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Bethany Beach Ocean Suites Residence Inn by Marriott

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99 Hollywood St, Bethany Beach, DE 19930-7749
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (515)
360
Panoramas (12)
Room & Suite (298)
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 29/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bethany Beach Ocean Suites Residence Inn by Marriott
Updated 29/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 hotels in Bethany Beach
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Bethany Beach Ocean Suites Residence Inn by Marriott. Our Bethany Beach, Delaware hotel's accommodations are luxurious and right on the Bethany Beach Boardwalk. Our 112-suite hotel was designed to uniquely encompass modern luxury balanced with soothing natural elements. Seated directly on the boardwalk in beautiful Bethany Beach, our ocean suites feature comfortable and sleeping and living areas, as well as tranquil views of the beach from your private balcony.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Paid public parking nearby
Parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Outdoor dining area
Vending machine
Bowling offsite
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Massage
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Safe
Seating area
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English
Hotel links
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790Reviews50Q+A100Room tips
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Popular mentions
Joboone wrote a review 15 Jul
Pasadena, Maryland1 contribution
Upon arriving we were greeted buy IMOH. He issued our car parking pass after assisting my husband who was having a medical problem by taking him to a seating area to sit down and recover. Also said he loved working at this hotel. Upon checking in IMOH assisted with getting our belongings to our room. He made our check in process very easy and felt like we were very welcome and special. The room was clean and neat. All the staff were very friendly, professional and courteous. We went to the restaurant in the hotel for dinner. The seafood and steak were absolutely delicious. The service was perfection. The staff that we came into contact with during our stay were all very friendly and courteous. Love the location close to the beach and we will definitely be coming back to your location next year.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Definitely book this hotel. Best staff in the beach area!
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ELCW11 wrote a review 6 Jul
77 contributions79 helpful votes
We recently stayed in the Presidential Suite. Firstly - a word of warning, this hotel only has one of these suites and it is on the ground floor (it’s in a hallway off from the restaurant). Luckily I knew this in advance and my family loved the direct access to the boardwalk and the beach. The service was good. Everyone had an incredibly positive attitude. We had a very unfortunate situation where it was raining so hard that the rain was coming through the ceiling. Unfortunately, there were no other Oceanfront rooms available. They gave us towels to soak up the water and luckily it stopped the next day. The staff were very attentive and kept checking in on us. The hotel did reduce my rate significantly for the inconvenience. The free breakfast was mediocre. But the restaurant had excellent food and there are many good restaurants within walking distance. Overall, I wouldn’t call this a luxury hotel, and I am still somewhat shocked by the price for a Residence Inn. But the service is wonderful and the location is fantastic. I would be return for another family trip.
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Date of stay: May 2021Trip type: Travelled with family
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Lisa W wrote a review Jun 2021
Philadelphia, Pennsylvania7 contributions3 helpful votes
Location was great, hotel was beautiful but extremely lacking in housekeeping staff. Arrived at 1:30 PM for requested early check-in, lobby was full of people also waiting. Kept checking back with the front desk staff. Finally received a call close to 5 PM that our room was ready. Only there for one night as a treat and unbelievably frustrated to pay the exorbitant rates for a few hours' stay!
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Date of stay: June 2021
Value
Cleanliness
Service
Room Tip: Staff does not go out of their way to assist or make things right
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dbcmdc wrote a review Jun 2021
Gaithersburg MD19 contributions34 helpful votes
This is a fairly nice property consisting of 2 separate buildings separated by a city street but both buildings are on the boardwalk so an easy walk to the beach. Check-in was a bit awkward for a few reasons, most notably with the front desk clerk "mansplaining" that they couldn't possibly give us an upper floor room as requested because they were both a resort property and were full that night (they weren't; I checked on the app a short while later and there was availability throughout our stay). As a lifetime Platinum member, usually the treatment is a little better than that but I guess Marriott status doesn't count at this property. Anyway, the lower floor room was OK, just with no much of a view. The rooms are small but comfortable. Many of the rooms come with little or no view so be sure to ask ahead or at check-in if that's important to you. We were on the 1st floor in the south building and had a close-up view of a pine tree, which was actually better than a parking lot view other rooms offer. Also, first floor rooms facing the beach have their view partially blocked by the dunes so you only see the boardwalk and a mountain of sand. Free breakfast is served in the lobby/bar area and was great although due to COVID (May 2021) they would dish out your food onto a plate vs. you touching anything. Servers there were very pleasant and friendly, and the breakfast seating is on an outdoor patio that sits next to the boardwalk so it's a great view of the beach and sunrise. Parking in the garages under the building is kind of tight so I wouldn't bring a large SUV or truck there unless you're willing to pay for street parking.
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Date of stay: May 2021
Value
Location
Service
Room Tip: You'll want an upper floor in either building if you expect to have any view.
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Corey W wrote a review Jun 2021
1 contribution5 helpful votes
The good: Due to the parking racket at Bethany Beach, our first interaction with the hotel was actually upon entering the parking garage where customers are screened before being allowed to enter. Jim met us and was very helpful in getting us assigned a spot in oversized parking due to the height of my truck. He was also very helpful and accommodating. If the hotel has a bright spot other than location it is Jim. The bad: We stayed in this hotel for 7 nights and despite being Marriott Gold Members, were treated as though the hotel was doing us a favor by letting us spend thousands of dollars there. My wife and son both lost articles of clothing presumably in the cleaning process. We asked multiple times for someone to check on the missing articles but nobody ever did. Additionally, I was told by another Marriott customer service person that I could no longer park in the oversized spot assigned by Jim. Rather, I was forced to park in the garage where my truck barely cleared the height check or pay the hourly rate for parking outdoors. There were multiple electrical cords hanging from the ceiling and the top of my truck was scratched as a result. When I complained about the cords, I was told, "Those cords wouldn't scratch your truck." I offered to show the scratches but the customer service rep refused to look. And finally for the bad, the pool is generally out of towels so we either had to bring our own or strategically wait for the next towel delivery and grab what we could along with the others at the pool. The ugly: Due to COVID, the hotel naturally has a set of protocols in place for serving breakfast. The protocols seem to depend on who is working on any given day as some allowed customers to get their own food while others did not. For the seven days, the process was never the same. On the final day, my wife picked up an orange and had it grabbed from her hand and tossed back on the counter with a stern warning that her actions were not allowed despite having done so on multiple other occasions. When she objected to the treatment, the representative told her that she could complain all she wanted and dismissed her. He then attempted to begin again and offered her the same orange he had grabbed form her and threw on the counter. All of this happened in front of my eight year-old son. Additionally, our average wait time for the breakfast line was 35 minutes. After all of these incidences and lack of common courtesy and respect for customers, I won't recommend this hotel. It is a Marriott Category 7 hotel which we paid a lot for over our 7 night stay and the overall experience is the worst I've ever had in my 25 years of staying at Marriott hotels.
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Date of stay: June 2021
Rooms
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PRICE RANGE
US$182 - US$800 (Based on Average Rates for a Standard Room)
LOCATION
United StatesDelawareBethany Beach
NUMBER OF ROOMS
112
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Frequently Asked Questions about Bethany Beach Ocean Suites Residence Inn by Marriott
Which popular attractions are close to Bethany Beach Ocean Suites Residence Inn by Marriott?
Nearby attractions include Bethany Beach Boardwalk (0.09 km), Bethany Beach (0.07 km), and Bethany Beach Books (0.1 km).
What are some of the property amenities at Bethany Beach Ocean Suites Residence Inn by Marriott?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Bethany Beach Ocean Suites Residence Inn by Marriott?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Bethany Beach Ocean Suites Residence Inn by Marriott?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Bethany Beach Ocean Suites Residence Inn by Marriott?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to Bethany Beach Ocean Suites Residence Inn by Marriott?
Conveniently located restaurants include Sunshine Crepes, Fishers Popcorn, and Pomodoro Pizzeria.
Are there opportunities to exercise at Bethany Beach Ocean Suites Residence Inn by Marriott?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Bethany Beach Ocean Suites Residence Inn by Marriott located near the city centre?
Yes, it is 0.3 km away from the centre of Bethany Beach.
Are any cleaning services offered at Bethany Beach Ocean Suites Residence Inn by Marriott?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Bethany Beach Ocean Suites Residence Inn by Marriott?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Bethany Beach Ocean Suites Residence Inn by Marriott offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.