Villa Carolina Resort
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About
See why so many travellers make Villa Carolina Resort their resort of choice when visiting Castelletto d'Orba. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you.
The rooms offer air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Villa Carolina Resort features room service, a coffee shop, and baggage storage. In addition, as a valued Villa Carolina Resort guest, you can enjoy an outdoor pool and a lounge that are available on-site.
While staying in Castelletto d'Orba, you can check out a popular Mediterranean restaurant like La Pepita di Samarcanda, which is serving up some great dishes.
We’re sure you’ll enjoy your stay at Villa Carolina Resort as you experience all of the things Castelletto d'Orba has to offer.
Location
Reviews
- 47
- 21
- 5
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- English
Family room for 4 great comfort with super terrace. The pool is very close, it is not true what is 1km!! This is golf. The Inn pool is at the end of the parking lot on the right.
Restaurant for the evening semi gastro a little expensive; attention 5euro cover per person
We were given electronic room key which would also open the gate to the property because it's locked after 9PM.
After dinner we arrived back at the property just after 9PM and indeed gate was locked.
But card did not work! We tried everything.
Rang the bell: no answer. Called the phone number (listed on the website and room key): nobody answers.
We could not get in! Husband climbed the wall to walk to lobby (very long driveway) and everything was closed, nobody present. Unbelievable!!!
After 45 minutes outside the gate, luckily other guests pulled up and opened the gate.
Next morning (Monday) I went to lobby tell about our experience and wanting to speak to manager. Again very nice lady at front desk was very apologetic.
Turns out property is always abandoned by personnel on Sunday evening, including phone! Guest are left to fend for them selves.
Manager was unavailable on Mondays but my email (written while outside the gate, pleading for help) was forwarded to him by front desk. I told her I expected to hear from the manager.
It is now Wednesday and, 2 emails later, I have heard nothing back. No apologies, nothing!
This is no budget hotel and the fact guests are left abandoned every Sunday evening is irresponsible and ridiculous. For nobody to follow-up on this is unexceptable.
Will NEVER come back!
For instance the morning breakfast service was great. Because there is a egg menu that you can order from( omlett/bacon with eggs etc.) Also try the lemon cake ( Angel food cake). The morning waitress was very professional and arranged everything we
wanted. For instance they didn’t have boiled eggs on the menu, but when you ask they make, and also cappuccino is made very well! Super!
The bedrooms are new and have air conditioning, that cools the room really fast ( we had a very hot summer day there).
We don’t play golf therefore I cannot comment about the fields. But the surrounding was beautiful and the view from the rooms was nice.
Beautiful houses and cute streets.
Breakfast was great in the restaurant with a beautiful view to the golf course. Our stay was too short but we really would love to come back.
It is also Close to the Serravalle outlet, if you enjoy shopping.
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