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Crowne Plaza Wilmington North

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Crowne Plaza Wilmington North
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191 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Bolingbrook, United States
Reviewed 2 weeks ago

Property was clean, well lit and accessible to highways and the business I was working with. Struggled with having internet accessible but that was out of the way in a few hours and good through the 2 days stay.

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Helpful?
Thank Tom C
Lexington, Massachusetts
Reviewed 3 weeks ago via mobile

Very nice... loved it from the second I walked in seeing a very welcoming young Lady at the Desk who assigned me a very spacious King room! You can probably put another king bed in this room it is so huge! Clean comfortable... Worth the stay and many more to come

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Helpful?
Thank 598oliverm
Denver, Pennsylvania
Reviewed 10 January 2017 via mobile

I've stayed at this hotel hundreds of nights over the course of the last two years and have watched the restaurant and room service take a dive. The only thing good about the place is the Tuesday-Saturday evening bartender Dave. Wait staff sits behind bar liquor display and plays on their phones all shift neglecting their guests. The food use...

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Helpful?
Thank whitechedda2015
IHGService, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear whitechedda2015, Thank you so much for your review of our hotel. Please accept our sincerest apology that our restaurant fell short with the service and the food quality we serve. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. We have sent you a private message in...

York, Pennsylvania
Reviewed 13 December 2016

I have stayed here on two occasions during the PhillySwing dance weekend in Sept/Oct. Both visits were nice. The rooms were comfy and clean. The restaurant food is good. The location is excellent and near I-95.

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Helpful?
Thank dzolin8
Perrysburg, Ohio
Reviewed 21 November 2016 via mobile

The only reason I will be staying at this hotel again is due to the closeness to work and the staff. The hotel is needs some work in the rooms but everyone was very helpful and I was able to work at my desk without interruption from other guests. The room service is so so. But definitely am pleased it's...

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Helpful?
Thank Debbie L
IHGService, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear Debbie L, Thank you for staying with us during your business trip and for writing us a review. I am glad to read that you have regarded our hotel convenient to your work and staff very helpful. On the other hand, it is to my regret that you found the rooms needs special attention and room service fell below...

Reviewed 1 November 2016 via mobile

Not many hotels to chose from in Claymont. Only this and a motel. Excellent group rate and accommodations. Close to freeway. Highly recommend. Restayurant on site. Security gate and lighted parking. Sadly doesn't allow 4 lb pets.

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Helpful?
Thank Deb B
Briarcliff Manor, New York
Reviewed 31 October 2016

The location was perfect for our purposes. The staff at the desk were friendly and helpful. The room was nice, with comfortable bed and generous amenities. Sleep was disrupted when the clock alarm went off at midnight. We turned it off, but the room next door rang continuously, necessitating a call to the front desk for help. Perhaps housekeeping should...

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Helpful?
Thank annelG5996OK
Piscataway, New Jersey
Reviewed 4 October 2016

We visited the Crown Plaza to attend a cousin's birthday party. The hotel was readily accessible from the highway. The front desk staff was friendly. However the room did not smell fresh. I don't think I ever saw a toilet so low to the floor. The hardware for the shower and curtain rod felt like they were going to break...

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Helpful?
Thank nnewk1
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear Crowne Plaza Guest, I would like to apologize that your stay at the hotel was mediocre. I understand the concerns about the room and bath area. I will be sure to review the cleanliness and condition of the bathroom with the housekeeping and maintenance staff. This should be addressed before a guest checks in. We want to assure we...

Connecticut
Reviewed 3 October 2016 via mobile

My boyfriend and I have stayed at this location on several occasions while in town for the NASCAR race. Unfortunately, this time was very disappointing. The carpet was full of stains, one of the towels had some type of brown stain on it and the ceiling had an smear mark on it. While the staff is friendly and the location...

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Helpful?
Thank Italian_Girl500
IHGService, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear Italian_Girl500, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our staff friendly and location convenient. On...

bedford, ny
Reviewed 1 October 2016

We stay at this hotel every year for a skating competition. It is always well maintained, and staffed by lovely people. It is conveniently located to shops, restaurants and easy on/off the highway. I recommend it with confidence.

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Helpful?
Thank scooterjuanita

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Boasting spacious rooms with deluxe bedding and free Wi-Fi, plus full-service amenities including a restaurant and lounge, the Crowne Plaza Wilmington North provides guests with the complete package. ... more   less 

Additional Information about Crowne Plaza Wilmington North

Address: 630 Naamans Rd, Claymont, DE 19703 (Formerly Holiday Inn Select Wilmington - Brandywine)
Region: United States > Delaware > Claymont
Price Range: $162 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Wilmington North 3.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Holiday Inn Select Wilmington - Brandywine Hotel Claymont
Holiday Inn Claymont
Claymont Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Wilmington North staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Crowne Plaza Wilmington North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was 6th floor, okay but site was quiet.”
 of 5 bubbles tomcL1591JT, 8 Feb 2017 | Read review
“You may want a room on the back of the building, opposite to the highway.”
 of 5 bubbles dzolin8, 13 Dec 2016 | Read review
“I am not sure there is such a thing as a good room.”
 of 5 bubbles ShannaM976, 29 Aug 2016 | Read review
“ask for a room not near elevator.”
 of 5 bubbles isaacg89, 29 Jun 2016 | Read review
“"Executive Floor" has the same room as other floors.”
 of 5 bubbles 730alfredc, 21 May 2016 | Read review
5 of 5