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The St. Regis Bal Harbour Resort

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The St. Regis Bal Harbour Resort
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1,361 Reviews from our TripAdvisor Community

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Showing 1,176: English reviews
Boston, Massachusetts
Reviewed 16 April 2016 via mobile

Our family of four stayed at St. Regis for three nights. The hotel, room, and grounds are beautiful and well maintained. I subtracted one star due to the following: Our kid got some serious scratches at the pool on his face and shoulder. My husband tried to get some first aid inside the hotel. The hotel staff said they only...

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Helpful?
4Thank AnnaWest24
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Oksana W, It is an absolute disappointment to learn the details of your stay with us and it is definitely not representative of St. Regis Service standards. I am deeply sorry for your experience, we take the feedback very seriously and I will make sure to address the mentioned issues to the correct teams so the proper actions are...

Miami Beach, Florida
Reviewed 16 April 2016

It's was a truly beautiful experience to visit your place for my dear friend birthday's occasion on April 8. at the J & G grill. The place is gorgeous, the service was excellent but the magic touch was the performance of the musician Mr. Ruben; he delighted us with all the nice songs that we requested to him. After that...

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Helpful?
Thank gladysart
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear gladysart, Thank you very much for talking the time to share your review with the TripAdvisor community! It was such a pleasure to host your and your friend's Birthday dinner celebration. Please visit us again any times soon for an energetic breakfast or a relaxing dinner at the J&G Grill. Sincerely, Shadi Omeish

Reviewed 11 April 2016 via mobile

The service was incredible! They treated me like royalty! The breakfast buffet was good. The view was incredible. My one and only complaint was the girls who decided to go topless on the beach. I didn't know it was acceptable at such a nice resort. There were kids running around. The rest of the stay was FANTASTIC!

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Helpful?
Thank Gloria R
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Gloria R, Thank you very much for taking the time to review your recent stay with us! It is a pleasure to learn about your fantastic stay at the St. Regis Bal Harbour, and at the same time we are sorry for your less fantastic experience at the beach. Despite that fact we hope it would not stop you...

Chicago, Illinois
Reviewed 11 April 2016

This hotel is beautiful, from the elegant, mirrored lobby, to the lavish guestrooms, to the beautiful, spacious balconies and immaculate grounds. No corners are cut and everything is taken care of. Did not ever want to leave. Every single employee we came in contact with was pleasant, friendly, helpful and courteous. Check-in was a breeze. The rooms are gorgeous and...

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Helpful?
Thank mlee1015
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear mlee1015, Thank you very much for a kind review on your recent visit! It is an absolute pleasure to learn you had a perfect stay with us and enjoyed every minute of it. We will be excited to have another chance to welcome you back to the Best Address! Sincerely, Shadi Omeish

Boston, Massachusetts
Reviewed 11 April 2016

We stayed here for 3 nights on vacation in April using Starpoints. I'll start with the very good: 1. Rooms are very spacious and gorgeously decorated. Huge closets and bathrooms. No detail left out. All have large balconies and ours had a great view of the ocean. One of the better hotel rooms I have stayed at anywhere. 2. The...

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Helpful?
Thank njgalinbos
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear njgalinbos, Thank you very much for sharing such a detailed review of your recent stay at the St. Regis Bal Harbour! We are deeply sorry that the experience you had was not a representative of the St. Regis service levels we pride ourselves on. We appreciate all the feedback we received, and I will be sure to address all...

Yorba Linda, California
Reviewed 10 April 2016

We were excited to come for the first time to this beautiful property. Upon arrival, we were greeted by the porter who also escorted us to the check in desk. He was cheerful and very welcoming. We had traveled from California so that meant we were up at 5am and it was now 4pm and we couldn't wait to get...

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Helpful?
1Thank Jeanne P
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear tallihoo, Allow me to start by thanking you for being a loyal SPG Platinum member and for sharing such a detailed review! It is an absolute regret to learn about your check in experience at the St. Regis Bal Harbour, it is definitely not a St. Regis service standard. Moreover I am very sorry that you had to change...

Boca Raton, Florida
Reviewed 8 April 2016 via mobile

If you are looking for a romantic relaxing getaway with your significant other, this is the place to go. The rooms are great, the food is delicious, and the service is exceptional. At night they have live music in the bar. If you want to go shopping, the bal harbour shops are directly across the street. One of the best...

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Helpful?
1Thank Ricky V
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Ricky V, Thank you for sharing your recent experience with us! We were glad to have you for a romantic getaway and we are pleased to learn it was a perfect one. Please visit us again any time soon! Sincerely, Shadi Omeish

Chicago, Illinois
Reviewed 8 April 2016

The St Regis Bal Harbour is among the very best properties I have stayed at in the 1000+ nights I have spent in hotels all over the world. From the architecture, to the style, to the furnishings, it is world class throughout and reflects a style and elegance that is even beyond what I have experienced at other St Regis/Ritz/Four...

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Helpful?
Thank D542
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear D542, Thank you very much for sharing your experience with the TripAdvisor community! We were delighted to have you and your family as our guests! We are glad you had a fantastic stay and enjoyed all the hotel facilities and the bespoke service that we pride ourselves on. We look forward to welcoming you back to the resort any...

Chicago, Illinois
Reviewed 3 April 2016 via mobile

Could not ask for better service at the pool and beach. Rodrigo, Jose and Robert are incredibly accommodating and run a great team of people that clearly subscribe to their beliefs in providing the highest level of service possible. Most notably, Christiano, John, Stephanie and Kurt are awesome. They go out of their way to accommodate every need. They run...

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1Thank Ira L
Reviewed 1 April 2016

The Hotel is currently under construction! They are adding a new restaurant on the lower level which results in daily construction noise in the spa and pool area. On the South side of the hotel the neighboring building is also under construction making the ocean view balconies and southern pools unusable from 9-5 pm on week days. It's a beautiful...

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Helpful?
1Thank Brian S
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Brian S, Thank you for sharing your review with the TripAdvisor community! We are truly sorry for the noise experience! We do everything we can to control and minimize the noise level that is produced by the new restaurant opening work. The construction noise of the bulging next to our hotel is something that we unfortunately do not have...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Atlantico
Atlantico
Cuisines: American, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience an exclusive enclave in Bal Harbour with luxury oceanfront accommodations, quiet unwavering taste, anticipatory service and seductive amenities. ... more   less 

Additional Information about The St. Regis Bal Harbour Resort

Address: 9703 Collins Ave, Bal Harbour, FL 33154
Region: United States > Florida > Bal Harbour
Price Range: $868 - $1,799 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Bal Harbour Resort 5*
Number of rooms: 243
Reservation Options:
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Also Known As:
The St. Regis Bal Harbour Hotel Bal Harbour
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Bal Harbour Resort staff and other travellers.
25 questions
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Questions? Get answers from The St. Regis Bal Harbour Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a non-connecting room.”
Bellavance, 13 Apr 2017 | Read review
“All Rooms have ocean views”
IraL58, 9 Apr 2017 | Read review
“Avoid this property”
DJBSFO, 7 Apr 2017 | Read review
“The courtyard which the rooms face can be noisy since children are allowed to play there”
lesliea438, 24 Mar 2017 | Read review
“North facing rooms do not get balcony sun. The view was beautiful from room 607 quiet, great ocean view. all rooms face the ocean.”
  • Breakfast on balcony
TTTNewton, 14 Mar 2017 | Read review
5 of 5