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Hyatt Place Mohegan Sun

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Hyatt Place Mohegan Sun
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1,188 Reviews from our TripAdvisor Community

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Showing 1,177: English reviews
Reviewed 15 July 2016 via mobile

My family loved our stay at the Hyatt Place. Very clean, spacious rooms, wonderful complimentary breakfast. Our first night staying here we discovered the bed was broken and Wanda was very accommodating and moved us to another room. Staff was friendly and helpful. Would definitely stay here again.

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Helpful?
Thank Marsha M
Management response:

Marsha M, Thank you for reviewing our property. We apologize for the inconvenience you faced upon arrival, but we are pleased that this was handled in a timely fashion that was satisfactory to you and your family! We also are pleased you enjoyed our complimentary hot and cold breakfast buffet! We hope to see you and your family again here...

Lebanon, New Hampshire
Reviewed 13 July 2016

Review collected in partnership with Hyatt Hotels
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Thank Debra S
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Northampton, Massachusetts
Reviewed 13 July 2016

Review collected in partnership with Hyatt Hotels
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Thank John O
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Uncansville, United States
Reviewed 12 July 2016

The hotel overall was clean, the staff was friendly. The breakfast was very good, but there was no where to sit. Had to wait over 15 minutes for a table at 8:30 in the morning. The bathroom was clean, but needed to be updated. It had rust spots and stains in the shower stall.(No bathtub), not that I needed it....

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Michele K
Management response:

Michele K, Thank you for reviewing our property. We apologize for the wait time you faced during breakfast time, we do get a high volume of guests that enjoy our complimentary hot and cold breakfast buffet. We offer seating anyplace in the dinning area, lobby, and outside in the patio area! We hope you enjoyed the indoor pool we have...

Agawam, Massachusetts
Reviewed 12 July 2016

Mohegan Sun was sold out during the recent Barrett-Jackson Collector Car Auction and were able to get a room at Hyatt Place which is 2.4 miles from the casino. A free shuttle ran on Saturday from 10 am to 2 am which was very convenient. We didn't spend much time in the room or the hotel and although breakfast was...

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Helpful?
Thank Loves2Research
Management response:

Loves2Research, Thank you for reviewing our property. We understand that you did not like our price of the room while staying in town for the auction, we can assure you that our prices are based on the market and we stay within the bracket of the hotels offer in the area. We apologize if you had less than a satisfactory...

usa
Reviewed 12 July 2016

Checked into this surprisingly spacious and clean hotel for a couple of nights, on business. Happy to report a big room with a long couch and a very comfortable bed. The room smelled a bit of cleaning products, which could have easily been eradicated had I been able to open a window - all windows in my room were sealed....

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Helpful?
Thank idoltraveller
Management response:

idoltraveller, Thank you for reviewing our property. We are happy you enjoyed your stay. We apologize for the WiFi connection you had, something I will personally look into. We understand the frustrations our guests have with how small our sign is for our property, unfortunately the town will not allow us to have a bigger sign due to the fire...

Woodside, United States
Reviewed 6 July 2016

Review collected in partnership with Hyatt Hotels
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Thank Chiayi C
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Reviewed 4 July 2016

Review collected in partnership with Hyatt Hotels
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Thank Caridad G
Management response:

new york, ny
Reviewed 2 July 2016 via mobile

Stayed here June 29th. Paid $179 for one night. Considering the brand, I expected a lot better for what we paid. Stayed in 311. The room seemed a little out dated and the bathroom was not clean. It was easy to spot urine saturation in the grout lines around the toilet. That's a big one for me. I've worked in...

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Helpful?
1Thank Merle A
Management response:

Merle A, Thank you for reviewing our property. We apologize for your negative experience. We understand the frustrations you might have encountered while staying here and we can assure you this is NOT how we operate! We are taking every step to insure that this never happens again and again apologize. We do hope that you give us another chance...

Brockton, Massachusetts
Reviewed 2 July 2016

After many years of visiting the area, including stays at the main casino hotel and competing hotels outside Mohegan (Cristata Inn, Microtel), found this place online and decided to give it a try. It's set back from the main road and very easy to miss the hotel sign because of a large billboard. We drove by coming and going, needing...

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Helpful?
Thank MaryKay91
Management response:

MaryKay91, Thank you for reviewing our property. We apologize that you had less than satisfying stay with us. We understand that you would of liked a more "updated" look to our interior, something we can defiantly look into! Thank you so much for your comments we will consider every single one in trying to make this a place a hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service

Additional Information about Hyatt Place Mohegan Sun

Address: 2049 Norwich New London Tpke, Uncasville, CT 06382-1330
Region: United States > Connecticut > Mystic Country > Uncasville
Price Range: $173 - $610 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Mohegan Sun 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hyatt Place Uncasville Hotel Uncasville
Hotel Style:
#1 Family Hotel in Uncasville
#1 Green Hotel in Uncasville
#2 Romantic Hotel in Uncasville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Mohegan Sun staff and other travellers.
16 questions
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Questions? Get answers from Hyatt Place Mohegan Sun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floor with an actual view”
  • Cobweb on outdated popcorn ceiling
  • Wonderful view
 of 5 bubbles 214JenniferN, 18 Feb 2017 | Read review
“Top floor best”
 of 5 bubbles 553olesiam, 29 Jan 2017 | Read review
“We just had a middle of the floor room, but it was ample.”
 of 5 bubbles marciam189, 18 Jan 2017 | Read review
“Choose room off main floor”
 of 5 bubbles Lcaazmeyer, 9 Jan 2017 | Read review
“Book a room for hotel in advance for busy weekends at holidays. Prices go up quickly”
 of 5 bubbles elizabethbM60PC, 2 Jan 2017 | Read review
5 of 5