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Sheraton Suites Wilmington Downtown Hotel

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Sheraton Suites Wilmington Downtown Hotel
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447 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Wilmington, Delaware
Reviewed 3 days ago NEW

I enjoyed every aspect of this hotel. From the staff to the room. Everything was enjoyable. I only stayed one night, so I did not utilize all that the hotel offers, beyond eating at the attached restaurant. There is convenient parking in a garage below the hotel. Room 1420 was clean, comfortable and affordable. I will stay here again.

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Helpful?
Thank Don S
Davie, Florida
Reviewed 3 weeks ago

My wife & I stayed here, she was in Wilmington for her work. Very nice rooms. Enjoyed our stay here. It was odd that even though breakfast was to be included, they only gave us one breakfast coupon when it said you needed one per guest. But I just bought a pastry for each morning and had that with the...

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Helpful?
Thank QGJohn
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

QGJohn, Our team is happy to hear that you enjoyed your stay at our hotel. I apologize that you had challenges with breakfast coupons. We hope that this will not deter you from staying with our hotel in the future. Best, Jerry Rice General Manager

Vero Beach, Florida
Reviewed 4 weeks ago

Located downtown, but not far from our reunion venue. Room was nice, but needs some perking up. Bed was comfortable. Bathroom updated and clean. Carpeting and living furniture could have been fresher. Staff was wonderful. However, two in-room coffee machines did not work. Complimentary coffee provided by dining room.

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Helpful?
Thank Ellis J
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Ellis, Thanks for your candid review of our hotel. I noted your comments about the carpet, furniture and coffee maker in your room. Thank you for recognizing our team members and their professionalism. They are the STARS of our building. Jerry Rice General Manager

Reviewed 22 October 2016 via mobile

The hotel is located in the city. Easy to get to from I95. We arrived very late at night but I had called ahead and was told there would be no problem. I had requested a high floor and adjoining rooms which were also taken care of very courteously by the concierge. He was very pleasant and helpful. The suites...

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Helpful?
Thank 730francesab
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Good Day, Thanks for your review of our hotel. We are elated that you would recommend our hotel. Our staff stands ready to welcome back on a future trip to Wilmington, Delaware. Jerry Rice General Manager

Baltimore, Maryland
Reviewed 7 October 2016 via mobile

My wife and I recently stayed at the Sheraton for a wedding in Wilmington. I was blown away when walked into our room. When you walk in, it's like wow. This is one of the largest hotel rooms we have every stayed in. We were not in our room that long. Before the wedding we met at the hotel bar,...

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Helpful?
Thank BigE2319
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

BigE2319, On behalf of our entire hotel team, THANK YOU for your kind review. One of the things that most people don't know is that our hotel is 100% suites. So, every one of our suites is 50% larger than the standard hotel room. We hope that we'll see you again in future, if your travel plans bring you to...

Mineola, New York
Reviewed 1 October 2016 via mobile

Maybe it's because I've never stayed at a Sheraton before, but the rooms at this hotel are fairly large. Amenities include 2 TVs, which I think have Chromecast attached to it. The hotel structure itself seems quite old with the elevators looking like they've been around for a couple of decades. The gym is also fairly small and every time...

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Helpful?
Thank Gladwin G
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Gladwin, Thanks for your candid and thorough review of our hotel. We appreciate your positive comments regarding our suite sizes. I have noted all of your comments and immediately sent our Maintenance Tech on duty up to Suite 820 to check the sink. The scent in our lobby is our Sheraton Signature Fragrance. Each of our Starwood Brands has a...

Washington DC, District of Columbia
Reviewed 19 September 2016

This is really a nice large hotel, But don't have breakfast there, The cook needs some more lessons. Even his Mommy would not serve him food like this. The eggs were not the real deal. I was in the navy for 26 years and we ate well on the ship or the cook had to get off at the next...

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Helpful?
Thank CDT22
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

CDT22, Thanks for your candid review of our hotel. I am sorry that you did not find our breakfast to your satisfaction. Please know that I will personally be working with our culinary team on our eggs. We are glad that you enjoyed your suite, however, know that we take your comments seriously, and will be working on the eggs...

Minneapolis, Minnesota
Reviewed 31 August 2016

The rooms are large, comfortable and generally well appointed (although showing their age). When checking-in the hotel staff was very friendly and helpful. Unfortunately the first room they gave me was already occupied (when I went in I noticed a book on the bed-stand and clothes in the closet, but fortunately I didn't startle/scare anyone). The staff was very quick...

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Helpful?
Thank FF710
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

FF710, Thanks for your kind review of our hotel. We apologize again for the mix up with your initial room, and hope to see you again on a future trip to Wilmington. Jerry Rice General Manager

Baltimore
Reviewed 10 August 2016

This was a quick little staycation visiting a friend. With that said I wasn't exactly there long enough to really go into detail but the room was nice the furniture was a little date and I'm pretty sure that the ottoman to one of the chairs was a mismatch. The ottoman was leather while the chair was fabric. I was...

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Helpful?
Thank chanelg4
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Changel, Thanks for staying at our hotel and writing a review. We are all glad that you were satisfied with your stay overall. I did want to make sure that I let you know that the leather ottoman and chair were designed that way, but I will let anyone who asks what our guests think about the pair! We all...

Reviewed 5 August 2016 via mobile

Nice staff and large, reasonably comfortable room. However, everything about the place seemed...tired. Worn finishes, small tv, and stained carpet detracted from an otherwise great experience. The staff was nice. Room service was good, but pricey.

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Helpful?
Thank Kristin S
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Kristin, Thanks for your review of our hotel. I am glad that your overall impression of our building was positive. Please know that we hear your comments with regard to décor. Thanks, Jerry Rice General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites Wilmington is in Brandywine Valley by Rodney Square, Grand Opera House, museums, and many corporate headquarters. Our all-suites hotel has 7 meeting rooms which hold up to 300 guests. ... more   less 

Additional Information about Sheraton Suites Wilmington Downtown Hotel

Address: 422 Delaware Avenue, Wilmington, DE 19801
Region: United States > Delaware > Wilmington
Price Range: $159 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Wilmington Downtown Hotel 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Sheraton Suites Wilmington Hotel Wilmington
Sheraton Hotel Wilmington
Sheraton Wilmington
Wilmington Sheraton
Hotel Style:
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Wilmington Downtown Hotel staff and other travellers.
3 questions
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Sioux Falls, South Dakota, United States
4 months ago
over a year ago
new york

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Questions? Get answers from Sheraton Suites Wilmington Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1420 was comfortable and spacious. A nice view of downtown Wilmington.”
 of 5 bubbles dons343, 4 Dec 2016 | Read review
“Not looking for views. Wanted a quiet, convenient location. Could have had higher room, but we only needed to sleep there and it was quiet.”
 of 5 bubbles 376ellisj, 3 Nov 2016 | Read review
“Rooms on the upper floors are quiet, the AC does work.”
 of 5 bubbles CDT22, 18 Sep 2016 | Read review
“Suite is recommended.”
 of 5 bubbles chanelg4, 10 Aug 2016 | Read review
“Get a suite it's worth it especially on the upper floors”
 of 5 bubbles happyhappy878, 12 Jun 2016 | Read review
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