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DoubleTree by Hilton Hotel Norwalk

Booking.comUS$149*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$180*
US$149*
US$180*
US$149*
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DoubleTree by Hilton Hotel Norwalk
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858 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Norwalk
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Showing 837: English reviews
Reviewed 12 August 2016 via mobile

Been head coach of a delegation with 10 teenagers is not easy , but the rooms are pretty confortable, in 2 of the 6 rooms that we got the TV didn't works , at the arrival the rooms weren't ready for the check in . No frigobar in the rooms to keep at least cold the medicine that 2 of...

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Helpful?
1Thank Jason S
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for sharing your thoughts with us. With 200+ student athletes arriving within one hour of a full house checkout your group was informed in advance that rooms would not be ready upon arrival. Refrigerators were provided to all rooms where requests were received, so I am sorry if we were not aware of your need for one. Hopefully,...

Chenango Forks, United States
Reviewed 10 August 2016

Excellent evening staff. Very friendly and always willing to help. I have been staying at this hotel 2 nights a week for 2 years and I keep coming back. If I wasn't overall satisfied I wouldn't continue to stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Gayle S
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We truly appreciate your loyalty to our hotel and we will continue to do everything possible to make sure you keep coming back. The friendliness and helpfulness of our staff is the most consistent comment we receive from our guests so we appreciate your recognition of their efforts to make your stay enjoyable. Thank you for your feedback and for...

Reviewed 9 August 2016

Staff was very helpful and rooms were well done with very comfortable beds and space. Bathrooms were well equipped with big thirsty towels as well as hair dryer and the normal amenities (shampoo, conditioner and lotion) and nice bars of soap instead of the painfully thin variety. Also a shower cap. One confusing thing is that there was no fridge...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Patty B
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for all the nice comments about our staff, our amenities, and your accommodations. I'm sorry we don't have much outdoor space, but glad you were able to relax in our lobby and lounge areas. Please come see us again when you visit the Norwalk area. Thank you for writing.

Bayville, New Jersey
Reviewed 8 August 2016 via mobile

On the way home from vacation we decided to extend it by stopping in Norwalk. We found this hotel online. As it turns out, it was reasonably priced, offered a pool and very close to where we want it to be. We were stopping the following day to see the Maritime aquarium. Check in was simple. They even gave us...

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Helpful?
Thank Dale P
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We're so glad you discovered us on your way home from vacation. Thank you for choosing to stay with us and for the nice comments about our location, our pool, and our famous cookies. Please remember us the next time you are travelling through the Norwalk area. Thanks so much for sharing your experience.

New York City, New York
Reviewed 5 August 2016

Recently I host a birthday party at DoubleTree and it was an amazing experience. Debra, the Catering Sales Manager was extremely helpful throughout the process of planning this event. Her insight was invaluable and as a result I was able to manage the expenses for this party effectively. I definitely recommend this hotel for any type of events.

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Helpful?
Thank mezidorc
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for choosing to hold your birthday party at the DoubleTree Norwalk Hotel and for taking the time to share your experience with us. Debra does a wonderful job of helping our event clients create a most enjoyable experience. Thank you for recognizing her efforts. I hope we will have the pleasure of hosting another event for you in...

Portland, Maine
Reviewed 4 August 2016

The room was clean, nice, large and quiet - and we'd stay here again. The location is convenient to I-95 and the hotel is easily accessible with no charge for parking. Breakfast wasn't included in the price of our room but a buffet is offered at the restaurant on site, and there are many options for food in the area....

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Helpful?
Thank LuckyLobsters
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for choosing to stay with us and for taking the time to share your experience on TripAdvisor. I hope we may have the pleasure of serving you again when you are traveling through the Norwalk area again.

Seattle, Washington
Reviewed 2 August 2016

Stayed 2 nights. Room: average double queen bedroom. Felt cramped, but standard enough. Unfortunately the room seemed musty for the duration of our stay. The room was also right next to the ice machine, which people were using late at night and early in the morning (midnight, 6am). That didn't help our sleep much. Service: We stayed two nights. Housekeeping...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Mike T
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

I am sorry that you were not satisfied with your accommodations and the location of your guest room. Your feedback about the housekeeping service is appreciated so that this issue can be addressed with the housekeeping staff. Guest satisfaction is our highest priority. Please be assured that your comments will be used to help us improve our service. Thank you...

Sao Paulo, SP
Reviewed 2 August 2016

It is a nice place. The bedroom is nice, it was only a pity that it does not have a fridge. The pool was ok, and the reception was very friendly. The localization of the hotel was great, near of the most important touristic points.

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Helpful?
Thank SandraEmilia
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We are pleased to learn that you enjoyed your stay with us. Thank you for sharing your thoughts about our accommodations, the friendly service you received, and the convenience of our location. Thank you for choosing to stay at the DoubleTree Norwalk.

Bethlehem, Pennsylvania
Reviewed 1 August 2016 via mobile

Stayed here for a wedding in the area. Staff was friendly and helpful. The indoor pool was clean and we were able to unwind after our drive up. The room was large and comfortable. Comfy King size bed. The hotel was quiet and we got a great nights sleep. Oh and of course the signature cookies were outstanding.

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Helpful?
Thank Jeff G
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you very much for being our guest and for the nice comments about your accommodations and the service provided by our friendly staff. Glad you enjoyed the cookies too! Please come see us again if you are traveling to the Norwalk area again.

Cape May County, New Jersey
Reviewed 27 July 2016

Never ,ever stay at this particular hotel again. The room was dirty, the rugs were dirty, the sofa was unfit to sit on due to the fact that it was disgustingly filthy and stained. I don't know what more we could say except that we would not stay there again nor would we ever recommend this hotel.

Review collected in partnership with DoubleTree by Hilton
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2Thank K2950YLdonnas
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Start your stay with our Norwalk hotel with a freshly baked DoubleTree chocolate chip cookie. Enjoy the convenience of our proximity to local attractions such as the Maritime Aquarium, Stepping Stones Museum and the Lockwood-Mathews Mansion. Our hotel in Norwalk, CT is just 30 minutes from Westchester County Airport. Be sure to plan ahead for the Norwalk Oyster Festival and book your stay for Labor Day weekend. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Norwalk

Address: 789 Connecticut Avenue, Norwalk, CT 06854-1615
Region: United States > Connecticut > Norwalk
Price Range: $144 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norwalk 3.5*
Number of rooms: 266
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Expedia, Hotwire, Orbitz, Travelocity, Cheap Tickets, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your DoubleTree by Hilton Hotel Norwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree - Norwalk Hotel Norwalk
Hotel Style:
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Norwalk staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Norwalk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request King size bed! Great pillows!”
TheElenaJay, 3 Jan 2017 | Read review
“do not stay here”
BrianH458, 1 Nov 2016 | Read review
“Cookies very chocolatey. 8-)”
730charissec, 29 Sep 2016 | Read review
“Get an upper floor that faces the street. Backside overlooks some parking lot.”
jds754, 21 Aug 2016 | Read review
“Our room looked over at the Costco parking lot - and it was quiet”
  • Nice shower
  • Comfortable beds
LuckyLobsters, 3 Aug 2016 | Read review
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Prices are for 1 room, 2 adults
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