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Wyndham Southbury

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Wyndham Southbury
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252 Reviews from our TripAdvisor Community

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Showing 250: English reviews
A TripAdvisor Member
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4 reviews
4 hotel reviews
3 helpful votes
Reviewed 26 May 2015 via mobile

I would give the Crowne Plaza Southbury no stars if I could. Reserved a nonsmoking room for $190/ night. The hotel's front desk clerk, Kayla L, stuck me in a smoking room that smelled worse than a port a potty because of the stale smoke. l asked to be moved and she informed me that it was the LAST room....

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1Thank A TripAdvisor Member
IHGCare, Guest Relations Manager at Wyndham Southbury, responded to this review

Dear Valued Guest, Thank you for sharing your recent experience at our hotel. We always aim to provide an enjoyable stay to our guests and it is truly disheartening to know that we did not live up to your expectations of the IHG brand especially with the room conditions and the service you received from our hotel staff. This is...

Portsmouth
Reviewed 24 May 2015 via mobile

Stayed here for a week on business. Staff very friendly and helpful. Sleep quality was pretty good. Food was not so good although a good selection at breakfast. Shuttle bus service was good also. Overall hotel is a bit tired and in desperate need of updating! The problem is due to the location and lack of revenue this is unlikely...

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1Thank TravalMonkey
IHGCare, Guest Relations Manager at Wyndham Southbury, responded to this review

Dear TravalMonkey, Thank you for writing a review about your stay. We are glad to know that you had a good sleep and found our staff to be friendly and helpful. However, we apologize if our location did not meet your expectations and if you found our facilities to be below your standards. We value your feedback and will forward...

Reviewed 14 May 2015

this is an average hotel. or discount hotel, as the price will tell you. but you get what you pay for, so going in, I knew what to expect. and most of my expectations were met. I have stayed here 2 other times recently, this being my 3rd. all were one-night stays out of necessity. if I could have come...

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Helpful?
Thank Ryan H
IHGCare, Guest Relations Manager at Wyndham Southbury, responded to this review

Dear Ryan H, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is lovely to hear you liked your room accommodations and liked our front desk personnel. However, we regret letting...

Florida
Reviewed 1 May 2015

The room was very comfortable and huge! But part of this was because they put me in a handicap accessible room. This was fine, except I feel they should have told me that before assigning this room to me. I wasn't happy with the shower stall. It was a total walk or roll in for wheelchairs. It only provided a...

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Thank Eyesofbuddha
Dean M, Manager at Wyndham Southbury, responded to this review

Dear EyesofBuddah, Thank you for your 4 star rating during your last stay with us at the Crowne Plaza Southbury. I am glad we made your stay a pleasant one. I offer my apologies in regards to the handicap accessible room without informing you of such. I will discuss this issue with the Front Desk manager and staff so we...

Reviewed 30 April 2015 via mobile

I recently attended a women's retreat at this hotel. What a lovely place. The restaurant and lounge were great. Food was delicious. They had my favorite steamed little necks and boy was it yummy. The conference rooms were very large and the breakfast and lunch buffets were fabulous. A real cozy place for a wonderful retreat. The guest rooms were...

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Helpful?
Thank Brendad13
Dean M, Manager at Wyndham Southbury, responded to this review

Dear Brendad13, Thank you for your recent stay with us and taking the time out of your busy day to write a review about your retreat here at Southbury Crowne Plaza. I will share your review with our staff. We are so happy we made your stay a memorable one. Dean Mead F&B Manager

Philadelphia, Pennsylvania
Reviewed 15 April 2015

I stayed at the Crowne Plaza in Southbury less than a year ago because a convention I was attending was being held there. I booked for three nights but ended up checking out a day early because it was so bad. When I checked in, I put the breakfast room service card on my door for an 8 a.m. breakfast...

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2Thank Elaine K
IHGCare, Guest Relations Manager at Wyndham Southbury, responded to this review

Dear Elaine K, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again...

Naugatuck
Reviewed 15 April 2015 via mobile

The entrance and lobby to the hotel are absolutely beautiful, the rooms look very nice except that you do not get a refrigerator you have to pay extra unless you need one for a medical reason. The lunch was ok in the restaurant and the breakfast buffet was excellent. Staff were very helpful and pleasant. The pool and jacuzzi were...

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Thank Jackies711
IHGCare, Guest Relations Manager at Wyndham Southbury, responded to this review

Dear Jackies711, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room and food selection. However, we’re sorry we fell below your expectation regarding the pool and jacuzzi. We will address these concerns. I assure you that the feedback of our...

Wilton, Connecticut
Reviewed 3 April 2015

The staff were friendly enough and the place was clean, however there was a gap between the wall and ceiling in our room where we could hear every detail of any conversation or TV show at a normal level from the neighboring room. Despite complaining to the front desk, nothing was done to rectify the situation. The conversations from the...

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Thank CuseTown44
IHGCare, Guest Relations Manager at Wyndham Southbury, responded to this review

Dear CuseTown44, Thank you for writing a review about your recent stay with us. It is nice to hear that you liked the friendly staff and level of cleanliness at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations....

New England
Reviewed 14 March 2015

We have stayed at Crowne Plaza Southbury before and likely will stay again. The location is perfect for my family visits. The rate is not bad, rooms are comfortable. Unfortunately we didn't have time to use the gym or pool. The rooms are a good size, the staff is very nice, friendly and helpful.

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Thank shyannnne
Dean M, Manager at Wyndham Southbury, responded to this review

Thank you for your review of your recent stay with us. Glad we made your stay a memorable one, I will be sharing your review with our staff. Dean Mead F&B Manager

Southbury, Connecticut
Reviewed 7 March 2015

We booked 2 rooms for 6 nights at the end of January. Overall, a nice stay for the price. Pros • Guest Room – upon arrival, we were upgraded to king size rooms with nice size sitting areas • Staff – the front desk, housekeeping and dining staff were friendly and helpful. This was especially nice to see since they...

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1Thank Deepa P
IHGCare, Guest Relations Manager at Wyndham Southbury, responded to this review

Dear Deepa71, Thank you for writing a review about your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, room upgrade, complimentary WIFI connection and parking facility as well as the convenient location of the hotel. Your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to the Wyndham Southbury," Welcoming Gracious Personalization" Our hotel is located in the Litchfield Hills of beautiful central Connecticut, some of our corporate neighbors are IBM, Chemtura, Boehringer-Ingelheim, General Electric, Timex, Waterbury Hospital and St. Mary's Hospital. Nearby attractions for all ages include Quassapaug Amusement Park, Lake Compouce, Timex Museum, NE Railroad Museum, Golden Age Trucking Museum, Palace Theatre, Danbury Mall, Oxford Greens Golf Course, Woodbury Ski and many quaint antique shops. We are a full service hotel serving a full hot and cold breakfast buffet and a la cart menu, Sunday Brunch, lunch and dinner in our Arrowhead Restaurant and Lounge. The Crowne Plaza - Southbury boasts 13,000 square feet of flexible and beautifully appointed meeting space that includes 2 tastefully decorated grand ballrooms that accommodate 50 to 400 people, 2 traditional boardrooms and up to 13 total breakout rooms. We are truly the 'Place to Meet' for corporate meetings, weddings, anniversary parties, birthday parties or Bat/Bar Mitzvahs. We have ample complimentary parking, complimentary wired & wireless Internet access throughout the hotel and offer complimentary coffee and tea in our lobby daily. Our guest will get a workout in our fitness area or enjoy a dip in our indoor pool. ... more   less 

Additional Information about Wyndham Southbury

Address: 1284 Strongtown Rd, Southbury, CT 06488 (Formerly Southbury Plaza)
Region: United States > Connecticut > Southbury
Price Range: $129 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wyndham Southbury 2.5*
Number of rooms: 19
Reservation Options:
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Also Known As:
Crowne Plaza Southbury Hotel Southbury
Southbury Crowne Plaza
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Questions & Answers

Questions? Get answers from Wyndham Southbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Haven't gone to bed yet. I will have to let you know my quality of sleep tomorrow. ”
 of 5 bubbles E4235FRannm, 4 Oct 2016 | Read review
“We had a room first floor not too far from exit door to parking lot and lobby. Give it a chance especially since it is being refurbished.”
 of 5 bubbles ellens619, 7 Sep 2016 | Read review
“Looks like updated rooms are ones on the ground floor to the east side ie:#118”
 of 5 bubbles johnmG3196IN, 28 Aug 2016 | Read review
“The staff is very accommodating to your concerns.”
 of 5 bubbles DDore, 7 Aug 2016 | Read review
“keep in mind that rooms do not have refrigerators or microwave ovens”
 of 5 bubbles deavers, 25 Jun 2016 | Read review
5 of 5