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The St. Regis Bal Harbour Resort

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The St. Regis Bal Harbour Resort
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1,314 Reviews from our TripAdvisor Community

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Showing 1,135: English reviews
London, United Kingdom
Reviewed 1 week ago

Recently stayed in this hotel for a few nights after spending the week in South Beach. Was a wonderful respite and relaxed environment. The property is standard luxury, what you'd expect from a St. Regis. What set it apart was the wonderful service at the tranquility pool (where we spent most of our time). Wilbert made the experience truly exceptional...

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Helpful?
Thank londonrobynn
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear londonrobynn, Thank you for sharing your recent experience in our resort. We are glad you enjoyed our services, particularly the personable attention Wilbert provided to you. I will make sure to share your kind comments with Wilbert and the rest of his team members. We hope to welcome you back again soon! Sincerely, Oliver Key General Manager

Oklahoma City, Oklahoma
Reviewed 1 week ago via mobile

The rooms were beautiful and the bed was amazing along with the pool and beach. Unfortunately the refrigerator in our room made this horrible clanking sound every two hours. It took three requests to get it fixed so our first three nights of sleep were horrible. The only time we ate on property (at the pool bar) service was nonexistent....

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Helpful?
Thank Carrie S
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Carrie, Thank you for sharing feedback of your recent stay with us. I'm sorry to read you experienced service issues in both the room and at the pool bar, and I will address both of these issues with the team. Our goal is to exceed expectations of all of our guests, and I'm sorry we fell short. I do...

Atlanta, Georgia
Reviewed 1 week ago

My husband and I had a fabulous stay at the St. Regis in late January. It truly is a 5 star property. The location near high end restaurants and shopping is great; the beach is fantastic as well. But the resort itself - including the people, the amenities and the large and beautiful rooms - are the best part. This...

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Helpful?
Thank marencave
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear marencave, It was truly a pleasure having you and your husband as our guests and we thank you for taking time to share the details of your stay with us. At The St. Regis Bal Harbour, we pride ourselves on providing five-star personalized service, and I am delighted to learn that this was your experience. Please know that I...

Sterling, Virginia
Reviewed 2 weeks ago via mobile

This St. Regis property is another amazing place to enjoy the finer things in life. Views of the ocean, the service and the room itself were absolutely wonderful. The restaurants and bar were way overpriced as normal, but if you're staying at a St. Regis, you expect that. Our room was amazing! Marble floors, a curved sofa, huge bathroom, closet...

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Helpful?
1Thank marc514
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear marc514, We thank you for your kind comments about the services and hotel amenities we offer in our resort. We are happy to hear that you enjoyed your room space as well as our fantastic ocean views. We look forward to welcoming you back as our guest in the near future! Sincerely, Oliver Key General Manager

Cincinnati, Ohio
Reviewed 2 weeks ago

Our 6 day trip to this resort was exceptional! The service ( Wilbert at pool, Ion and Salih in dining, Rafael at Concierge desk: all were examples of passion, professionalism, and grace. Our room was gorgeous and very roomy. Please give this resort a chance if you want to be pampered and impressed.

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Helpful?
1Thank JpetDDS
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear JpeDDS, Thank you for sharing your recent experience in our resort. I am delighted to know that our staff members and their outstanding services have exceeded your expectations! We thank you for you kind words and recommendations to others in the TripAdvisor community! We hope to have another opportunity to serve you again. Sincerely, Oliver Key General Manager

Bal Harbour, Florida
Reviewed 2 weeks ago via mobile

There is someone named Wilbert who works at the adult pool that is the most caring and helpful person on the entire property. He is such an asset to the property and made our stay awesome.No matter what you need he will take care of your needs, always doing it with a smile on his face just wanting to make...

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Helpful?
Thank rkozin
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear rkozin, Thank you for taking the time to share your kind review about our pool & beach attendant Wilbert; he truly is a star! I will be sure to share your kind regards with him and the entire hotel staff! Sincerely, Oliver Key General Manager

Deerfield, Illinois
Reviewed 3 weeks ago via mobile

Room was outstanding. Personnel couldn't have been nicer. After we booked 2 nites, we received an email asking if we were celebrating an event. We responded that it was our 50th wedding anniversary. The concierge who initiated the email responded that they were glad we chose the St. Regis to celebrate our 50th. I would have expected a bowl of...

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Helpful?
Thank Harvey H
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Harvey H, We want to thank you for sharing the details of your recent visit in our resort. It is a true pleasure to know that you celebrated such a remarkable occasion at The St. Regis Bal Harbour, but we would also like to apologize for missing out on a few yet important details during your stay. We hope...

Miami, Florida, United States
Reviewed 3 weeks ago via mobile

One of the nicer hotels in Miami. The have a couple really cool bars, the food at the restaurant was great and the room was great as well. I had a beach view, the room was modern, spacious and had nice amenities. The staff all over hotel were very kind and helpful and the location is convenient to Aventura and...

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Helpful?
Thank Craig B
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Craig B, Thank you for sharing your feedback about your recent experience in our resort! We are delighted to know that you enjoyed our hotel venues, services, and beautiful ocean views. We will share your kind words with the whole staff, and we hope to welcome you back again soon. Sincerely, Oliver Key General Manager

Sao Paulo, SP
Reviewed 3 weeks ago

Had very high expectations for this property, which unfortunately weren't met. On the plus side it is beautiful and the staff is exceptionally well trained. From check in to valet service, and dinner at Atlantikos. The rooms are very spacious, modern and comfortable. The food is really good. We had two main issues that made me rate it average -...

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Helpful?
2Thank Rodrigo M
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Rodrigo M, Thank you for sharing your honest feedback with us and the TripAdvisor community. I'm concerned that you experienced challenges during your stay with both the wait for breakfast and service from our housekeeping teams. I will be sure to address these concerns with my team and apologize that we did not exceed your expectations during your stay....

Minneapolis, Minnesota
Reviewed 4 weeks ago

This was the most beautiful hotel my fiance and I have ever stayed at! We traveled for 3 weeks on a road trip from Minnesota to Key West, FL for our Annual Vacation and spent 3 nights at St Regis Bal Harbour. We used suite night awards for our suite as we were pleasantly surprised with the type of service...

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Helpful?
Thank Galie J
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Gallie J, Thank you for taking the time to share this kind review about your last visit in our resort. It pleases us very much to know that you and your fiancé had to the opportunity to stay with us and relax after a long road trip. We would be delighted to have you stay with us for your...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Atlantico
Atlantico
Cuisines: American, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience an exclusive enclave in Bal Harbour with luxury oceanfront accommodations, quiet unwavering taste, anticipatory service and seductive amenities. ... more   less 

Additional Information about The St. Regis Bal Harbour Resort

Address: 9703 Collins Avenue, Bal Harbour, FL 33154
Region: United States > Florida > Bal Harbour
Price Range: $882 - $2,566 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Bal Harbour Resort 5*
Number of rooms: 243
Reservation Options:
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Also Known As:
The St. Regis Bal Harbour Hotel Bal Harbour
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Bal Harbour Resort staff and other travellers.
23 questions
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Questions? Get answers from The St. Regis Bal Harbour Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every Room has is ocean front per the architectural design- quite lovely”
 of 5 bubbles 984reneed, 18 Feb 2017 | Read review
“Room & Butler are an experience especially breakfast on your patio in the morning watching the ocean and sun rise over the Atlantic Ocean”
 of 5 bubbles brucew355, 17 Feb 2017 | Read review
“the higher your room, the better the view. the closer to the center, the more sun you get on your deck.”
 of 5 bubbles lisad118, 13 Feb 2017 | Read review
“Ocean facing luxe room is fabulous!”
 of 5 bubbles JpetDDS, 1 Feb 2017 | Read review
“All rooms have view to the Ocean so no particular tips”
 of 5 bubbles 29rodrigom, 23 Jan 2017 | Read review
5 of 5