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Whirlpool is not adjustable. Jets are set at slow speed. Bottom of tub is dangerously slippery. Could use mirrors on wall behind tub. No herbal tea at breakfast. Pillow cases show "firm" and "soft" but looks like the maids got them mixed up because all...More
In general we enjoy staying in Holiday Inns. This location was well appointed, helpful staff, comfortable bed, spacious room and nice breakfast selection. We were traveling with a trailer on this paticular trip, staff was very helpful in accomodating our parking needs. Will seek this...More
We were on the road traveling, and booked this hotel on the IHG app. It was late when we arrived, but we were greeted warmly, and had a very nice quiet comfortable stay, even though we were only there one night. Our room/bathroom was sparkling...More
No coffee in room for their Keurig Machine. Shower was not cleaned/serviced from previous customer, and old used shampoo & soap in the shower. Breakfast selections below par and the "hot foods" were lukewarm at best. The room rate here was an astronomical $130 per...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Brooksville WestResponded 2 February 2017
Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However,...More
We stayed 6 nights and had a pleasant stay. Rooms and hotel were very clean. Continental breakfast is included. There are many good items to pick from, fresh fruit, cereal, pastry but the hot items eggs bacon etc...tastes horrible.
FD Sandra wasn't much help when...More