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DoubleTree by Hilton Hotel Wilmington

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DoubleTree by Hilton Hotel Wilmington
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571 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Wilmington
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Showing 553: English reviews
Philadelphia, Pennsylvania
Reviewed 2 weeks ago

I wasn't overly impressed with this hotel. The room seemed recently updated to have a modern feel, but the room was on the small side and the bathroom felt very small. There were just a couple little things that bothered me in the room. The heater was noisy and woke us up most of the night. The shower curtain didn't...

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Helpful?
Thank smithfamily746
DTGeneralManager4727, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for the review of the hotel. If you have a moment, please message me off line so I can get the specifics of your stay. I want to make sure we send someone up to that room and get the issues corrected. We appreciate you binging this to our attention and we will make sure if you choose...

Clementon, New Jersey
Reviewed 2 weeks ago

Harry's Savoy grill is one of my wife's favorite restaurants and we've been invited to Holiday dinners there several times. This Double Tree is close by so we stay here after dinner because we live 40 minutes away. We also like to shop the following day. Total wine and more which is nearby is our favorite wine, beer and spirits...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Walt D
DTGeneralManager4727, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for the review of the hotel! We love Harry's too! The next time you are in town, why don't you give our restaurant a try! Our chef makes some fantastic dinner specials and we just won an award for the areas best soup! We look forward to your next stay! Warm Regards, Eric Chapman Director of Sales

Reviewed 2 weeks ago via mobile

I have stayed at many hotels throughout my life but this one exceeded all my expectations. From the front desk to the housekeeping staff to the GM, the service was outstanding. They were always smiling and so eager to assist in any way possible. It is clean and conveniently located near many restaurants and shopping areas. If you are traveling...

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Helpful?
Thank Kaley C
Scranton, Pennsylvania
Reviewed 2 weeks ago via mobile

I stayed at this hotel last month and I loved everything about it. It was very easy to get to and in a good area. It was close to a lot of shopping and restaurants! I stayed in a large suite they had with all my friends, it was perfect! I would only stay at this hotel when visiting the...

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Helpful?
Thank Abbey M
DTGeneralManager4727, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Abbey- Thank you so much for your review of the hotel! Isn't Longwood great! If you are in the area again, make sure you try Winterthur Gardens as well as the Nemours Mansion. Both are within driving distance and you will absolutely love them! Thanks again and will keep a cookie warm for you! Regards, Eric Chapman Director of Sales.

West Hartford, Connecticut
Reviewed 2 weeks ago

Loved the DoubleTree Hotel!!! When we walked in the first thing we saw was a sign that stated, "If you're not satisfied with your stay, let us know and we'll MAKE IT RIGHT" How I wish other hotels lived by the same mantra. Stayed at the Rochester Airport Marriott 2 weeks ago and got robbed b/c of a faulty door...

Review collected in partnership with DoubleTree by Hilton
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Thank Leslie369
Manhattan Beach, California
Reviewed 2 weeks ago

It was a wonderful experience to stay at this hotel. The staff was unbelievably courteous and friendly and went out of their way to make sure my family and I had everything I needed for my stay. The cleanliness and attention to detail was vastly improved from a previous stay a year ago. I cannot stress how nice the management...

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Helpful?
Thank devilsports
DTGeneralManager4727, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you so much for the kind review of the hotel! Our staff takes enormous pride in providing a high level of customer service and a clean product! It make our guest feel like they are a part of our family. We hope you and your family can come back again soon! I will keep a cookie warm for you!...

Kingsley, Pennsylvania
Reviewed 2 weeks ago

I typically rotate my stays among hotels while in the Wilmington area on business or pass thru travel, but that will happen no longer. The DoubleTree on the Concord Pike in Wilmington got it right on my most recent stay - perfectly right.The staff was refreshingly courteous and friendly. The room was the perfect size and white-glove clean. The new...

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Helpful?
Thank RN13PA
DTGeneralManager4727, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for the great review of our hotel! WOW- the perfect stay! I do not think we have seen a guest use those words before! When you have a staff that truly cares about its guests, it translates into a wonderful customer experience! Thank you and we hope to see you again soon! Eric Chapman Director of Sales

New York City, New York
Reviewed 3 weeks ago

Good hotel to stay on budget. The people are excellent! Like every DoubleTree by Hilton, the cookies are great :) Unfortunately, the people are overworked and the staff. The facilities are quite old and could do with a refresh. Do not recommend staying here if you're going to be jet lagged. The rooms are dimly lit making it hard to...

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Helpful?
Thank JAnderton
DTGeneralManager4727, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for your review of the hotel. We appreciate the comments and are working hard on making improvements to the facility. We are currently replacing the wall vinyl in the bathrooms as well as many other great projects. I hope you have the opportunity to stay with us again soon! Eric Chapman Director of Sales

Macclesfield, United Kingdom
Reviewed 4 weeks ago

Hotel as always provided a reliable base for my business trip to Wilmington. The room was of a good size, and the location was perfect for getting to work. The breakfast just needed to have pancakes added as a standard daily item, and the hotel needs to address the somewhat antiquated room air conditioning, which can be intrusively loud.

Review collected in partnership with DoubleTree by Hilton
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Thank Philip1962
DTGeneralManager4727, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you Philip for the review of the hotel! I will let the chef know how much you like our pancakes! They are almost as good as our warm chocolate chip cookie! We look forward to your return to the Wilmington area! Regards, Eric Chapman Director of Sales

Boston, Massachusetts
Reviewed 4 weeks ago

The staff is great! Super friendly and willing to go the extra mile for customers. I used the hotel shuttle everyday during the week to go to the office and out to dinner or the mall. The room itself was pretty good. It was clean and had all the standard amenities. The restaurant was very convenient and nice for a...

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Helpful?
Thank Ashleen C
DTGeneralManager4727, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you Ashleen for the review of the hotel and the kind words about our staff! Any hotel can provide a room, but its the staff that make our guests feel like they are part of our family! We hope you can come and stay with us again soon! Regards, Eric Chapman Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Wilmington is centrally located near the Concord Mall and Interstate 95 in Brandywine Valley. Complimentary shuttle service is available to shops and restaurants within 3 miles of the property. Philadelphia International Airport is less than 17 miles away. Other features include complimentary WiFi, onsite dining, indoor heated pool, fitness center and our signature warm, delicious chocolate chip cookies. Event and meeting space for up to 300 guests can be accommodated at DoubleTree Wilmington. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Wilmington

Address: 4727 Concord Pike, Wilmington, DE 19803
Region: United States > Delaware > Wilmington
Price Range: $166 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Wilmington 3.5*
Number of rooms: 244
Reservation Options:
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Hotel Style:
#2 Business Hotel in Wilmington
#3 Family Hotel in Wilmington
#6 Romantic Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Wilmington staff and other travellers.
8 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Wilmington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floors are always quiet. This was no exception.”
 of 5 bubbles 961ronr, 23 Dec 2016 | Read review
“Top floor rooms have a good view and are quieter”
 of 5 bubbles Caroline067, 29 Nov 2016 | Read review
“Rooms in the back do not facing the 202.”
 of 5 bubbles 140julianf, 28 Oct 2016 | Read review
“We stayed on the sixth floor! It was great! No noise from the outside or inside!”
 of 5 bubbles desw204, 16 Oct 2016 | Read review
“We stayed on the top floor facing the Brandywine Valley!”
 of 5 bubbles TravelwFlair, 19 Sep 2016 | Read review
5 of 5