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Heritage Hotel

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Heritage Hotel
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408 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Mamaroneck, New York
Reviewed 15 July 2015

I recently attended a wedding here and feel compelled to write. The wedding was held outdoors and they had infused waters, lemonade and iced tea ready for the guests. The beautiful landscaping enhanced the overall beauty of the ceremony. Every staff member was so friendly. Always with a smile on their faces- ready to help. We had requested a special...

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Helpful?
Thank travelerN5153RA
Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for taking the time to write a review of the Heritage. Our entire team strives to provide a memorable experience for our wedding guests, and I’m glad you enjoyed your time with us. I will be sharing your compliments with the staff. Thank you again! All the best, Scott

Stony Brook, New York
Reviewed 15 July 2015

My family attended a wedding this past weekend which was at the hotel. The wedding was amazing. The ceremony in the stone garden was beautiful. The food was great and the service was outstanding. The stay at the hotel was great as well. My kids and I enjoyed the salt water pool and my husband said the gym was great....

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Thank Jordana R
Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for your kind words! I’m glad you enjoyed the wedding and that you and your family enjoyed the pool and the gym. Thank you again, and I hope to welcome you back to the Heritage soon. All the best, Scott

New York City, New York
Reviewed 7 July 2015

We stayed here for a wedding that was at the hotel and it definitely was a great time. The place was under new ownership and the renovations were superb. Definitely would recommend people to stay here as the hotel has nice accommodations and the rooms are very clean. We definitely would stay here again if the opportunity presents itself.

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Helpful?
Thank Justin S
Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for your kind review of the Heritage! I’m glad you had a good time at the wedding and that you enjoyed all the renovations and upgrades here at the resort. We’d love to have you back for another fun summer day at the pool or a cozy fall afternoon by the fireplace! All the best, Scott.

New York City, New York
Reviewed 6 July 2015

50 of my family members gathered from around the world for the Hsiung Family Reunion and enjoyed a truly memorable Fourth of July experience at the tastefully renovated Heritage Hotel. Three people I feel are worth acknowledging for their professionalism, attention to detail and kindness beyond the call of duty extended to us during our stay. Thank you to Courtney...

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Thank Hoong Yee K
Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for choosing to spend your family reunion with us, and I’m glad it was such a success. Thank you also for your kind words regarding our staff members. I’m glad each of them was able to be of assistance and they made your stay even more enjoyable. I wish the best to you and to your family, and...

Reviewed 4 July 2015 via mobile

I was here for 2 nights for a wedding over the July 4th holiday. My first return under the new ownership.the hotel has had a complete make-over. The lobby and hallways look great. The guest room furniture is new. The health club in site is unbelievable. What a change. It resembles a large chain club. New equipment, clean and modern....

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Thank Dan S
Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for your kind words regarding all our renovations! We are so happy you were able to enjoy all we had to offer over this weekend, particularly the upgrades and changes in the health club! Hope to see you again soon! All the best, Scott

Morristown, New Jersey
Reviewed 28 June 2015

Recently stayed for 4 nights and enjoyed tremendous hospitality every second of the day. Our room was spacious, clean and appointed nicely. The common areas were very comfortable with great chairs and areas to read and people watch. The grounds included a beautiful garden, a great pool with TIKI BAR, and a wonderful golf course. The restaurant and bar atmosphere...

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Thank QuinnCSIMS
Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for taking the time to write such a kind review. I’m glad you were able to enjoy all we have to offer, from the salt-water swimming pools to the comfortable guest rooms! I will share your compliments with the team. I hope to see you again at the Heritage very soon! All the best, Scott

San Francisco, California
Reviewed 18 June 2015

Over many years I have stayed at nearly every hotel within 20 miles and this is the best of the lot. The grounds are beautiful and very quiet. The rooms are adequate and well maintained and the service is above average. The pub was friendly and welcoming in the evening.

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Thank B S
Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for your kind review. I’m glad you have enjoyed your stays with us and that you’ve enjoyed the Tavern! I hope to see you again on your next visit to Connecticut! All the best, Scott

Reviewed 16 June 2015

Wonderful accommodations. Friendly, knowledgeable, and helpful staff. Pub setting and food were outstanding, with multiple big-screen TVs to watch Red Sox games. In summary, a very well-run facility!!

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1Thank Ronye R
Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for your review! I’m glad you enjoyed your stay with us and that you enjoyed watching the game on our big-screen TVs. As a baseball fan myself, we do make sure that we have the games on from as many area teams as possible! I hope to welcome you back to the Heritage soon! All the best, Scott.

Reviewed 12 June 2015 via mobile

This is my second time staying at this property this month. I actually drove almost 30 minutes further to stay here because I love it. This morning I went to check out of my room and couldn't find a luggage cart a young man named Jordan stopped me in the halls to ask how I was enjoying my stay. I...

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Thank Zmonsta
Scott R, General Manager at Heritage Hotel, responded to this review

Thank you again for your reviews and your kind words regarding the front desk staff! We appreciate you taking the time to write. Your compliments will be shared with the team. We look forward to seeing you again soon. All the best, Scott

Allentown, Pennsylvania
Reviewed 12 June 2015

Very nice hotel. I believe they must've recently renovated judging from the new carpet smells and some construction equipment. We really enjoyed our stay here. From the moment we walked in everyone was warm and welcoming. Heritage was clean, pools looked great (didn't get a chance to use them) as did the exercise facility. Room was clean and quiet and...

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Thank gbsutures
Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for your kind words regarding the Heritage. As you noticed, we are just finishing a renovation of the property. We are very excited about all the changes and improvements we have made. Thank you also for your kind words regarding the front desk staff; we strive to offer excellent service to every guest. I will share your compliments...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to The Heritage! Each of our hotel's 163 spacious guest rooms and suites at The Heritage Hotel is freshly decorated to reflect a timeless New England Style, many with views of the Pomperaug River and golf course. Our love of hospitality is easy to see and amenities such as Sealy® pillow-top mattresses, New England® coffee in your room and an attentive staff demonstrate our passion for every facet of your stay. ... more   less 

Additional Information about Heritage Hotel

Address: 522 Heritage Rd, Southbury, CT 06488
Region: United States > Connecticut > Southbury
Price Range: $158 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heritage Hotel 3.5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Heritage Hotel Southbury
Heritage Resort Southbury
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Hotel staff and other travellers.
5 questions
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Chapel Hill NC
over a year ago
New York City, New York
Greenlawn, New York, United States
over a year ago
Greenlawn, New York, United States
over a year ago

See all questions (5)

Questions? Get answers from Heritage Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room overlooking the river”
hilsman, 28 Feb 2017 | Read review
“do not take room 331”
JessicaK405, 25 Feb 2017 | Read review
“We found it on Priceline - but the prices listed are pretty great!”
ChaChaRon, 12 Feb 2017 | Read review
“What ever extras you need, just ask”
lo1nes9, 6 Dec 2016 | Read review
“River view was great”
J0rdanaR, 6 Dec 2016 | Read review
5 of 5