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04/02/2018 05/02/2018
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    Best Western Galaxy Inn

    1700 E Lebanon Rd, Dover, DE 19901-5845
    +1 855-738-6732
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    04/02/2018 05/02/2018
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    US$85
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    Traveller (22)
    Room & Suite (5)
    Hotel & Grounds (14)
    Overview
    • Excellent32%
    • Very good26%
    • Average19%
    • Poor10%
    • Terrible13%
    Travellers talk about
    “room was clean” (19 reviews)
    “nice pool” (3 reviews)
    “average hotel” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Family Rooms
    Fitness centre
    Wheelchair Access
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Galaxy Inn
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (243)
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    11 - 15 of 236 reviews

    Reviewed 22 October 2017

    We stayed here this past weekend for the marathon and were glad it was only for one night. The first room we were given smelled smoky, so we asked to change to another room. My brother's room was musty and the people next door played...More

    Thank sac2008
    Response from Cathy W, Manager at Best Western Galaxy InnResponded 24 October 2017

    I apologize for the lack of respect of the other quest. We try to satisfy all our guest to include smokers and non smokers alike. We also try to treat any room that might smell of smoke or any other odor. Sorry the smell was...More

    Reviewed 22 October 2017

    Short overnight stay. Good location. Check in and out were both quick and efficient. Rooms could use some upgrading. Usually this type of hotel is a little nicer. Wifi worked ok. Probably would not stay here again.

    Thank tdw295
    Reviewed 19 October 2017

    I’ve never been a picky person but this hotel was by far thee worst me and my family stayed in.There are bed bugs nats everywhere and flies from the room that I stayed in to the dining area which was by far the worst. Bathroom...More

    Review collected in partnership with Best Western
    Thank shekeydab
    Response from Cathy W, Manager at Best Western Galaxy InnResponded 24 October 2017

    Let me apologize for not meeting your expectations. The lack of cleanliness you experienced is unusual for our housekeeping staff that prides themselves in giving the customers the cleanest rooms available. The flies are a on going fight with the river next to us especially...More

    Reviewed 10 October 2017

    Customer service was friendly! For some reason there was no vacancy to change rooms or go somewhere else. The smell of old cigarette smoke when entering the room was awful, we brewed coffee just to help mask the smell! Wallpaper was peeling off the at...More

    Thank Carrie B
    Response from Cathy W, General Manager at Best Western Galaxy InnResponded 11 October 2017

    I deeply apologize for any inconvenience you experienced while here. I have sent maintenance to check both hot tub rooms to check the tub jets. And to clean the carpet of course. I am truly sorry and hope you will consider giving us another chance...More

    Reviewed 10 October 2017

    I expected a cozy night after almost 4 hour drive from Virginia Beach but my expectations turn into a nightmare once i entered my room.The room smells like an insect spray and the toilet bowl is stinky. I paid almost a $100 for one night...More

    Review collected in partnership with Best Western
    Thank 780joselitov
    Response from Cathy W, General Manager at Best Western Galaxy InnResponded 12 October 2017

    I'm so sorry we did not meet your expectations. We are working hard to make some changes to the hotel and we hope you will give us another chance in the future.

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$72 - US$129 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 64
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Otel, Travelocity, Priceline, Orbitz, TripOnline SA, getaroom.com and Cancelon so you can book your Best Western Galaxy Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Delaware >
    • Dover
    • Also Known As
    • Best Western Galaxy Hotel Dover ,
    • Best Western Dover ,
    • Dover Best Western
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    Traveller (22)
    Room & Suite (5)
    Hotel & Grounds (14)
    Bathroom (4)
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    Questions & Answers
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    Room Tips
    "Either sude of hotel quite and very spacouis."
    Read review
    "Not recommended to stay here, should have read the reviews before booking!"
    Read review
    "Go to the hotel across the street!"
    Read review
    "Our handicapped first floor room faced parking lot. Had to keep window drapes closed for privacy."
    Read review
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