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Heritage Hotel, Golf, Spa & Conference Center

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Traveller (107)
Room & Suite (35)
Dining (7)
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Overview
  • Excellent46%
  • Very good31%
  • Average12%
  • Poor8%
  • Terrible3%
Travellers talk about
“outdoor pool”(30 reviews)
“health club”(17 reviews)
“ping pong”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (467)
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Traveller rating
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145
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38
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202
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18
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All reviewsoutdoor poolhealth clubping pongconference centerlarge hotelcommon areas arecocktail hourthird floormain lobbyhotel barrehearsal dinnerthis past weekendfront desk staffnew englandexercise roomweddinggym
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11 - 15 of 462 reviews
Reviewed 6 March 2018

This past weekend my family and I went to The Heritage Hotel, and we had a great experience. My husband and I drove from NY with our two kids (age 2 & 4). It was snowing outside, but was still a very short drive (only...More

1  Thank beccagbrody
Response from Aylin D, Assistant Front Office Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 4 weeks ago

Thank you for reviewing your recent stay at our property! Your business is very important to us and we value your feedback. Our entire team is grateful and happy to hear about what a wonderful time you and your family had. I will ensure to...More

Reviewed 6 March 2018

I recently came to the Heritage for a business trip, and the entire experience was great. Absolutely great value for the low cost, with an easy commute from NY. The rooms were nice and clean, and the service was amazing. The Tavern had really delicious...More

Thank vicvuo
Response from Aylin D, Assistant Front Office Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 4 weeks ago

Thank you for reviewing your recent stay at our property. Your business is very important to us and we value your feedback. We're very glad to hear you had such a wonderful conference experience on property. I will pass on your kind compliments to our...More

Reviewed 6 March 2018

My meeting was held in the Alfred Weissman room. Very modern and Gary the convention services manager made everything really easy. The meeting was on Thursday and Friday and my family droive up from NYC and my parents met us from Hartford. We had dinner...More

Thank Isaac B
Response from Aylin D, Assistant Front Office Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 4 weeks ago

Thank you for reviewing your recent stay at our property. Your business is very important to us and we value your feedback. We are very pleased to hear that you enjoyed your time with us and that you were able to have a fun getaway...More

Reviewed 24 February 2018 via mobile

We recently stayed over Presidents' Day weekend and loved the room and hotel. Pool was great and nice brunch. However, there were a group of about 45 pre teen girls with 4 chaperones on an overnight trip. The adults didn't watch the kids at all,...More

Thank Jennifer P
Reviewed 27 January 2018 via mobile

We stayed here for a Conference and it was ok. It seemed old. The rooms were clean enough although I did find long dark hairs on the bath mat and in the tub. The conference room was good. The food was ok—I think chicken was...More

1  Thank kpurvis87
Response from Terry P, Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 29 January 2018

I apologize for the situation you discovered in your guest room, and we appreciate you bringing it to our attention. I have spoken with the team as to address these issues. Please feel free to contact me at jeffrey.pellegrino@heritagesouthbury.com

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$133 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (107)
Room & Suite (35)
Dining (7)
Pool & Beach (6)
Business Centre & Event Rooms (7)
Family and Play Areas (6)
Questions & Answers
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zalovestrips
8 April 2016|
AnswerShow all 4 answers
Response from Dawn H | Reviewed this property |
We had a full tub and stand-alone shower when we stayed in a suite. As another reviewer suggested, probably best to make an inquiry when you confirm your booking.
0
Votes
tanbark
6 October 2015|
AnswerShow all 2 answers
Response from paris87 | Reviewed this property |
no, no dogs - but lots of kids who live in the area and sign up for the pool and gym package!!! if you like to stay in a very nice hotel and keep company with people from the area who do not stay in the hotel. this is the... More
0
Votes
VillageRobin
23 December 2014|
AnswerShow all 3 answers
Response from Barbara S | Reviewed this property |
We were at a wedding and I understood from some friends that their part of the building was nicer. I dint know about adjoining rooms. Also, the hotel had just been or was in the process of being sold. I found out when I... More
0
Votes
Room Tips
"Ask for a room with a view of the river"
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"Ask for an adjoining room if you're staying with family"
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"ask for a room far away from others and the elevator."
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"Maybe avoid room 261 until the shower leak is addressed."
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