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03/12/2017 04/12/2017
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    Best Western Executive Hotel Of New Haven-West Haven

    490 Saw Mill Rd, West Haven, CT 06516-4044
    +1 855-727-8698
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    03/12/2017 04/12/2017
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    US$120
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    Traveller (34)
    Room & Suite (61)
    Dining (15)
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    Overview
    • Excellent35%
    • Very good26%
    • Average19%
    • Poor12%
    • Terrible8%
    Travellers talk about
    “new haven” (45 reviews)
    “room was clean” (20 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    2.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (344)
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    1 - 5 of 329 reviews

    Reviewed yesterday

    Very poor quality rooms, beds, shower, cleanliness. Noisy, limited breakfast and amenities. Will never stay here again, nor would I recommend this hotel. Linens and pillows poor, stained quality. Shower floor gritty and shower stream weak. Bathroom very small. Room smelled. Did not feel safe....More

    Review collected in partnership with Best Western
    Thank S3766WTmicheleh
    Hotel's Favourite
    Reviewed 10 September 2017

    we had a great dinner and enjoyed our stay at this hotel. we were on our way to Rhode Island to visit my brother. we had a good stay and enjoyed the hotel. it was quiet and we found a good place to eatMore

    Thank Sheila D
    Response from jocelynrojas, Front Office Manager at Best Western Executive Hotel Of New Haven-West HavenResponded 21 September 2017

    Dear sheila, Thank you very much for your great review. We are very happy you enjoyed your stay with us. Our staff takes a lot of pride in providing each guest with excellent service. Thank you again and we hope to see you back. Sincerely,...More

    Reviewed yesterday

    They charged me more than i was quoted when I booked the room. Everything is very outdated, breakfast was bland. I noticed a musty smell when I walked into the room. If there was any other options nearby I would have left.

    Review collected in partnership with Best Western
    Thank Vicki B
    Reviewed 4 days ago

    Very noisy hotel. reluctant to give you another room. heating stayed on all night even if you set thermostat low. overall cleanliness leaves a lot to be desired and that's coming from a bachelor. For what you pay this place is a rip off.More

    Review collected in partnership with Best Western
    Thank 389tedd
    Response from jocelynrojas, Front Office Manager at Best Western Executive Hotel Of New Haven-West HavenResponded 2 days ago

    Thank you very much for recently staying with us and especially for taking the time to share your feedback. I noticed we were not able to exceed your expectations during your stay and we are working diligently to address your concerns with the management. Sincerely,...More

    Reviewed 3 weeks ago via mobile

    My husband and I are heading down to 3hrs to CT tomorrow morning and leaving Wednesday. I booked the wrong day by mistake on my phone last night with a new app. When I saw in my email this morning that I booked for last...More

    Thank HTLee2014
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$116 - US$183 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 100
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Best Western, Hotels.com, Travelocity, Expedia, Priceline, Orbitz, Hotwire, getaroom.com, Cancelon, Evoline ltd and HotelQuickly so you can book your Best Western Executive Hotel Of New Haven-West Haven reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Connecticut >
    • West Haven
    • Also Known As
    • Best Western West Haven ,
    • West Haven Best Western
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    Traveller (34)
    Room & Suite (61)
    Dining (15)
    Pool & Beach (12)
    Hotel & Grounds (42)
    Bathroom (7)
    Business Centre & Event Rooms (1)
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    Courtyard New Haven at Yale
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    Questions & Answers
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    Room Tips
    "we had a difficult time finding the entrance"
    Read review
    "North side of hotel would be much quieter."
    Read review
    "On the side away from the highway."
    Read review
    "ask for a room on the other side of the highway if you are a light sleeper"
    Read review
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