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Hilton Garden Inn Preston Casino Area

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Hilton Garden Inn Preston Casino Area
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817 Reviews from our TripAdvisor Community

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Showing 815: English reviews
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Reviewed 4 days ago NEW

Bed was soaking wet. Charged for wine and beer that was never delivered to my room. I em a diamond member and have been for 3 years now this was not a good experience at this hotel. The staff was great in helping resolve the bedding issue even tho it was almost midnight. I will continue to stay at Hilton...

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Thank stevencS5472CB
Southwick
HOTEL’S FAVOURITE REVIEW
Reviewed 12 March 2017

We stayed at Hilton Garden Inn at Preston, CT to see Il Volo at Foxwoods Grand Theater. The room was cozy, comfortable and well appointed. We had a nice relaxing room service dinner in our room. My pork entree was delicious as were the salad and tasty mashed potato sides. The room service was very quick. We had the buffet...

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Thank Richard G
About Hotel's Favourite Review
Kristin S, General Manager at Hilton Garden Inn Preston Casino Area, responded to this review

Richard G- Thank you for your wonderful review! I am so pleased to see you had 2 excellent meals from our restaurant and I will be sure to pass these comments along to the entire food & beverage team. I look forward to the opportunity to welcome you back in the future. Yours in Hospitality- Kristin Sanquedolce General Manager 860.885.1000...

Sanford, Maine
Reviewed 1 week ago NEW

Our stay was great! Staff was very friendly and helpful! The room was clean and well maintained! The bed was so comfortable! We will definitely be back! Love how the shuttle is always on time! The drivers were very nice and helpful!

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Thank jennifermY2401NI
West Springfield, Massachusetts
Reviewed 1 week ago

It was clean beautiful the staff was friendly, breakfast was amazing, pool was great my daughter loved every moment, the staff helped me with any questions I had and the offering of a shuttle was awesome as well

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Patrick L, Owner at Hilton Garden Inn Preston Casino Area, responded to this review

Thank you for your comments. The staff we have really is amazing. Please keep in mind the June 2017 opening of our sister property the Hampton Inn located on 395 in Norwich CT. It is just miles from Mohegan Sun.

Danbury, Connecticut
Reviewed 1 week ago

We were going to Foxwoods Casino and decided to stay right outside at the Hilton Garden Inn. We only stayed one night but it was very nice. They have a dining room for breakfast & dinner. We only had breakfast which was very good. It featured a cold buffet which did include toast and waffles and also you could order...

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Thank Linda C
Patrick L, Owner at Hilton Garden Inn Preston Casino Area, responded to this review

Foxwoods is always a fun resort to visit and the Hilton Garden is an amazing property for the gamer. Thank you for your time to write a review. In June 2017 we will be opening a Hampton Inn located just miles from the Mohegan Sun Casino. The staff at the Hilton Garden can help on any other additional information.

CT
Reviewed 1 week ago

Very clean property, great service and the location was perfect for the casino. Extra benefit is the courtesy shuttle to and from the casino. Staff was friendly and very helpful. Looking forward to our next stay!

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Thank Tremayne J
Reviewed 2 weeks ago

We were greeted like Family. We had a room that we specified for and they certainly came through. The room was large and roomy. We have been here several times and was very happy with the staff and our room. Location is near Foxwoods and Mohegan Sun Casino's.

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Thank Alan L
Kristin S, General Manager at Hilton Garden Inn Preston Casino Area, responded to this review

Alan L- Welcome home and thank you for your review! I'm glad to see the staff and accommodations continue to exceed your expectations. The entire team looks forward to having you stay with us again soon! Yours in Hospitality- Kristin Sanquedolce General Manager 860.885.1000 Kristin.Sanquedolce@Hilton.com

Waterbury, Connecticut
Reviewed 2 weeks ago

The hotel provides transportation to and from the casinos which is very accomodating. Everything is very clean. The prices are excellent taking in consideration the hotel is only a few minutes from the casinos. Will definitely stay again.

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Thank 606minerval
Kristin S, General Manager at Hilton Garden Inn Preston Casino Area, responded to this review

606minerval- Thank you for your great review of our hotel! I'm so glad we exceeded your expectations in numerous areas of the hotel and I look forward to welcoming you back for another great visit again soon! Yours in Hospitality- Kristin Sanquedolce General Manager 860.885.1000 Kristin.Sanquedolce@hilton.com

Haverhill, Massachusetts
Reviewed 2 weeks ago

Other than being ignored by the bartender in the lobby bar/lounge when I was trying to get dinner and a few drinks before heading over to the casino, I had an amazing stay. Pool and jacuzzi was relaxing and the staff was really nice. Just wish the bartender working that night was just as nice

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Thank luisrG3047DT
Kristin S, General Manager at Hilton Garden Inn Preston Casino Area, responded to this review

luisrG3047DT- I am disappointed to hear you did not receive the service you deserved in our lounge area. We strive to provide exceptional customer service and I am truly sorry this was not your experience. I'm pleased you had a positive experience with the rest of the hotel and I hope we get the opportunity to welcome you back in...

New Haven, CT, United States
Reviewed 2 weeks ago

We love staying at the Hilton Garden Inn Preston because of it's convenient location to both casinos and all of the local wineries. It's a nice, clean, welcoming place to spend a weekend without the crowded elevators and smoke-filled air of the casino hotels.

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Thank Patricia B
Patrick L, Owner at Hilton Garden Inn Preston Casino Area, responded to this review

We thank you for your comments surrounding our hotel. We take much pride in guest satisfaction and welcome you back. Please note we are opening a brand new Hampton Inn 2 miles distance from Mohegan Sun. The property should be opening in June 2017. We can promise a continuation of the great service you enjoyed at the Hilton garden Inn......

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Preston Casino Area

Address: 5 Watson Rd, Preston, CT 06365-8828
Region: United States > Connecticut > Mystic Country > Preston
Price Range: $194 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Preston Casino Area 3*
Number of rooms: 165
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Preston Casino Area staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Preston Casino Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose the first floor but beware that the parking lot is right outside your window, so keep the shades pulled if you want privacy at all.”
65terim, 8 Apr 2017 | Read review
“1st floor......quicker in......quicker out.”
471williamb, 9 Jan 2017 | Read review
“High floor with view of Foxwoods”
CharlesB902, 8 Jan 2017 | Read review
“it's all good”
rham290, 1 Nov 2016 | Read review
“We enjoyed the King room with whirpool bath. Ours was on an upper floor and was very quiet.”
Linda516, 22 Aug 2016 | Read review
5 of 5