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Extended Stay America - Shelton - Fairfield County

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158 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Shelton - Fairfield County
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Showing 155: English reviews
Hauppauge
Reviewed 25 October 2016

This was the first time I stayed at an Extended Stay America Hotel (Shelton, Connecticut) and will be the last. Ceiling in bedroom crumbling to ground from apparent water damage not taken car of, no maid service, no utensils in kitchen, one small container of shampoo with one bar of soap for several people, no water pressure in shower and...

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Helpful?
Thank Frank C
Manager_11525, Manager at Extended Stay America - Shelton - Fairfield County, responded to this review

Thank you for giving us feedback regarding your stay with us. First, I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. We will look into the issues you mentioned and take your...

Binghamton, New York
Reviewed 10 October 2016

We have stayed at this Extended Stay several times in the past month and have enjoyed each time. The staff is so helpful and friendly, especially Katrina and Julpha. Great room, great location in Shelton, close to everything.

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Helpful?
Thank rae19252
Manager_11525, Manager at Extended Stay America - Shelton - Fairfield County, responded to this review

We appreciate you taking the time to write a review about your stay. It is great to see that you have been provided with excellent customer service by our staff and that our convenient location was beneficial. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to...

A TripAdvisor Member
1 review
Reviewed 22 September 2016 via mobile

Checked in to our 2 rooms. They put us on separate floors. First they put him in king room instead of 2 queens. Then, They gave my husband a key to a room w people in it, and was 2am when we got to our rooms. Then gave him a different room but it had a bathroom maintenance issue. To...

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Thank A TripAdvisor Member
Shelton, Connecticut
Reviewed 18 September 2016 via mobile

We normally stay at Hilton affiliated properties, but they were booked, so we opted to try Extended Stay America. The room was dirty upon arrival. There was hair on the kitchen table, dried crud in and on the microwave and fridge, mold on the tub where it meets the wall, accumulated dust on the closet floor and closet door runner,...

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Thank anngellica
Reviewed 16 September 2016

I needed a hotel on short notice for a couple of nights. I did not necessarily need an efficiency style room but this was less than other nearby hotels and they had rooms available. Weeknight AAA rate of $105 including all taxes. The hotel is right off of Rt8 and easy to get to. There was plenty of parking. Check...

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Thank Mark D
Reviewed 21 July 2016 via mobile

Shyiesha was very professional and helpful. She quickly addressed are issues and fixed them promptly. We arrived in the evening and did not have time to look at the room the following day we noticed the room did not seem to be cleaned properly and with children we had to get a cleaner room and shyiesha assisted with that and...

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Thank charlie51319
dighton, ma
Reviewed 23 June 2016

I stayed here to save some $$ for my compnay. No Soap to wash your hands. Had to go ask. Got a full bed not a queen bed. Room had no glassware or anything. Could not even get a glass of water. I give this hotel a 3 only because the staff is very nice. Stay more towards town, Hampton...

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Helpful?
Thank bartravelking
Manager_11525, Manager at Extended Stay America - Shelton - Fairfield County, responded to this review

Thank you for your feedback about your stay with us. I am sorry to hear that you didn't enjoy your stay with us. We strive to provide our guests with a great stay and I apologize if we failed in that mission. The room that you were in is a queen standard room with a queen size bed, and not...

Shelton, Connecticut
Reviewed 16 June 2016

Extended Stay America in Shelton, Fairfield County, Connecticut is the Best Hotel! I have been staying here for almost two months, and will be staying for at least two more months. The rates are very affordable, the rooms are very well furnished and comfortable, and the customer service is excellent! Jul and Katrina are very friendly and helpful! My needs...

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Helpful?
Thank Edward B
Manager_11525, Manager at Extended Stay America - Shelton - Fairfield County, responded to this review

Thank you for posting a great review of our hotel. I'm glad to hear that you've been enjoying your stay with us. I'm happy to know that your room has been comfortable and our staff has provided you with great service. Thank you for choosing Extended Stay America. If there's anything we can do to make your stay even better,...

Reviewed 14 June 2016

The room was very nice $ clean. The workers were very nice & helpful. The location was a beautiful location. The location was a good place for the hotel. It was a very good place to stay to go do things.

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Thank Shoshuna W
Manager_11525, Manager at Extended Stay America - Shelton - Fairfield County, responded to this review

I want to thank you for taking the time to post a review of our hotel. I am glad that you enjoyed your clean room and our helpful staff during your visit with us. As well, I'm happy that our location met your needs. Thank you for choosing Extended Stay America. We lok forward to welcoming you back in the...

Reviewed 10 June 2016 via mobile

I am so happy to stay in this hotel!!! Everybody who works in this hotel is very nice and professional!!! Julpha, catrina, george and others, i don't remember all the names thank you for taking such a good care of us!! And keep doing good job!!! Thanks to you all!!!

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Helpful?
Thank paata r
Manager_11525, Manager at Extended Stay America - Shelton - Fairfield County, responded to this review

Thank you for taking the time to post a review on your stay. I am glad our staff were accommodating and professional. I will be sure to inform them on what a great job they did. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Shelton - Fairfield County

Address: 945 Bridgeport Ave., Shelton, CT 06484 (Formerly Homestead Studio Suites )
Region: United States > Connecticut > Shelton
Price Range: $129 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Shelton - Fairfield County 2.5*
Number of rooms: 140
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Also Known As:
Extended Stay America Shelton
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Shelton - Fairfield County staff and other travellers.
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Questions? Get answers from Extended Stay America - Shelton - Fairfield County staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a front facing room on the 2nd floor for better views, We stayed at room 317”
 of 5 bubbles 20000Beachlover2000, 24 Jan 2017 | Read review
“2nd floor the rooms seems to be bigger”
 of 5 bubbles C1383ALbrunof, 2 Nov 2016 | Read review
“The hotel location is a beautiful place.”
 of 5 bubbles sh0shunaw, 13 Jun 2016 | Read review
“Free wifi, but have to pay to receive faster service”
 of 5 bubbles dspath, 23 May 2016 | Read review
“Rooms in the front are generally quiet and very sunny. Be sure to ask about rooms with more sleeping room if you have a larger family.”
 of 5 bubbles 737JenniferB737, 16 Sep 2015 | Read review
5 of 5