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Red Roof Inn & Suites Newark - University

Booking.comUS$64*
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#9 of 24 Hotels in Newark
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Red Roof Inn & Suites Newark - University
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357 Reviews from our TripAdvisor Community

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Showing 338: English reviews
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Philadelphia, PA
Reviewed 1 week ago

You get what you pay for. And this place was dirt cheap so I should have known what to expect. The front desk experience was okay, although the gent who checked me in was a little abrupt and hard to understand. I had to go back outside and up and down interior hallways of a very old building with confusing...

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Helpful?
Thank PABizTripper
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you for taking the time to leave our hotel your review. Our sincerest apologies that you did not have a positive experience as this is not what we wish our guests to experience. Sharing this with our management team to make improvements. We hope that after some time that you will come back and stay again with a much...

Allentown, Pennsylvania
Reviewed 1 week ago via mobile

I've stayed here several times over the past few years, I'm finally writing a review. They're trying to upgrade the place to compete with the hotel nextdoor, and failing miserably. Pretty LED lights outside, same 1970-80's room décor inside, NOT the 70's-80's chic, think grandma's basement. Hot water for the shower is not to be found. The hot water coming...

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Helpful?
Thank Ryan D
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you for taking the time to leave your review. Yes, we are renovating, and will continue to do so. It's an older building and takes more TLC than a brand new property. Will be sharing your concerns with our management team. We value your business and see you do come and stay frequently. Our sincere apologies that everything was...

Reviewed 2 weeks ago via mobile

We had booked the suite for the first time. When we came down to check in, we got to know dat the bookings were made for the next day instead of that day, by mistake.The staff at the reception was very helping and they managed to book a room for us. Rooms are very good and great service and in-budget...

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Helpful?
Thank Ashwini A
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you very much for leaving our hotel your review. It's good to know that we were able to help accommodate your changes. We appreciate you staying with us and look forward to seeing you again.

Central New Jersey
Reviewed 4 weeks ago

You can tell the sheets were slept in recently and not changed. They were pressed into the creases of the mattress pattern. Several black hairs on the pillow. Really disgusting. We arrived very late and were so tired from driving, we didn't have the energy to call for it to be rectified.Then, the air conditioner continuously cycled on and off...

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Helpful?
Thank Mike1900067
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you for taking the time to leave your review. A room should always be clean and ready for a guest, and if this wasn't the case, our sincerest apologies. We have a 24 hour front desk and would have been more than happy to change your room or have someone take care of it for you immediately. This is...

Reviewed 15 March 2017

I've traveled the world over, stayed in all categories of accommodation and price points and worked in the hospitality industry for years. I have never experienced worse customer service than we did at the Red Roof Inn in Newark, DE. We arrived in the evening and at the check in desk encountered a staff member named Veejay who couldn't be...

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Helpful?
Thank njnjnj
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you for taking the time to leave your review. Management is researching this. This is certainly not the review we wish to see.

Reviewed 7 March 2017

This place costs only bare minimum of money, but has breakfast, gym, which is very rare for such low-priced places, and for Red Roof Inn chain in particular. Cleaning people and waiters at breakfast are very nice. In particular, Sumathi, a woman who served breakfast on March 7, was very professional and polite. I was a bit late for breakfast...

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Helpful?
Thank Andrey S
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you for taking the time to leave us your review. We appreciate the kind words about our team. We are all very focused on the guest experience. Hope we will see you again soon.

Reviewed 6 March 2017 via mobile

This will be our home for the next few months while my husband is here working. Nice big clean rooms. The only thing missings is a table to sit at while we eat. The staff here is amazing so far they had everything ready for us even though we need a early check in.

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Helpful?
Thank Becky M
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you very much for staying with us while working in the area. We are glad you feel at home with us and look forward to having you over the next few months.

Reviewed 1 March 2017

Me and my girlfriend decided to spend 2 more nights at the Red Roof Inn, but tried out the Newark - University Location. It started off not so great, because the room we got, the TV had no sound. We contacted maintenance but after waiting about 20 minutes we just asked our rooms to be changed, which they had no...

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Helpful?
Thank Ryan A
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you for taking the time to leave our hotel your review. We are pleased you chose us and that we were able to resolve your issue quickly and you enjoyed the rest of your stay. Please do come back and stay with us again.

Newark, New Jersey
Reviewed 28 February 2017

This motel is one of the best motels I have stayed in for a while. 3 days of great customer service, friendly management, clean linens, room cleaning service and breakfast with fresh fruit. Wifi was fast and tv channel selection was a cut above other motels in the area. My room was clean and pleasant. Very spacious and quiet. Had...

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Helpful?
Thank dasunlib
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you very much for your review. We truly appreciate you choosing our hotel and glad to know you enjoyed very much. Hope to see you again!

Newark, Delaware
Reviewed 24 February 2017

Very dirty Customer service is horrible and very rude Nothing good to say about this place at all other then don't stay there !! Horrible horrible horrible Dirty dirty dirty Never again !!!!!!!!!!!!!!

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Helpful?
1Thank rtrotta1974
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you for your review. Management is informed and will be looking into this.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Red Roof Inn & Suites Newark - University welcomes you to our pet friendly, family friendly hotel. We are located off of I-95 which offers easy access to shopping, dining and entertainment, as well as quick access to the university of Delaware. We are close to many corporate areas, state parks, and the Wilmington Riverfront. Scenic Lancaster, PA is just minutes away! This Red Roof Inn offers free WiFi, business center and guest marketplace. One well-behaved family pet per room is welcome. Check-in age is 21 years or older. ... more   less 

Additional Information about Red Roof Inn & Suites Newark - University

Address: 1119 S College Ave, I-95 & SR 896, Newark, DE 19713-2307 (Formerly Howard Johnson Inn University Newark)
Region: United States > Delaware > Newark
Price Range: $95 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn & Suites Newark - University 2*
Number of rooms: 134
Reservation Options:
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Also Known As:
Howard Johnson Inn And Suites And Conference Center
Howard Johnson Inn & Hotel Newark
Howard Johnson Hotel Newark
Howard Johnson Newark
Newark Howard Johnson
Hotel Style:
#1 Best Value Hotel in Newark
#7 Business Hotel in Newark
#9 Family Hotel in Newark
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Newark - University staff and other travellers.
6 questions
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Nashville, Tennessee
over a year ago
West Hartford, Connecticut
over a year ago

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Questions? Get answers from Red Roof Inn & Suites Newark - University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”
njnjnj, 14 Mar 2017 | Read review
“Excellent Location, Clean Room, Friendly”
  • Exactly what room looked like
ryanaO3114PN, 1 Mar 2017 | Read review
“I found my balcony room to be quite nice.”
dasunlib, 27 Feb 2017 | Read review
“None all horrible”
rtrotta1974, 23 Feb 2017 | Read review
“All the rooms have the same view. Parking is adequate with parking in the back for larger vehicles,”
oconnellroc, 4 Dec 2016 | Read review
5 of 5
Booking.com
US$64* /night
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TripAdvisorUS$64
Expedia.comUS$64
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Prices are for 1 room, 2 adults
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