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Marbella Hotel, Convention & Spa

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Marbella Hotel, Convention & Spa
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249 Reviews from our TripAdvisor Community

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Showing 144: English reviews
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Reviewed 11 February 2017

It's a old hotel. the furnish need to improve. The beach is not very clean either. the swimming pool was OK. but the fitness center is in the one small room, which the equipment is mostly broken. I think this place is not as good as it used to be

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Helpful?
Thank Hendra S
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear Hendra S, Thank you for your recent review and your comments about our hotel and its facilities. First of all our apologies, if we could not entirely satisfy you during your last stay. We have taken note of your comments with regards to the furniture in our guest rooms and about the fitness center equipment. However we do hope,...

Reviewed 9 February 2017 via mobile

I stay in marbella hotel anyer for my holiday trip, I got a room on the 7th floor with a very nice view,clean room,breakfast was good,spacious hotel,warm ambience,nice service and staff .stay there for 2 nights ,never get bored to have my dinner in the restaurant or have my room service,sitting on the pool bar ,it easy to get anywhere...

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Helpful?
Thank Ipink I
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear Ipink I, Thank you for your recent review and your nice comments about our hotel, our facilities and services. We are very happy to hear that you enjoyed your stay and that you had a great time with us. Once again, thank you so much for your review and we are looking forward to welcoming you back soon to...

Jakarta, Indonesia
Reviewed 30 January 2017

This hotel is look old but it's great ,the staff is very friendly and helpful, from arrival, check in and check out it's good memorable, my roomon the 5 th floor has very good view ( pool view ), marbella anyer it's good choice when visit to anyer for holiday or relax time.

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Helpful?
Thank juliasarah424
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear juliasarah424, Thank you for your recent review and the nice comments about our Hotel and our renovated rooms and especially about our friendly and helpful staff which is a great motivation for us. We are very happy to hear that you enjoyed your stay and that you had a great time with us. Once again, thank you so much...

jakarta
Reviewed 20 January 2017

its a large, old and need more attentions on cleaness in the public toilet and in the room. but the food was great.. there are so many variatif food you can eat for bfast lunch n dinner. the swimming pool was average.. and there are so many local people can get inside the hotel without staying at the hotel ,...

Review collected in partnership with this hotel
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Helpful?
Thank marcia3358
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear marcia3358, Thank you for your recent review and your comments about our hotel and its services. First of all our apologies, if we could not entirely satisfy you during your last stay. We have taken note of your comments with regards to cleanliness in the public toilets and room. Thank you also for your nice comments about our food....

Bandung, Indonesia
Reviewed 19 January 2017

Being old hotel doesn't mean to be poor maintenanced. Especially bathroom that lack of water, door hard to open. Towels must be requested to housekeeping otherwise we wouldn't have it. Lights on the aisle quite poor and seemed to be spooky.

Review collected in partnership with this hotel
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Helpful?
Thank Erlin E
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear Erlin E, Thank you for your recent review and your comments about our hotel and its services. First of all our apologies, for the inconveniences you experienced in your room and the poor services you received. Please rest assured, that this is not our usual standard and we hope that you give us a second chance to prove to...

Jakarta, Indonesia
Reviewed 19 January 2017

Dirty place must be renovations. Scared hotel looks. In toilet many photos porn its like hotel consume private no to family. Funiture must be take over to news. Cleaner and renovations all colours. Thanks

Review collected in partnership with this hotel
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Helpful?
Thank Faisal_TN
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear Faisal_TN, Thank you for your recent review and your comments about our hotel and its services. First of all our apologies, if we could not entirely satisfy you during your last stay. You are absolutely right, that some of our rooms need an urgent renovation and I am pleased to inform to you, that we have renovated some already....

cilegon
Reviewed 19 January 2017

good enaough, only need to improve your bath room facilities and your furniture. we hope our survey letter can be increase your facilities. And please make a breakfast service altough at holidays or long week end. Thankyou..

Review collected in partnership with this hotel
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Helpful?
Thank rendra2017
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear rendra2017, Thank you for your nice comments about your recent stay. As a matter of fact we do offer breakfast service in the Hotel. I have the feeling however that you stayed in a private Condominium not in a Hotel room. Why don’t you try next time our renovated hotel rooms, you will be surprised and you get a...

Jakarta
Reviewed 19 January 2017

Old building, hotel environment slovenly & dark, room old style, good location with nice beach, breakfast no taste, especially bread, room services slow responce, Building need renovation for new style

Review collected in partnership with this hotel
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Helpful?
Thank irvanmuthalib
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear irvanmuthalib, Thank you for your recent review and your comments about our hotel and its services. First of all I would like to apologize to you that we were unable to satisfy you during your recent stay. You are absolutely right, that the Hotel needs some upgrading and facelift. I would like to inform you that we have started...

Jakarta
Reviewed 19 January 2017

Ac isn't cold. Flush on toilet doesn't work. Paint is really old. Water in swimming pool was not good. Need more parking lots. Food is really expensive. The best things about this hotel is just the location

Review collected in partnership with this hotel
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Helpful?
Thank Midorinet
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear Midorinet Thank you for your recent review and your comments about our hotel and its services. First of all I would like to apologize to you with regards to the AC and toilet problem in your guest room. Some of your other comments however surprise me. Our building has recently been repainted. We have more than 700 parking lots...

Reviewed 9 January 2017 via mobile

Stay a day at deluxe room no.4442, price are high in weekend to expensive with room given, we take deluxe with double bed which bed are queen size to small for familly. There living room but TV don't have TV cable and still old type of TV, AC not to cold, furniture are old and not being care enough, kitchen...

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Helpful?
Thank Alice D
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear Alice D, Thank you for your recent review and your comments about our Hotel and its services. First of all I would like to apologize for the room quality which could not entirely satisfy you. Thank you for your positive comments about our swimming pools, breakfast, sports activities and entertainment program. For the public beach, however we don’t have...

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Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
MARBELLA HOTEL, CONVENTION & SPA is located in Anyer on the western tip of Java Island and only 90 minutes drive from Indonesia’s capital city Jakarta. Anyer is an enchanting place where the tropical sea dances to the beat of the Flamenco. MARBELLA HOTEL, CONVENTION & SPA is one of the finest Resort Hotels on the West coast of Java. The serenity, elegance and hospitality of MARBELLA HOTEL, CONVENTION & SPA make it a perfect combination for business and leisure with everlasting memories.Once arrived, lay back, relax and let our staff take care of you. From a friendly welcome to an efficient check – in, at MARBELLA HOTEL, CONVENTION & SPA you enter a world of hospitality where smiles abound, the services gracious and your every need is anticipated. ... more   less 

Additional Information about Marbella Hotel, Convention & Spa

Address: Km. 135 Jl. Raya Karang Bolong | Desa Bandulu, Anyer 42466, Indonesia (Formerly Sol Marbella)
Region: Indonesia > Java > Banten Province > Anyer
Price Range: $77 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marbella Hotel, Convention & Spa 4*
Number of rooms: 580
Reservation Options:
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Also Known As:
Marbella Hotel, Convention And Spa
Marbella Hotel Java
Sol Melia Java
Marbella Hotel, Convention & Spa Anyer, Banten Province
Hotel Style:
#6 On the Beach Hotel in Anyer
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Questions & Answers

Questions? Get answers from Marbella Hotel, Convention & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask renovated room with pool view”
 of 5 bubbles juliasarah424, 30 Jan 2017 | Read review
“Choose newly renovated rooms.”
 of 5 bubbles pdhamija, 26 Dec 2016 | Read review
“choose a room with sea view”
 of 5 bubbles dinardi, 19 Dec 2016 | Read review
“ask the reception for the best view, swimming pool or ocean view”
 of 5 bubbles viutsukhushi, 10 Oct 2016 | Read review
“Ask renovated room near the Elevator due some of rooms are very far from the lift if you don't to walk.....”
 of 5 bubbles juliasarah424, 9 Oct 2016 | Read review
5 of 5