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Holiday Inn Norwich

333 reviews
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Traveller (40)
Room & Suite (41)
Dining (10)
Overview
  • Excellent34%
  • Very good31%
  • Average18%
  • Poor7%
  • Terrible10%
Travellers talk about
“mohegan sun”(103 reviews)
“free shuttle”(27 reviews)
“sports bar”(22 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Norwich
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (333)Write a Review
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106
105
61
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35
Show reviews that mention
All reviewsmohegan sunfree shuttlesports barhotel restaurantthe shuttle driveroff the highwaynext morningcoffee makerbeds were very comfortablea nice place to stayfront desk staffthe room was niceattending a concertcasinomicrowavesharonproximity
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1 - 5 of 332 reviews
Reviewed 1 week ago

Stayed here for a night with friends. We wanted to go barhop and listen to music at Mohegan Sun and it was too expensive to stay right at Mohegan. The front desk staff at the Holiday Inn was excellent. Onil was really friendly and made...More

Thank Michelle B
Response from Onil V, Front Office Manager at Holiday Inn NorwichResponded 1 week ago

Thank you for staying us and I'm quite honor to have made your check in experience memorable. We all believe in being personable and show how unique we can be. Wonderful to hear you enjoy everything. About those locks, yes we will soon be replacing...More

Hotel's Favourite
Reviewed 15 June 2017

What a wonderful staff...from check in, housekeeping, and especially the waitresses since we arrived. Our room is very clean, the food excellent and a great value. Everyone says good morning, etc. and really takes that extra moment to engage with the guests that are staying...More

Thank Kimberly W
Response from Onil V, Front Office Manager at Holiday Inn NorwichResponded 17 June 2017

Thank you so much for your review of our hotel. Overjoy to read your feedback and shared it with our team. We all here want to make your stay memorable with every interaction as customer service run in our blood. We all love going above...More

Reviewed 4 weeks ago

Management has no concept of being respectful, friendly, or helpful. Had a terrible experience and will never go back. Being near a casino, one would think that they would be accommodating to all costumers. Not the case. Management walked into our room, without warning I...More

1  Thank Emily K
Response from Onil V, Guest Relations Manager at Holiday Inn NorwichResponded 3 weeks ago

Hello Ms. Emily, my sincerest apologizes that your stay with us was terrible. We the hotel would not kick out any guests without justification. Complaints only along the line of numerous noise complaint against the room, fighting, drugs or anything that is potential danger to...More

Reviewed 18 November 2017

The staff is very nice here. Used my points and they still gave me the Safire upgrade. Scored a balcony too. They placed a bag of ice in the freezer. They have a full bar but all of the good drafts were out of service....More

Thank Steve P
Response from Onil V, Front Office Manager at Holiday Inn NorwichResponded 20 November 2017

As an IHG Spire Elite member, we want to show you our appreciation in every way possible. Thank you for for choosing Holiday Inn Norwich for your Reward Night and your continue loyalty. Apologizes that we ran out of the good drafts. That what happen...More

Reviewed 30 October 2017

Great place to stay if your going to Mohegan Sun Casino and dont want to pay Casino hotel prices. They provide a shuttle direct to the Casino, which you really dont need to wait for. The rooms are big, clean and comfortable. Great for one...More

Thank Andrew O
Response from Onil V, Front Office Manager at Holiday Inn NorwichResponded 31 October 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your time with us and all the amenities we have to offer. We hope you have a great time at the casino. Our staff take pride in what...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Tennis Court
Heated pool
Details
Price range
US$98 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (40)
Room & Suite (41)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Cheryl M
11 November 2017|
Answer
Response from Onil V | Property representative |
Hello Cheryl, The Shuttle ride between the Holiday Inn and Mohegan Sun Casino about 8-10 minutes one way. Shuttle Operation Times Sun - Thurs 4:00 PM - 11:15 PM Fri - Sat 1:00 PM - 2:15 PM Shuttle leave at the... More
0
Votes
biged
25 November 2016|
Answer
Response from Onil V | Property representative |
We have an indoor heated pool, hot tub not included. Shuttle Service is complimentary and run on two different set schedules. Please call the hotel for more information or check out our website for the schedule.
0
Votes
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12
Room Tips
"Upgrade to balcony"
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"Do not book on the first floor facing the front (loud). Get a higher floor on the back of the building."
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"Don't bother, get a room some where else."
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"There's a Hampton Inn across the street as of May 2017. Stay there."
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