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The Spa at Norwich Inn

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542 Reviews from our TripAdvisor Community

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Showing 542: English reviews
New York City, New York
Reviewed 4 March 2015

I have been to the norwich 5 or 6 times. the spas therapists are great: I had a body polish, a luminese facial and a hot stone massage, all lovely. I unfortunately find the food and service outside the spa has gone downhill. We ordered the fish tacos, and the tuna was not edible, in one of the tacos. The...

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Helpful?
3Thank bunkiss
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear Bunkiss - As a long-time customer thank you for sharing your feedback with us. Though we are happy to hear you enjoyed all of your spa treatments, we are discouraged to know that we fell short of both your and our own high food and service expectations. Please do take some comfort in knowing that your concerns will receive...

Fort Lee, New Jersey
Reviewed 15 February 2015

My sister gave an overnight spa package to me for Christmas. With my sister and niece we drove to the spa on Saturday and had a lovely service before lunch then a lovely lunch. In the afternoon I had a manicure and then we had massages which were heavenly. We had a lovely dinner and a good night's sleep and...

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2Thank Andrea K
CT
Reviewed 13 February 2015

This was our first stay at the inn. Everyone we encountered was extremely pleasant and friendly. It was a weeknight stay so it was not crowded so we enjoyed all the inn had to offer. You get to enjoy the spa as soon as you get there. The pool was a bit chilly but was able to swim and look...

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3Thank LoveToDineCt
Reviewed 9 February 2015

I was looking forward to staying here for one night with my mom and my aunt. We had planned this trip around Christmas time and we all were excited for a needed relaxing weekend. When we arrived, we were greeted by a lovely receptionist who began the check in process. When going over our paperwork, we found that the rate...

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2Thank andreagrace48
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear Andrea Grace - Please accept our apologies for your less than perfect experience during your recent visit to The Spa at Norwich Inn. We pride ourselves on exceeding the expectations of our guests and providing the best personal service possible. We understand that these little things are what make an experience exceptional and we apologize for the oversights. Thank...

Nassau, New York
Reviewed 31 January 2015

This was not my first trip to this lovely spa. I was looking forward to this weekend get away but found the spa very crowded. It was difficult to use the steam room and sauna, and the spa was usually full, with very loud guests, who had little awareness of "spa etiquette". While my massage was wonderful (as always), the...

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1Thank E C
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear EC - Thank you for your kind words and constructive feedback with regards to your recent visit to The Spa at Norwich Inn. We are always very mindful of protecting the spa experience. We strive to maintain a relaxing and calming environment – and we are very disappointed that your experience was less than perfect. We hope that you...

Essex, Connecticut
Reviewed 30 January 2015

Very cheerful and helpful staff made our stay a success. Great pub with live music and an elegant dining room with excellent food. The spa offers massages, a quiet room to rest, a small but attractive swimming pool, hot tubs and complete locker rooms. This is a great place to unwind and to recharge.

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1Thank JackX729
Fairhaven, Massachusetts, United States
Reviewed 22 January 2015

What a weekend of relaxation! The staff was so accommadating in every aspect of our visit! The room was clean and fresh. The spa was relaxing and the massages were incredible...thank you Patty! I came back home from this experience feeling refreshed and relaxed which is just what the doctor ordered! lol ! I would recommend this Inn to everyone!...

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1Thank Carol A
Mass.
Reviewed 19 January 2015

I stayed here for several days with my mother. The atmosphere was friendly and every spa treatment and exercise class we attended was excellent. Mom enjoyed the pool exercises and I enjoyed learning yoga. We both had massages, facials and nail treatments. Since its an old inn, you should expect some 'charm' in the hotel rooms. Some of the infrastructure...

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Thank GardenG
Kissimmee, Florida
Reviewed 17 January 2015

My mom and I received a gift certificate to the spa during the holidays. We choose the Revitalizer package and were not disappointed. We did the morning Hatha yoga class because my mom is into yoga. I do not practice yoga, but I found the class easy to follow along. We did not do any crazy or difficult poses so...

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1Thank Sarah P
Montclair, New Jersey
Reviewed 15 January 2015

My wife and I stayed for two nights. Complained about not having hot water for my morning shower. Nothing was done. Their interest was only that the next guest to stay in the room had enough hot water. We had a room with a fireplace. The first night's wood supply was included but we had to pay for the package...

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7Thank JSP4021
TheSpaatNorwichInnGM, General Manager at The Spa at Norwich Inn, responded to this review

Dear JSP4021 - Good afternoon and thank you for your comments. As we discussed, I always appreciate and welcome feedback from our guests and especially reviews of this nature, so we can ensure our service standards are being met. On this visit, there was a laps in service and for that I apologize. Since your visit, course corrections were made....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Spa at Norwich Inn is located on 42 country acres filled with perennial gardens and ponds. Oak trees, a reflecting pool and oversized deck compliment the atmosphere of the spa and promote the ultimate in relaxation. World class spa treatments are available from a wide assortment of services such a massages, body wraps and polishes, facials and many more. ... more   less 

Additional Information about The Spa at Norwich Inn

Address: 607 W Thames St, Norwich, CT 06360-7139
Region: United States > Connecticut > Mystic Country > Norwich
Price Range: $290 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Spa at Norwich Inn 3.5*
Number of rooms: 100
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Also Known As:
The Spa At Norwich Hotel Norwich
Spa Norwich
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Questions & Answers

Here's what travellers have asked, with answers from The Spa at Norwich Inn staff and other travellers.
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Questions? Get answers from The Spa at Norwich Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms far from the lobby., or a villa because something goes on every day, from bridal showers to weddings, and today a business meeting.”
 of 5 bubbles journeygal12, 13 Mar 2017 | Read review
“Both Inn Rooms and Villas are spacious, comfortable and accommodating.”
 of 5 bubbles robertaj48, 27 Feb 2017 | Read review
“Room 23 was pretty & spacious, but you could hear the upstairs guest easily”
 of 5 bubbles Organized10580, 18 Feb 2017 | Read review
“Don't waste your money here, too expensive!”
 of 5 bubbles 931roser, 10 Feb 2017 | Read review
“Third floor rooms are smaller and have low celling”
 of 5 bubbles SofiaN830, 8 Feb 2017 | Read review
5 of 5