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Issue with doors on reno rooms . Everyone had to slam the doors to shut them closed . So that was horrible to hear constant slamming. I was told every room has a balcony but that was a lie . They also say it's close...More
Thank Amber T
Response from Diamond R, Manager at Mystic Dunes Resort & Golf ClubResponded 20 April 2016
Thank you for expressing your concerns. We appreciate your feedback and have forwarded it to our management team for review. We have no record of any rodent ever being reported in a pool. Rest assured that if there had been a professional pest control expert...More
It's a time share resort but it's pretty nice. It was crowded when we were there, and if you want to use the lagoon pool get there early. Has a decent free mini golf course and activities almost every night for kids. Like the gas...More
We stayed at Mystic Dunes resort for 2 weeks during the Easter holidays this year. We were super late checking in as our flight had been delayed, however, this was no issue and check in was smooth and straight forward. We were given clear instruction...More
We exchanged our timeshare on Captiva Island to spend a week in Orlando to visit the theme parks with the kids. The resort is near all of the major theme parks and close to all kinds of stores and restaurants. We had a two bedroom...More
The room was very large. Stayed in a two Bedroom. One room with a King bed the other had two full size beds. The kitchen had all the appliances. Had a nice patio not much of a view as it was one of...More
Response from Diamond R | Property representative |
You are welcome to contact our customer service team to place your requests on the reservation. We do not make any guarantees as requests are first come, first serve but the staff will do their best to accommodate... More
You are welcome to contact our customer service team to place your requests on the reservation. We do not make any guarantees as requests are first come, first serve but the staff will do their best to accommodate you upon check in.