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Heritage Hotel, Golf, Spa & Conference Center

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Traveller (107)
Room & Suite (35)
Dining (7)
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Overview
  • Excellent46%
  • Very good31%
  • Average12%
  • Poor8%
  • Terrible3%
Travellers talk about
“outdoor pool”(30 reviews)
“health club”(17 reviews)
“ping pong”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (467)
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462 results
Traveller rating
202
145
59
38
18
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LanguageEnglish
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202
145
59
38
18
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All reviewsoutdoor poolhealth clubping pongconference centerlarge hotelcommon areas arecocktail hourthird floormain lobbyhotel barrehearsal dinnerthis past weekendfront desk staffnew englandexercise roomweddinggym
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1 - 5 of 462 reviews
Reviewed 1 week ago

In an rather unprecedented weather incident on Tuesday afternoon, May 15th, Southbury, CT and the surrounding areas were hit with a now confirmed EF-1 Tornado. The damage to the surrounding communities is truly like nothing that we have seen - if ever. Widespread power outages...More

Thank Marybeth M
Reviewed 2 weeks ago

I have had many facials over the years, but this facial was a facial experience!! From aromatherapy, head, neck, shoulder, arm and hand massages, to an amazing foot massage, this is not your typical facial. Alexis was truly spectacular and crafted the facial superbly to...More

1  Thank Joan K
Reviewed 2 weeks ago

I chose this hotel for the indoor pool to treat my 9 year old grandson for a night out during his spring break. What a mistake!!! The health club members and male staff employee treated us like we were intruders, not guests. The pool and...More

Thank npm0550
Response from Aylin D, Assistant Front Office Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 2 weeks ago

Thank you for taking the time to review your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations and that you and your family were ever made to feel unwelcome. I hope that...More

Reviewed 3 weeks ago

The facilities and staff exceeded my expectations! Plenty of parking & rooms, indoor & outdoor pools, hot tub, large gym with plenty of equipment options, spa, billiards, arcade, 2 restaurants, bar, vending machines, tourism info, corporate meeting rooms and plenty of lounge areas where you...More

Thank sbutterct
Response from Aylin D, Assistant Front Office Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 3 weeks ago

Thank you so much for your kind review of the Heritage and our team! We are so glad you had such a wonderful time with us and we cannot wait to have you back again! I will be sure to pass on all your kind...More

Reviewed 4 weeks ago

snacks available via machines but not on all floors. soda and water available via machines. Rooms were well cleaned and comfortable. local area provided a family friendly restaurant adjacent to the parking lot and other shops as well.More

Review collected in partnership with Best Western
Thank mathcad200
Response from Aylin D, Assistant Front Office Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 4 weeks ago

Thank you for your kind review of the Heritage! We are so glad you enjoyed your stay with us! I will pass on your comments to our food & beverage department regarding the snack machines and your compliments to our housekeeping department. Thank you again...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$133 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (107)
Room & Suite (35)
Dining (7)
Pool & Beach (6)
Business Centre & Event Rooms (7)
Family and Play Areas (6)
Questions & Answers
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zalovestrips
8 April 2016|
AnswerShow all 4 answers
Response from Dawn H | Reviewed this property |
We had a full tub and stand-alone shower when we stayed in a suite. As another reviewer suggested, probably best to make an inquiry when you confirm your booking.
0
Votes
tanbark
6 October 2015|
AnswerShow all 2 answers
Response from paris87 | Reviewed this property |
no, no dogs - but lots of kids who live in the area and sign up for the pool and gym package!!! if you like to stay in a very nice hotel and keep company with people from the area who do not stay in the hotel. this is the... More
0
Votes
VillageRobin
23 December 2014|
AnswerShow all 3 answers
Response from Barbara S | Reviewed this property |
We were at a wedding and I understood from some friends that their part of the building was nicer. I dint know about adjoining rooms. Also, the hotel had just been or was in the process of being sold. I found out when I... More
0
Votes
Room Tips
"Ask for a room with a view of the river"
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"Ask for an adjoining room if you're staying with family"
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"ask for a room far away from others and the elevator."
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"Maybe avoid room 261 until the shower leak is addressed."
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