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SpringHill Suites Hartford Airport/Windsor Locks

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Traveller (51)
Room & Suite (34)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
An all-suites hotel with many amenities: complimentary hot breakfast buffet for all guests, free Wi-Fi in all guest rooms, state of the art fitness center, indoor heated pool, business center, 24 hour market, and shuttle service to and from the airport
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Airport Transportation
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:Unlock Member Rates!
Hotel deals
Hotel packages
Location
Full view
50Car recommended
Grade: 50 out of 100
23Restaurantswithin 1 km
3Attractionswithin 1 km
Reviews & more
324Reviews
90Photos
5Q+A
61Room tips
Traveller rating
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Popular mentions
It is very rare to find a hotel room that accommodates a family of 5. The room size was perfect, mini kitchenette was bonus, split bathroom was necessary for 5, beds were comfortable, house keeping wonderful. Pool was small. Gym was as expected for most hotels. Breakfast was a
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Response from GailC1682, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks
Responded 5 days ago
Thank you for your review. We are glad that you found our suites large enough for your family of 5 to spread out and relax. We pride ourselves on our customer service and see we have met your expectations. We hope to see you again in the future.
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We have stayed here 2 times now. its very nice, updated and convenient to the airport. our room was really large, and so for an extended stay it was just perfect. there are plenty of food choices right next door as well as restaurants . The car rental place was also just up the
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Response from GailC1682, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks
Responded 5 days ago
Thank you for your review. We are glad that you were happy in your suite and the local restaurants. We look forward to seeing you again in the future.
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Room configuration very strange, does not flow. Sink in with toilet area too small water kept splashing up onto floor and mirror was a waste too thin for any real use. First morning went to use hair dryer kept stopping after two mins. Called front desk told us only two
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Response from KimM5810, General Manager at SpringHill Suites Hartford Airport/Windsor Locks
Responded 1 week ago
Dear D R, We truly appreciate your very thoughtful and honest feedback. You have given us a lot to think about, work on and share with our entire Team. We have heard your comments and will work with each of our departments to have a meaningful discussion on ways which we can improve ourselves to provide a better guest experience. Please accept our sincerest apologies for falling short during your stay with us. I hope that you will give us another opportunity, should your travels bring you back this way, to restore your faith in our hotel. With Kindest Regards, Kim Mckenzie General Manager SpringHIll Suites Hartford Airport
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This is my first time at this property and a Springhill Suites. Room was very clean - including microwave and fridge. The staff was very friendly and welcoming. Beds were comfortable. No complaints at all. Breakfast was adequate, but there seemed a lot of plastic and paper
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Response from GailC1682, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks
Responded 2 weeks ago
Thank you for your review. We are glad that you were comfortable in your suite. We look forward to seeing you again in the future. Happy New year, Gail
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Stayed overnight to catch an early flight out. Bed and pillows are comfortable. Room is clean and updated. Staff was friendly, informative, accommodating. Lobby seemed a bit outdated but it is functional and served it's purpose. On site gym, pool, continental breakfast.
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Response from GailC1682, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks
Responded 2 weeks ago
Thank you for your review. We are glad that our hotel was convenient and comfortable for your stay. We look forward to seeing you again in the future. Happy New Year, Gail
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View of a nasty shower head from in the shower...
Crud and mildew on the shower bottom
Nice touch - individually wrapped clean glasses, but no plastic cups
Can't see the TV from the desk without pushing back
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Is there free parking when flying out from Bradley airport?
The parking is only free when you are a guest at the hotel. The hotel offers "park and fly" packages for $10 per night after you check out.
0 votes
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Dear Baldwinlevy, Our Two Queen Bed Suites are located all within the same room, with the desk as a division between the two areas. The Trundle Sofa has the twin size trundle bed- which slides out on a drawer from the front of the sofa. Then the two large cushions on top of the sofa can be lifted off to then use the top of the sofa as another twin size sleeping surface. The sofa does not pull out as with other traditional sleeper sofas. The trundle mattress is approximately 8 inches deep and the sofa surface are good firm cushions approximately 12 inches deep and quite comfortable on both accounts. Please see our website photos which should give you idea of the layout of our rooms and a view of the trundle sofa. I hope this helps, please feel free to reach out with any other questions. Kim Mckenzie- General Manager
1 vote
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Is there a luggage facility
There is no bell boys or luggage assistance. You have to handle your own luggage
0 votes
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At what time does breakfast start?
I am sorry for the delay in answering your question. Breakfast runs from 6:30am - 9am weekdays and on weekends it runs from 7am - 11am.
0 votes
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Can we leave our car for week long trip if we stay the night before departure?
We do not allow cars to be left on our property if you are not a registered guest. We do have a park and fly package which would include up to 7 days of parking with an off-site parking facility.
1 vote
"Request a lower floor to reduce to airport noise"
"It's a Marriott property, and consistent with amenities at other Marriott properties"
"All rooms are at the end of the airport runway"
"Top floor to avoid noise from rooms above"
"Choose a room on the"
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PRICE RANGE
US$96 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites hartford airport/windsor locks hotel windsor locksspringhill suites windsor locks
LOCATION
United StatesConnecticutWindsor Locks
NUMBER OF ROOMS
119
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