car parking spot virtually right outside the front doors. We were quickly helped by a porter with all our bags and had a lovely welcome at reception which took very little time. We enquired about dinner and they made...

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Thank Diane P
Cape Town, Western Cape, South Africa
Reviewed 7 January 2017

South African hotels often use labour brokers to hire extra staff. I suspect this hotel did, and it backfired spectacularly. Lets start with what was a delight. The front desk staff are friendly. They make eye contact and once they know who you are, they address you by name. 5 stars fir that section of the hotel. The room was...

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Helpful?
Thank Nico K
Sharon B, Front Office Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this review

Dear Nico Thank you for taking the time to give us feedback on your resent stay with us. We appreciate the concerns you raised with Clyde our Reservations Manger. The incident has been brought to the attention of our F&B team leaders and the necessary step have been taken to prevent a repeat of this kind of behavior in the...

Amersham, United Kingdom
Reviewed 5 January 2017

We always stay at Marriott Hotels. This one is a disappointment. Apart from non-functioning lifts (we were on the 7th floor) and the ridiculously small and useless swimming pool ( bath tub size and in ugly area) which mis-states one of the Hotel's amenities. The rooms are in need of refurbishment. The Hotel is in a great location however but...

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Helpful?
Thank RomanovTraveller
Sharon B, Front Office Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this review

Dear RomanovTraveller Thank you for taking the time to contact us in regards to your recent stay at the Protea Hotel Port Elizabeth Marine. Please accept our apology for the lapses in service you received. We have shared your feedback with the appropriate hotel team leaders, to ensure that these concerns are corrected moving forward. Upholding our commitment to provide...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel by Marriott Port Elizabeth Marine - Adding value, always. Among the superior beachfront hotels in Port Elizabeth, the 4-Star Protea Hotel Marine is unparalleled. Overlooking the sun-drenched sands of Pollock Beach, with sweeping views of Algoa Bay, this hotel, in the heart of the Friendly City, is renowned for its quality facilities, personal service and luxurious atmosphere. From the moment you enter the Protea Hotel Marine, you know you are in an exceptional establishment. The large reception area is elegantly decorated, offering the first taste of a stay that promises an unforgettable experience in comfort and style. Ideal for holidaymakers, families and executives alike, the 4-Star Protea Hotel by Marriott Port Elizabeth Marine offers luxurious accommodation in a range of comfortable en-suite rooms that boast spectacular sea views. Delicious meals can be enjoyed in the hotel restaurant and there are excellent conference facilities which can cater for 10 - 90 delegates. A secluded roof top splash pool for hot summer days overlooking the ocean, ideal for adults and kids to enjoy. The Protea Hotel by Marriott Port Elizabeth Marine is situated within walking distance of safe, sandy beaches, various swimming pools, a casino and entertainment complex, not to mention the Museum and Snake Park, and various sporting facilities, including golf. ... more   less 

Additional Information about Protea Hotel by Marriott Port Elizabeth Marine

Address: Marine Drive, Summerstrand, Port Elizabeth 6001, South Africa (Formerly Protea Hotel Marine)
Region: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Price Range: $149 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Port Elizabeth Marine 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Protea Hotel Port Elizabeth
Hotel Style:
#1 Business Hotel in Summerstrand
#4 On the Beach Hotel in Summerstrand
#7 Luxury Hotel in Summerstrand
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Port Elizabeth Marine staff and other travellers.
5 questions
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Houston, Texas
8 months ago
St. Vincent
Derby, United Kingdom
over a year ago
Albuquerque, NM
over a year ago

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Questions? Get answers from Protea Hotel by Marriott Port Elizabeth Marine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a sea facing room the sea front is lovely”
 of 5 bubbles kell3579, 16 Feb 2017 | Read review
“I can only give tips on dining at this Hotel.”
 of 5 bubbles Retha2013, 14 Feb 2017 | Read review
“The Ocean view rooms are the best.”
 of 5 bubbles TshenoloR, 19 Jan 2017 | Read review
“Ask for sea facing.”
 of 5 bubbles nicok410, 7 Jan 2017 | Read review
“Rooms on the west have good views.”
 of 5 bubbles HafsaPretoria, 2 Jan 2017 | Read review
5 of 5