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DoubleTree by Hilton Hotel Norwalk

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DoubleTree by Hilton Hotel Norwalk
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817 Reviews from our TripAdvisor Community

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Norwalk, United States
Reviewed 2 days ago NEW

Decent enough hotel. Kids loved the pool! Had to call for bathroom supplies (tissues and toilet paper) and room coffee maker was only stocked with decaf - not a major issue,but when traveling with kids in the am, could have used some high test in the room! Cookies were great but kids aren't fans of nuts...super surprised with all the...

Review collected in partnership with DoubleTree by Hilton
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Thank H836XRelizabethh
Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 27 September 2016

I just through a surprise birthday party for my spouse on 9/24 at the Double Tree. I truly cannot say enough good things about this place. Debra Pimentel the Catering Manager was fantastic to work with. She was very kind, professional, and knowledgeable. She provided me with some great suggestions, she listened carefully and paid attention to detail. She and...

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Thank doubles12001
About Hotel's Favourite Review
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

I am so pleased to know that your event and your stay at our hotel was so successful and so pleasing for you. We truly appreciate your decision to hold your birthday event at our hotel as well as the nice comments about Debra and the rest of our staff. We're so glad that we made you feel like royalty...

Dumont, New Jersey
Reviewed 2 days ago NEW

HAd fun during overnight visit to Norwalk area. Went to zoo in Bridgeport and Aquarium in Norwalk. Nice rooms and good breakfast, although had to ask about upgrade to room to get the breakfast buffet included in our room rate. Kids liked the pool, but would have liked the water and pool area temperature to be warmer.

Review collected in partnership with DoubleTree by Hilton
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Thank Liza H
Raritan, New Jersey
Reviewed 3 days ago NEWvia mobile

Friendly greeting. Plenty of parking spaces. Nice size room. Comfortable temperature and easy controls for the thermostat. Cozy bed. Clean bathroom. Good water pressure. Nice size pool and basic gym. Bathrooms could use updating. Ordered room service. Veggie quesadilla. It was really good. Executive lounge breakfast was basic. Fruit, eggs, bacon, French toast, potatoes, cereal, bagels ... good service

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Helpful?
Thank jalva1012
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for your feedback about your recent stay with us. We appreciate the favorable remarks about all the details of your stay ....looks like you covered them all! We appreciate that you took the time to share your experience with us and hope you will visit us again soon.

Reviewed 1 week ago

The doubletree is located very conveniently off I95. The rooms are comfortable and with HH Honors membership I was able to get complimentary internet that worked great! Though it was close to the highway it was not too noisy. Wish the beds were firmer and breakfast was free!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Vianni P
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for the nice comments and for being a loyal HHonors member. We are very pleased to see that you enjoyed your stay with us and hope to be of service again soon. Thanks so much for writing.

Norwalk, Connecticut
Reviewed 1 week ago via mobile

Chose this hotel in hopes to swim after work. When came down to get peaceful work out done I saw a coach barking orders at two children. With two parents who were watching, clearly they were not guests at the hotel. It was very inconvenient, no one mentioned anything at a check in. It was very disturbing. The pool itself...

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Thank ANNAVKS
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We regret that your experience at our hotel did not meet your expectations. We do allow swim lessons for small groups of children at times when the pool area is least used by hotel guests. I am sorry you found that to be disturbing. Your feedback about the pool area and the hotel will help us to improve our performance...

Ridgefield, Connecticut
Reviewed 1 week ago

I have had one sales meeting and one conference at this hotel. Everything was wonderful both times. If you do a buffet, order the sliced sirloin with peppers and onions. It satisfied my hardest to please people.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Teri F
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for choosing us to host your events. We truly appreciate the opportunity to be of service to you and your group and we are very glad to know that everything went so well. The sliced sirloin is a favorite ....even for the hard to please! Many thanks.

Cape Coral, Florida
Reviewed 2 weeks ago

Nice touch with hotel staff greeting you in the lobby as you arrive, return, or leave. Hotel probably could use a little freshening up, but all in all it was a good stay all week. Next time I'm in town I will stay here again.

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Helpful?
Thank AskDickWagner1
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for mentioning our lobby greeters who welcome guests to our hotel and offer assistance during peak arrival and departure times. And thank you for staying with us for an entire week. We appreciate your feedback and hope we will have an opportunity to be of service again during a future visit.

Fort Pierce, Florida
Reviewed 3 weeks ago

The staff are helpful and kind. The bar is relaxing for a meal or drink. bartender is wonderful. The menu is the same as in the restaurant. There is a good selection of food. The rooms are nice and clean. Some are in need of an update. Overall great experience if you need a hotel in Norwalk. And of course...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Susan T
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for your very nice comments about our staff and our hotel. We are very glad to see that you enjoyed so many elements of your stay. it was our pleasure to be of service and we hope to have that opportunity again. Thanks so much for taking the time to share your experience with us.

Ellicott City, United States
Reviewed 3 weeks ago

I have stayed at the Norwalk Double Tree on several occasions for business. The front desk personnel are always cheerful, positive. knowledgeable and helpful. The courtesy van service is especially appreciated and the driver was very courteous, friendly and safe driver.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Arthur B
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for being our guest on a repeated basis and for sharing your positive experiences with our staff and our shuttle van service. We are very pleased to know that you have enjoyed your stays with us. I hope we will have the pleasure of serving you again soon. Thanks so much for writing.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Start your stay with our Norwalk hotel with a freshly baked DoubleTree chocolate chip cookie. Enjoy the convenience of our proximity to local attractions such as the Maritime Aquarium, Stepping Stones Museum and the Lockwood-Mathews Mansion. Our hotel in Norwalk, CT is just 30 minutes from Westchester County Airport. Be sure to plan ahead for the Norwalk Oyster Festival and book your stay for Labor Day weekend. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Norwalk

Address: 789 Connecticut Avenue, Norwalk, CT 06854
Region: United States > Connecticut > Norwalk
Price Range: $155 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norwalk 3.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Doubletree - Norwalk Hotel Norwalk
Hotel Style:
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Norwalk staff and other travellers.
5 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Norwalk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request King size bed! Great pillows!”
 of 5 bubbles TheElenaJay, 3 Jan 2017 | Read review
“do not stay here”
 of 5 bubbles BrianH458, 1 Nov 2016 | Read review
“Cookies very chocolatey. 8-)”
 of 5 bubbles 730charissec, 29 Sep 2016 | Read review
“Get an upper floor that faces the street. Backside overlooks some parking lot.”
 of 5 bubbles jds754, 21 Aug 2016 | Read review
“Our room looked over at the Costco parking lot - and it was quiet”
  • Nice shower
  • Comfortable beds
 of 5 bubbles LuckyLobsters, 3 Aug 2016 | Read review
5 of 5