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Sheraton Suites Wilmington Downtown Hotel

496 reviews
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Traveller (137)
Room & Suite (72)
Dining (12)
Overview
  • Excellent27%
  • Very good38%
  • Average20%
  • Poor8%
  • Terrible7%
Travellers talk about
“club level”(14 reviews)
“hotel restaurant”(17 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Suites Wilmington Downtown Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (496)Write a Review
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All reviewsclub levelunderground garagehotel restaurantbed was very comfortableliving areagreat ratethis past weekendgreat roomsper daycoffee makerfront desk staffcheck in was easyguest roomsfitness centervery nice hotelhotel staffbusiness hotel
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181 - 185 of 487 reviews
Reviewed 22 October 2014

great service and I loved the $16 breakfast buffet that came with my room.. The breakfast buffet had a wide spread including freshly made omelettes and waffles. Service was great as well . It had continental options tooMore

Thank Divya L
Response from EJolikko, General Manager at Sheraton Suites Wilmington Downtown HotelResponded 22 October 2014

Thank you for you very nice comments regarding your service and restaurant experience during your recent stay. The staff appreciates the recognition. The Chef also thanks you for the comments about the buffet; it definitely does offer a lot of options. Thank you again and...More

Reviewed 19 October 2014

Checked in late with a large party and unfortunately there was only 1 person at the desk. Took a long time to get in. Once we did we all went up to our enormous rooms! After seeing the city view from the enormous windows it...More

1  Thank Roadtripper20088
Response from EJolikko, General Manager at Sheraton Suites Wilmington Downtown HotelResponded 22 October 2014

Thank you Roadtripper20088 for the nice review. I do apologize for the delay in checking in but I am glad that ultimately you and your family had an enjoyable stay with us. I am pleased that you were able to experience great service in the...More

Reviewed 14 October 2014

My first stay at a Sheraton in 20 years because there was a group rate for event I was attending in Wilmington. The price was right, but this place is not as nice as a Marriott, Marriott courtyard, or Spring Hill Suites. The staff was...More

1  Thank Roger P
Response from EJolikko, General Manager at Sheraton Suites Wilmington Downtown HotelResponded 15 October 2014

Thank you for your comments regarding your recent stay. I am glad to read that you found the staff friendly. The internet is set up that each guest room can sign up a maximum of three devices per day, which is priced as complementary for...More

Reviewed 28 September 2014

This downtown Wilmington hotel is priced right, spotless, convenient to area business, and a short distance from Philadelphia airport. I used Delaware Express for my airport transportation to the hotel (about half an hour ride). The rooms at this hotel are large and include a...More

Thank Janet V
Response from EJolikko, General Manager at Sheraton Suites Wilmington Downtown HotelResponded 28 September 2014

Thank you Janet V for your detailed feedback regarding your stay and your stay experience. The staff and I truly appreciate it. In addition, I want to thank you for recognizing the staff. I would agree with you that they are friendly and accommodating. Thank...More

Reviewed 26 September 2014

Suite was adequate sized and very clean. Breakfast was good and plentiful. Overall had an excellent stay but what stood out was the assistance from LaAsia Custis at the front desk. She was pleasant and professional and I would add dedicated. I had a document...More

Thank VCarv
Response from EJolikko, General Manager at Sheraton Suites Wilmington Downtown HotelResponded 28 September 2014

Thank you for the very nice comments regarding your stay and LaAsia. The staff definitely strives to meet/exceed all guest expectations and I am glad that LaAsia was able to show you that type of service during your stay. Thank you again and we look...More

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1353637383998
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$102 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (137)
Room & Suite (72)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Ana K
27 June 2017|
AnswerShow all 3 answers
Response from JAnderton | Reviewed this property |
I do this all the time. If you're a regular, they'll recognize your name on the packages and store it. If it's your first time, they'll do it anyway but it's always best to call ahead and let them know. That way, they can... More
0
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Colleen K
23 May 2017|
AnswerShow all 4 answers
Response from Lee S | Property representative |
Yes we allow dogs under 40 pounds. All you have to do is sign a waiver when you check-in to allow your dog in the guest room.
0
Votes
Victor W
30 March 2017|
AnswerShow all 3 answers
Response from TravelWriterDB | Reviewed this property |
223 suites
0
Votes
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12
Room Tips
"Haven't had a bad one yet"
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"Get non connecting rooms.... doors are not soundproof."
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"Ask for a quiet room."
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"Find a different hotel"
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