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SpringHill Suites Mystic Waterford

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SpringHill Suites Mystic Waterford
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209 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Medford, New Jersey
Reviewed 3 days ago NEWvia mobile

We wanted a hotel on I-95 that would be convenient to get off/on after visiting New London and the dedication of submarine USS Colorado 788. Nice accommodations, excellent breakfast, quiet location, plenty of parking (go around back if the front is full). Friendly staff and a clean indoor pool. If you have kids, pools are a great way to tire...

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Helpful?
Thank Carl V
Onil V, Front Office Manager at SpringHill Suites Mystic Waterford, responded to this review

Staying one step ahead to ensure the comfort for all guests is like reading the back the of our hands. Thank you for your review and good to hear everyone had a great time. Besides the indoor pool, did you get to try out the basketball court out back? Again thank you for choosing us for your accommodations and hope...

Rancho Santa Margarita, California
Reviewed 2 weeks ago

we noticed swelling and red bites after our stay at this hotel never confirmed if they were bedbugs or not but didn't matter they were some kind of bites that we got at this hotel. The general cleanliness was poor and when I reached out to management, well I am still waiting for a return call. We won't return if...

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Helpful?
Thank travelingfam2000
Onil V, Front Office Manager at SpringHill Suites Mystic Waterford, responded to this review

My sincerest apologizes that such a incident occur. We will absolutely look into this. Please when you have a moment reach out the hotel.

Ottawa, Ontario, Canada
Reviewed 2 weeks ago via mobile

We're here for a week visiting family, so we wanted something beyond the standard hotel room. Our major criterion, though, was that it be close to the folks we were visiting ( in Montville) so there's some but not a lot of choice, and this seemed about the best. The hotel is clean and modern. Our room was on the...

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Helpful?
Thank David_N_Kidd
Onil V, Front Office Manager at SpringHill Suites Mystic Waterford, responded to this review

Thank you for your review. It's great to hear your enjoy your room. Apologizes for the confusion of the name in the title. We are though very close to Mystic area for your enjoyment. Just about a 15 mins away. Again thank you and hope to see you on your next visit.

Bronx
Reviewed 3 weeks ago via mobile

Just be aware that the hotel is located on I-95 southbound. You have to be careful or you're going to miss the entrance because they close establishment makes it almost looks desolate. The front desk was great very helpful the breakfast buffet was also a nice set up I would rate this hotel about a four star experience

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Helpful?
Thank Tim T
Onil V, Guest Relations Manager at SpringHill Suites Mystic Waterford, responded to this review

Thank you for your comments. We look forward to your next visit.

Marilla, New York
Reviewed 4 weeks ago

Room was comfortable and very clean. The people at the reception desk were great too. The fellow at night went and got us some orange juice from the breakfast area (which was closed). They also had complimentary fresh warm cookies in the afternoon set out in the lobby. The free breakfast was very good too. Very nice choices. Easy drive...

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Helpful?
Thank Barbara S
Onil V, Front Office Manager at SpringHill Suites Mystic Waterford, responded to this review

Hearing about your stay is such a pleasure to read. Our staff doesn't mind going out of the way for anyone, you are our guest. I myself love to eat the cookies to. I like to take one when their fresh out the oven, but always end up burning my tongue. Also got a chance to try out Mohegan Sun...

cape cod ma
Reviewed 18 October 2016

Very comfortable and easy enough to drive to Mohegan Sun. The desk offers a typed sheet of directions, however, I prefer my GPS. Great size room with a separate sitting area, coffee, microwave, fridge, etc. Breakfast is the usual eggs, sausage, cereals etc and served in a bright and comfortable area.

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Helpful?
Thank capebogger
Onil V, Guest Relations Manager at SpringHill Suites Mystic Waterford, responded to this review

Our team members strive to make our guest experience a memorable one. Thank you for letting us know.

Brooklyn, NY
Reviewed 16 October 2016 via mobile

My husband and I decided to do a weekend trip to the Mystic Connecticut region. We chose the Springhill Suites because of the location and because I had stayed at one in FL previously and I liked my experience. Check in was easy and the front desk staff was nice. Our room was spacious and clean. The bathroom was just...

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Helpful?
Thank kez383
Onil V, Guest Relations Manager at SpringHill Suites Mystic Waterford, responded to this review

Thank you for your comments. We will check the mattresses and pillows. thanks again.

Catskill Mts.
Reviewed 13 October 2016

We stayed on the 3rd floor, end room. It was nice and quiet and you wouldn't guess you are right off the main road (I-95). Only stayed one night for a little getaway but we thoroughly enjoyed it. The bed, pillows, linens were top notch, great nights' sleep. The buffet breakfast, which is free, was more than enough. Eggs, potato/sausage...

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Helpful?
Thank dmhufnagel
Onil V, Guest Relations Manager at SpringHill Suites Mystic Waterford, responded to this review

Our team members and I greatly appreciate your comments. We hope you return soon.

Burlington, CT
Reviewed 10 October 2016

Just a short distance from the Connecticut beaches is Spring Hill Suite in Waterford. We met up there with friends for a summer weekend beach stay in adjacent rooms. It is set away in a side road with a view of I-95 on one side. The lobby is done in modern decor which leads to the indoor pool room nearby....

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Helpful?
Thank RoadtripCowboy
Onil V, Guest Relations Manager at SpringHill Suites Mystic Waterford, responded to this review

Our team members make our property meaningful. Its nice that we met your expectations.

Reviewed 12 September 2016

Not too far from Mogegan Sun and Foxwood Casinos. Good place for stay when visiting one of the casinos or the Mystic area. Clean good size room, that meet our expectations. Breakfast had good hot and cold selections. Plenty of food options nearby. Staff was friendly. Good experience!

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Helpful?
Thank ExoticFoodTraveller
Onil V, Guest Relations Manager at SpringHill Suites Mystic Waterford, responded to this review

We look forward to your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about SpringHill Suites Mystic Waterford

Address: 401 N Frontage Rd, Waterford, CT 06385-4349
Region: United States > Connecticut > Waterford
Price Range: $159 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Mystic Waterford 3*
Number of rooms: 80
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Also Known As:
Springhill Suites Mystic Waterford Hotel Waterford
Springhill Suites Waterford
Waterford Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Mystic Waterford staff and other travellers.
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Questions? Get answers from SpringHill Suites Mystic Waterford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room furthest from the highway side.”
 of 5 bubbles hammerdroogs, 4 Aug 2016 | Read review
“I was in Room 226 and it was fine. Two queen beds.”
 of 5 bubbles BessieKM, 2 Aug 2016 | Read review
“All rooms appear to be large and quiet considering the proximity to the interstate”
 of 5 bubbles aeh3171, 11 Jun 2016 | Read review
“room along the back side have a decent view of a lake”
 of 5 bubbles soxskier, 10 Apr 2016 | Read review
“room at the far end perfect”
 of 5 bubbles jimr58, 31 Jan 2016 | Read review
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