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DoubleTree by Hilton Hotel Norwalk

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Traveller (80)
Room & Suite (48)
Dining (12)
Overview
  • Excellent37%
  • Very good29%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
“double tree”(49 reviews)
“cookies”(98 reviews)
“off the highway”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Norwalk
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Norwalk
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,013)
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989 results
Traveller rating
348
290
184
104
63
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Time of year
LanguageEnglish
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348
290
184
104
63
Show reviews that mention
All reviewsdouble treecookiesoff the highwayeasy accessbreakfast buffetfront desk staffconvenient locationindoor pooltrain stationbusiness tripbed was very comfortablecostcoweddingeventaquariumshuttlenyc
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1 - 5 of 989 reviews
Reviewed 4 days ago

Where to begin? We checked in only to find the entrance was blocked for work so I go to haul my bags from the parking lot to the desk. Well, I need to lose a few pounds so I guess that was the personal trainer...More

2  Thank Car S
Response from Michael G, General Manager at DoubleTree by Hilton Hotel NorwalkResponded 2 days ago

On behalf of our entire team at The Doubletree, please allow me to extend my deepest apologies for the perceptions you have acquired about our property. We truly strive to offer each of our guests a remarkable experience, As humbling as it is to receive...More

Hotel's Favourite
Reviewed 11 June 2018

On the way home from New York, I made a last-minute reservation here, and I am very glad I did. It was a terrific stay at a great hotel. The front desk person checking me in greeted me with a smile, and a delicious cookie....More

Thank BlueGold75
Reviewed 6 days ago

The stay wasn't bad, but the quality of the hotel is not inline with other Double Tree hotels I've stayed in. It feels like it's stuck in the 80's. I chose this hotel because of my Hilton Honors status only. Not the best decision.More

Review collected in partnership with DoubleTree by Hilton
1  Thank Shawanna B
Response from John-HiltonHelp, on behalf of management at DoubleTree by Hilton Hotel NorwalkResponded 2 days ago

Dear Shawanna B, Thank you for staying with us. We appreciate your honesty as we look for reviews to provide insight into our hotel to better our guest experience. We welcome any comments or suggestions you would like to share. If you return to our...More

Reviewed 1 week ago

Clean, efficient, business oriented hotel somewhat in the middle of nowhere. Which, let's be honest, is located in a state that is somewhat in the middle of nowhere. :-) If you happen to find yourself in this neck of the woods, this isn't a bad...More

Review collected in partnership with DoubleTree by Hilton
Thank CoolGeek2013
Reviewed 1 week ago via mobile

We were greeted in the lobby by the smell of cigarette smoke from the bar. The credit card we presented at check in was never changed and the wrong card was charged. Decor was from the late 80s. The fire alarm malfunction caused us to...More

1  Thank DeronNAustim
Response from Michael G, General Manager at DoubleTree by Hilton Hotel NorwalkResponded 5 days ago

Thank you for your comments regarding your stay with us. We truly apologize for the issues you experienced with the fire alarm. Please know that we take your comments very seriously and we will work on correcting any defects that affected your time with us!...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Shuttle Bus Service
Wheelchair Access
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Non-Smoking Hotel
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$127 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$127 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (80)
Room & Suite (48)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
pennysaeger
21 July 2017|
AnswerShow all 3 answers
Response from Ted M | Property representative |
We have no idea what or where you are talking about, but the answer to your initial question is "absolutely no."
0
Votes
Diana K
16 November 2016|
AnswerShow all 2 answers
Response from Emily K | Reviewed this property |
There is a pool in this hotel. However, I trust there are places for pampering nearby, depends on the service(s) you require. There are a quite a lot of small boutiques and store of different types within walking distance... More
1
Vote
noelleb
14 June 2016|
Answer
Response from SCJFL | Reviewed this property |
Yes there is a safe in the closet, but make sure that you ask for a room with a fridge on check-in, look at my review for my stay June 5-11
1
Vote
Room Tips
"Great venue rooms, highly recommended"
Read review
"Ask for higher floor and request Connecticut Ave side vs Freeway Side"
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"Gym is in the "basement""
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"Helpful staff for all room needs"
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