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All reviewsfront deskkitchen utensilskind personplace to stayyoung ladiesalarm clockmany businessesfull kitchenseveral monthsthe hotel is cleanquiet locationbed was comfortableexcellent hotelcommon areascleaning staffhot chocolatei highly recommend this hotel
As the name says this place attracts long-staying guests as it has a full kitchen for self-catering. However, you have to select which utensils and pots and pans you need as the kitchen is empty upon arrival.
I was only staying one night and chose...More
2 Thank ThePackedBag
Response from Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield CountyResponded 9 May 2016
Thank you sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a satisfactory stay overall...More
The fake wood floor in the kitchen is pulling up, kitchen isn't pre stocked. Someone stole our stuff from the laundry room and they've spent over three hours on five cameras. No word and no one gives a damn and card keys are always failing...More
I stayed at this hotel while attending an event at the nearby Subway headquarters. This is a very comfortable hotel with kitchenettes included in the room. You have to ask for kitchen utensils, though. Breakfast is included but it isn't much, just some muffins wrapped...More
Thank Paula K
Response from Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield CountyResponded 19 January 2016
Thank you so much for posting a review of our property. We appreciate you letting us know that our grab-and-go breakfast was not to your expectations. We are sorry for this issue, but are glad to read that you had a positive stay overall and...More
Couldn't of said better that my stay went very well for the week I was there. Never stayed in an Extended Stay America before and didn't know what to expect.
My first impression was that it seemed to fall into an economy level type hotel....More
Response from Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield CountyResponded 28 December 2015
Thank you so much for posting a review of our property. I’m so pleased to read that we were able to exceed your expectations and accommodate your needs with a home away from home experience! The staff and I would like to thank you again...More
Arrived around 10pm , with friends sharing a room. We were given 3 keys
and went up to the room on 3rd floor. None of the 3 keys worked- had to go all the way back down to have them re-programed -then they worked. We...More
Response from Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield CountyResponded 21 October 2015
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that our amenities were not to your expectations. In response to your feedback, I will make sure we are clearly communicating our amenities during guest...More