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Sheraton Wilmington South

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Traveller (138)
Room & Suite (89)
Dining (5)
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Overview
  • Excellent52%
  • Very good27%
  • Average11%
  • Poor5%
  • Terrible5%
Travellers talk about
“junior suite”(15 reviews)
“front desk”(61 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Sheraton Wilmington South
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Wilmington South
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (377)
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All reviewsjunior suitefront deskordered room serviceclub leveloff the highwayan upgradenice lobbyvery nice hotelliving roomlight sleeperearly checkgreat roombed was very comfortablehotel staffhotel restaurantstaying at this hotelwilmington area
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71 - 75 of 373 reviews
Reviewed 24 August 2016

We stayed here August 13, 2016. Our problems started with not having any luggage carts and the desk folks making no effort to find any after our 20 minute wait. So we started carrying our own stuff up to our second floor Suite (244). But...More

1  Thank venicemonkey
Response from Eric T, Front Office Manager at Sheraton Wilmington SouthResponded 7 November 2016

Dear Guest, Thank you for sharing your comments regarding your stay. We appreciate your feedback as we continuously look to improve upon the experience of our guests. Please accept our most sincere apologies for any issues you experienced during your stay with us. I'm very...More

Reviewed 22 August 2016

My wife & I stopped over for one night as part of our anniversary celebration. While we enjoyed the room and soaking spa tub in our room, the hotel service was beyond terrible. When we made our reservation we were told that our reservation included...More

Thank JonSherman
Response from Eric T, Front Office Manager at Sheraton Wilmington SouthResponded 7 November 2016

Thank you for your feedback. Congratulations to you and your wife's Anniversary and I'm glad you chose us to spend that special day with. I'm sorry that things didn't go exactly as planned and I will address the issues you mentioned with the team. We...More

Reviewed 16 August 2016

The hotel was difficult to reach because of ongoing construction. Upon arriving at the front desk, there were two clerks, no other customers but my friend and myself. I'm a fairly patient individual, but my goodness, it took forever to get service at the front...More

Thank KEF201
Response from Eric T, Front Office Manager at Sheraton Wilmington SouthResponded 7 November 2016

Dear Kef201, Thank you for sharing the details of your stay with us. We crave feedback from our guests, and we really do appreciate you taking time to share your experiences. We pride ourselves on the training and support we provide our staff to avoid...More

Reviewed 14 August 2016

We travel to the Outer Banks every year and stay here en route. The hotel lobby has lovely ambiance and is very welcoming, with many seating locations and bar area. The suites have enough room for our family of four with plenty of room to...More

Thank gurligyrl
Response from Eric T, Front Office Manager at Sheraton Wilmington SouthResponded 7 November 2016

We are very happy to hear how much your family enjoys our hotel on your trips to the Outer banks every year! We will be looking forward to seeing you and your family next year! Thank you for choosing the Sheraton Wilmington South and taking...More

Reviewed 11 August 2016

I've been staying that the Sheraton Wilmington South for the past few months on business. Very friendly staff (Nick & Rachel are great). Good size rooms - the suites are great with big bathrooms and stand up showers in addition to a soaker tub.More

Thank Jean M
Response from William C, Front Office Manager at Sheraton Wilmington SouthResponded 13 August 2016

Thank you so much for the 5 STAR REVIEW! It looks like Nick and Rachel are famous now (that's two mentions in a row). We are so happy that you enjoy our property and even more so that you personally mentioned our staff (they are...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$119 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (138)
Room & Suite (89)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Donna D
5 February 2017|
AnswerShow all 2 answers
Response from Dustin R | Property representative |
Hi Donna D, Thank you for you inquiry. Our property has complimentary self-parking centrally located on all sides of the building. Our accessible parking in particular can be found along the front side of the main entrance... More
0
Votes
Erik W
16 June 2015|
Answer
Response from Dustin R | Property representative |
Hello Erik W, we have a hot tub in our indoor swimming area for all of our guests to enjoy. In addition, if you reserve one of our Deluxe Suites, we have hot tubs in each one of them as well. We hope to see you for any... More
0
Votes
Room Tips
"For pets-2nd floor close to stairs"
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"Find another hotel"
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"Room 652 was a good room if they fix the blinds make sure to stay on a high floor to avoid a view of the..."
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"Ask at check in. Third floor across and down from elevators was fine."
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