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Sheraton Sand Key Resort

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Sheraton Sand Key Resort
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2,321 Reviews from our TripAdvisor Community

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Showing 2,174: English reviews
Reviewed 3 days ago NEW

We spent two nights here after the national football championship. It was a beautiful place to rewind after the big game. The hotel is very nice with great amenities. Every person we encountered at this hotel exhibited outstanding customer service skills. We first met Anthony who helped us with our bags and gave us some spot on dining tips. We...

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Helpful?
Thank pgjudy
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

Congratulations to both teams for qualifying, it truly is gratifying that your experience was as anticipated. It was gratifying to read that your experience with our associates was very positive. Their concern is for your satisfaction and their attention to detail is obvious and shows that they genuinely care. Their goal is to provide you with an effortless and positive...

Catania, Italy
Reviewed 6 days ago NEW

We enjoyed the location, the manager Jeff, was terrific as we were moved around a couple of times, 1st to get away from the noise of work taking place in December by the pool.. than we were put into a dark room. Finally for the last 3 days of the stay we were put in a nice room... and comped...

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Helpful?
Thank 2014traveler14
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. It was unfortunate that it took three moves to find you an acceptable room. It is gratifying to know that Jeff took care of the room issue and followed through till you were settled in. I have shared your comment with him and he...

IGH
Reviewed 6 days ago NEW

We stayed here for three nights. We were in town for my daughters gymnastic meet. Everything about the place was great. We could have had better weather to really enjoy the amenities but that's mother nature not the hotel. The rooms were clean and the beds were very comfortable. The pool/hot tub/beach area was very well kept and beautiful. The...

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Helpful?
1Thank Nikki H
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

It is our associate’s favorite part of their job, interacting with our guests and that they have empowerment to take initiative to make decisions that will make our guests stay memorable. It is always a delight to read that they succeed in making your experience just what you anticipated. It is a tropical paradise; beautiful beaches, breathtaking sunsets and awesome...

Oneonta, Alabama
Reviewed 1 week ago

Came into town for the National Championship game. Being a SPG member thought this would be a good option to be away from all the hype down town Tampa. The hotel is a little dated but overall nice. However, they certainly knew fans were coming as the pricing was really jacked up for the dates. I understand that but it...

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Helpful?
1Thank jbains
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

Thank you, it is our goal to effectively meet the expectations of our guests and provide excellent customer service. I sincerely apologize it was not the experience anticipated. Concerning your comments regarding the pricing of our hotel and services, we would like to advise you that our room rates are very competitive with the same category hotels of the area....

Lincoln, UK
Reviewed 1 week ago

This is another one of those places where you don't get much for your dollar, we had arrived after staying in Naples, Miami and Orlando and this was the most expensive hotel per night but certainly not the nicest accommodation we had, don't get me wrong the rooms were nice, they were spacious, clean, excellent TV channels, useful fridge, starbucks...

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Helpful?
Thank ZoeLincoln_UK
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

I always appreciate when our guests take the time to share their concerns as we truly use this feedback to improve our service and focus on these issues. We have noted your comments regarding the pricing of our hotel, we would like to advise you that our rates are very competitive with the same category hotels of the area. Our...

Chicago, Illinois
Reviewed 1 week ago

Our flight was delayed 9 hours so we got the hotel very late at night. They staff was amazing and helpful to make sure we were happy. We needed a crib for our infant, and they were right there bringing it up to our room as we checked in. This is a common difficulty I've experienced with other hotel chains,...

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Helpful?
1Thank K2010M
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

I appreciate that you took the time to share your experience with us. Welcome to “Our Island” It is always a delight when we succeed in making your experience just what you anticipated. We love when we are able to share a little of the tranquility we are so lucky to be surrounded by. In some of our lives there...

Reviewed 1 week ago

We stayed at the Sand Key 3 years ago and decided to return again this year for a relaxing stay in December. I love that the resort has so much available right there on the property. We took advantage of all of the activities available. This is a great place for families because there is so much to keep the...

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Helpful?
Thank Emily M
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

We thank you for the return visit and taking the time to share your feedback, it is truly appreciated. It is our goal to effectively meet the expectations of our guests and provide excellent customer service. It is delightful to read that your experience with our associates was very positive. Their concern is for your satisfaction and their attention to...

Reviewed 1 week ago via mobile

The location its great. New and comfortable rooms and the staff is great and kind. The pool is great for kids and the beach is beautiful. The only things is that they not offer chairs in front of the beach

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Thank verovero16
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

It is paradise here, and I am so pleased we were able to share it with you. I always appreciate when our guests take time to share their experience with us. I am pleased that your children enjoyed the pool area, which hopefully means you were able to relax yourself. We try to provide the perfect place for memories to...

Reviewed 1 week ago

We love this hotel. Has it's own private beach, so it's not near as busy as the main beach. The food is good and not over priced. Rooms either have balcony or patio. Staff is very friendly. The only downfall is that the beach is probably 300 yards from the hotel.

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Helpful?
1Thank Trojan29
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

We are aware how many options there are in the area for lodging so we greatly appreciate your business! Our beaches are beautiful and semi private and never crowded, there are many treasured memories to be made here. Being on the Island of Sand Key is defiantly a place to come to relax and refresh your body and mind. It...

Reviewed 1 week ago via mobile

We visited this property for one night during Christmas. The property is fairly dated and could use some major updating but has been kept fairly well. The staff was amazing and very helpful. We went with our little one and they were very helpful to warm up food and milk for our child. It was Christmas and they put a...

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Helpful?
Thank Asim L
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

Perfect family vacations are days cherished; in some of our lives there are only a few moments when you can choose to pause and life long memories are made. It was gratifying to read your review and to read your experience was success. I am sure your daughter enjoyed her time here as our associates sincerely take pleasure with making...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
White sand beaches and the azure waters of the Gulf of Mexico greet you at the Sheraton Sand Key Resort, set on Clearwater Beach and surrounded by gorgeous views. ... more   less 

Additional Information about Sheraton Sand Key Resort

Address: 1160 Gulf Boulevard, Clearwater, FL 33767-2703
Region: United States > Florida > Clearwater
Price Range: $314 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Sand Key Resort 4*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Orbitz and Jetsetter so you can book your Sheraton Sand Key Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Sand Key Hotel Clearwater
Sheraton Clearwater
Clearwater Sheraton
Hotel Style:
#2 Top resorts Hotel in Clearwater
#4 Luxury Hotel in Clearwater
#6 On the Beach Hotel in Clearwater
#12 Business Hotel in Clearwater
#16 Family Hotel in Clearwater
#16 Romantic Hotel in Clearwater
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Sand Key Resort staff and other travellers.
63 questions
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Questions? Get answers from Sheraton Sand Key Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the pool side for a perfect view of the sunset.”
  • Sunset
  • The view!
 of 5 bubbles pgjudy, 14 Jan 2017 | Read review
“Ask for a room overlooking the pool and gulf...”
 of 5 bubbles 2014traveler14, 11 Jan 2017 | Read review
“Ask for ocean facing room.”
 of 5 bubbles H5440UFrebeccab, 14 Dec 2016 | Read review
“Get an ocean view, otherwise you look at tennis courts or traffic.”
 of 5 bubbles DwayneHof, 12 Dec 2016 | Read review
“The air handlers on the lower roof can be noisy, so best to be ocean side if you want to open the windows.”
 of 5 bubbles MinniHack55, 10 Dec 2016 | Read review
5 of 5
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