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Close to airport, no problem getting the shuttle on call at nearly midnight at the airport. Took it back the next morning to catch the rental car shuttle. Smooth. Bottles of water on check-in per elite benefit. Clean room, took the two queen versus the...More
Response from Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor LocksResponded 18 October 2017
Thank you for your review. We certainly are glad that you enjoyed your stay with us. We hope that your vacation was a greta one. We look forward to seeing you again in the future.
I wasn't sure what to expect because the price was so reasonable, and I tend to believe the adage that "you get what you pay for". I was pleasantly surprised at every turn. The atmosphere was pleasant, the staff at check in and check out...More
Response from Gail C, Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded 12 October 2017
Thank you for staying with us recently and thank you for your kind words! We love to hear that we have done all we can to make your visit pleasurable. Our newly renovated rooms are great! We hope you come back to see us again...More
Booked this location for two nights near the airport. The shuttle driver is very friendly and made great suggestions while in the area. Check in was easy at the front desk. A large lobby area serves as the breakfast location each morning. Our room was...More
Response from shaneygeorge, Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded 12 October 2017
Thank you so much for staying with us. We are sorry you had a light out in the shower, it can prove very frustrating, especially in the morning when doing make-up!
Thank you for your kind words with the rest of the hotel and its...More
I’ll be checking in to this hotel tonight. Tried to call and discuss my late arrival (delayed flight in). Raven the desk person answering the phone must have missed the customer service piece of training. Initially she put me on hold, that’s fine. However 8...More
Thank Austin J
Management response:Responded 4 October 2017
Dear Austin J,
Thank you for bringing this situation to my attention. It is never our intention to place our guests on hold, certainly not for any length of time. It can be a delicate balance of assisting guests who are at the hotel in...More
We stayed at this find the night prior to a morning flight back home bed , room , breakfast all great , special mention to the staff , girl at check in , shuttle driver who took us to dinner and cam,e to get us...More
Thank Shain G
Response from Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor LocksResponded 14 September 2017
Thank you for your fabulous review. We pride ourselves on our customer service and see we have exceeded your expectations. We look forward to seeing you again in the future.
US$111 - US$181 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Windsor Locks
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Springhill Suites Hartford Airport/Windsor Locks Hotel Windsor Locks ,