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Holiday Inn Norwich

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Traveller (40)
Room & Suite (41)
Dining (10)
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Overview
  • Excellent34%
  • Very good31%
  • Average18%
  • Poor7%
  • Terrible10%
Travellers talk about
“mohegan sun”(103 reviews)
“free shuttle”(27 reviews)
“sports bar”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Norwich
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Norwich
Special Offer: Book Direct and Save
Hotel deals
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Reviews (335)
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Traveller rating
107
106
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35
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Time of year
LanguageEnglish
107
106
61
25
35
Show reviews that mention
All reviewsmohegan sunfree shuttlesports barhotel restaurantthe shuttle drivernext morningoff the highwaycoffee makerbeds were very comfortablethe room was nicefront desk staffstaff was very friendly and helpfulnice staythe hotel offersattending a concertcasinomicrowave
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21 - 25 of 334 reviews
Reviewed 15 June 2017

What a wonderful staff...from check in, housekeeping, and especially the waitresses since we arrived. Our room is very clean, the food excellent and a great value. Everyone says good morning, etc. and really takes that extra moment to engage with the guests that are staying...More

Thank Kimberly W
Response from Onil V, Front Office Manager at Holiday Inn NorwichResponded 17 June 2017

Thank you so much for your review of our hotel. Overjoy to read your feedback and shared it with our team. We all here want to make your stay memorable with every interaction as customer service run in our blood. We all love going above...More

Reviewed 13 June 2017

stayed for a sold out Moheghan show here and got free shuttle to and from casino ( had to wait for second run due to full bus but wait was very short 8-10 minutes and driver was attentive. EVERY staff member we dealt with was...More

Thank Kathy B
Response from Onil V, Front Office Manager at Holiday Inn NorwichResponded 16 June 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your time with us and all the amenities we have to offer. We hope you have a great time at the casino. Our staff take pride in what...More

Reviewed 30 May 2017

3 miles from Mohegan Sun, so lots of people stays here and take the free shuttle to/from the casino. Rooms are pretty big with lots of space to move around. Right off the highway, but very quite at night, so we had very good sleep....More

Thank Rui W
Response from Onil V, Front Office Manager at Holiday Inn NorwichResponded 3 June 2017

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Platinum Rewards member. I am pleased to hear you enjoyed your time with us and our sincerest apologizes for the crib taking longer then longer. A positive guest...More

Reviewed 17 May 2017

We stayed there 5/5-5/7. After checking in we found 2 soiled hand clothes hanging over the shower curtain. Placed a call to front desk & told them, according to them "house keeping was gone for the day". I removed them myself with a plastic bag....More

1  Thank birdnr
Response from Onil V, Guest Relations Manager at Holiday Inn NorwichResponded 19 May 2017

I am truly sorry to hear to that such incidents occur throughout your stay. I would like to be of assistance to you. Please when you have a moment please reach out to me through my email: onil.vazquez@hhmlp.com.

Reviewed 7 May 2017 via mobile

We had a fabulous girls night at Mohegan snd the Holiday Inn was a big part! The shuttle service was perfect, the room was nice and clean and the staff was friendly and helpful. Breakfast in the restaurant was delicious and reasonably priced. Thank you!!...More

Thank cpicco
Response from Brian D, General Manager at Holiday Inn NorwichResponded 14 May 2017

Thank you for your comments. On your next visit you should try Scorzz Sports Bar & Grill the food is great as well as the team. Its a fun place to visit before heading to the casino.

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$101 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (40)
Room & Suite (41)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Cheryl M
11 November 2017|
Answer
Response from Onil V | Property representative |
Hello Cheryl, The Shuttle ride between the Holiday Inn and Mohegan Sun Casino about 8-10 minutes one way. Shuttle Operation Times Sun - Thurs 4:00 PM - 11:15 PM Fri - Sat 1:00 PM - 2:15 PM Shuttle leave at the... More
0
Votes
biged
25 November 2016|
Answer
Response from Onil V | Property representative |
We have an indoor heated pool, hot tub not included. Shuttle Service is complimentary and run on two different set schedules. Please call the hotel for more information or check out our website for the schedule.
0
Votes
Room Tips
"Upgrade to balcony"
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"Do not book on the first floor facing the front (loud). Get a higher floor on the back of the building."
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"Don't bother, get a room some where else."
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"There's a Hampton Inn across the street as of May 2017. Stay there."
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