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WoodSpring Suites Orlando Clermont

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WoodSpring Suites Orlando Clermont
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64 Reviews from our TripAdvisor Community

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There are newer reviews for WoodSpring Suites Orlando Clermont
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Showing 63: English reviews
Kissimmee, Florida
Reviewed 12 July 2016

Over all great experience. strongly recommended. The halls should be wet cleaned more often. extremely dirty. guest laundry is AWESOME Front Desk people are AWESOME Wi-Fi SHOULD BE FREE !! FREE !! FREE !!! not $10 a week

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Helpful?
Thank john-17314
Todd L, Area manager at WoodSpring Suites Orlando Clermont, responded to this review

Thank you for the good review. I will address that the halls are mopped each day. It should already be done that way. I apologize for the dirtiness. I am glad to hear the staff exceeded your expectations and will let them know. Please stay with again soon when you need a hotel.

Akron, Ohio
Reviewed 8 July 2016

I had to go to Clermont FL I have cancer and had not seen my daughter or grandson in 5 yrs. From the time I was there everyone was very kind and helpful. Everyone knew why I was there and knew the day after I got in I had went to see my daughter and grandson and it went all...

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Helpful?
Thank misjudged9
Todd L, Area Manager at WoodSpring Suites Orlando Clermont, responded to this review

Thank you so much for the great review. I am very happy to hear the staff went out of their way to make you feel as comfortable as possible. I will pass along these kind words to the staff. We will look forward to your next stay with us.

Reviewed 13 May 2016 via mobile

Very poor & lousy service, nothing was good... Unpleasant odors everwhere. Didn't change the towels & bed linen in 3 days, you have to ask for it. TV wasn't working at all......unbelievable !! I DO NOT RECOMMEND IT!!

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Helpful?
Thank Jerry M
Todd L, Area Manager at WoodSpring Suites Orlando Clermont, responded to this review

Thank you for writing the review. I apologize about the odor and TV. Your Tv should have been switched out, and you should have had housekeeping each night when you stay on a nightly basis. I will address this with management and the staff. Sincerely, Todd

Reviewed 11 April 2016 via mobile

This place is nice from the outside but every plain and simple inside. They need to update the rooms a little more. I understand trying to keep it inexpensive but the rooms need updates. Rooms have a lot of noise from surrounding rooms.

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Helpful?
Thank Jessica C
Todd L, Area Manager at WoodSpring Suites Orlando Clermont, responded to this review

Thank you for writing the review. I apologize for the noise. We try to make every effort to keep it to a minimum. We do hope you are willing to give us another try.

North Carolina
Reviewed 31 March 2016 via mobile

I have to say I visit this hotel every year. A young lady name Nicole who works the front desk was very friendly, polite, and courteous. She made sure we were comfortable and all of our needs were met! I Hope to see and deal with her again on our trip back here next year. Always have a great stay...

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Helpful?
Thank OCobbs
Todd L, Area Manager at WoodSpring Suites Orlando Clermont, responded to this review

Thank you so much for writing the great review. I will share with the front desk staff your friendly comments. We are looking forward to your stay with us next year.

Clermont, Florida
Reviewed 27 March 2016

the staff goes out of their way to make your stay the best experience possible would recommend to any and everyone. far beyond my expetations. for the price I could not believe the service that the complete staff offers. Willing to go out of their way to accommodate me .Very much appreciated !!!!!!!!

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Helpful?
1Thank Douglas M
Todd L, Area Manager at WoodSpring Suites Orlando Clermont, responded to this review

Thank you for the great review. I will share with the staff the great comments. We strive to exceed expectations. We look forward to your next stay with us.

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 26 March 2016 via mobile

We were here for softball games !! Close to fields which was nice! Room was clean , having access to kitchen was very handy , nice to be able to wash and dry clothes and they were clean and dry when done . Can wash 24 hours .Only down fall was bed wasn't very comfy but have had a lot...

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Helpful?
1Thank A TripAdvisor Member
Todd L, Area Manager at WoodSpring Suites Orlando Clermont, responded to this review

Thank you for writing the good review. I will share with the staff the great comments. I do apologize the bed. We continuously look at improving the hotel. Please stay with us again on your next visit.

Clermont, Florida
Reviewed 26 March 2016

We just wanted to get a thumbs up for Liz the G.M. Standing strong helping those that are in need of a place. Then on top of that run business to her best ability with the small crew she has... These people we see really work hard to keep this motel save and security for us guest....

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Helpful?
1Thank Renee N
Todd L, Area Manager at WoodSpring Suites Orlando Clermont, responded to this review

Thank you for the great review. I will share these comments with the staff. We look forward to your next stay with us.

Westville, New Jersey
Reviewed 26 March 2016

The room was very outdated and the carpets were filthy. I felt as if I was in a ghetto hotel. The staff was very friendly and respectful. Our room was ready when we arrived. The kitchen was decent but very outdated.

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Helpful?
1Thank rare51811
Todd L, Area Manager at WoodSpring Suites Orlando Clermont, responded to this review

Thank you for writing the review. I apologize for the issues. The carpet should be cleaned before each check-in. We continuously strive to improve the hotel. I will share your comments with the staff so we can address these issues.

Clermont, Florida
Reviewed 21 March 2016

We booked a room for a single night online with this motel. When we arrived we were told that they were completely full, and the online service made an error. The desk clerk was very polite about it, and called and got us another room at another hotel close by, but at a very much higher rate. If you book...

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Helpful?
Thank John P
Todd L, Area Manager at WoodSpring Suites Orlando Clermont, responded to this review

Thank you for writing the review. I do apologize about the booking. We should have called you earlier to let you know of the problem so we could have taken steps in helping to accommodate you. Please look at staying with again so we can show that this is not a normal issue.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites Orlando Clermont is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. 24/7 Front Desk. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. ... more   less 

Additional Information about WoodSpring Suites Orlando Clermont

Address: 16311 State Road 50, Clermont, FL 34711-6296
Region: United States > Florida > Central Florida > Lake County > Clermont
Price Range: $77 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Orlando Clermont 2.5*
Number of rooms: 220
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Also Known As:
Value Place Clermont Hotel Clermont
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Questions & Answers

Questions? Get answers from WoodSpring Suites Orlando Clermont staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try a different hotel”
 of 5 bubbles 961brianb, 20 Feb 2017 | Read review
“hope the person who resides on floor above you doesn't dance all night”
 of 5 bubbles paulgE6362LY, 10 Sep 2016 | Read review
“afternoon sun on the west (back) side can warm the room with blinds up even with AC on.”
 of 5 bubbles pltalarico, 3 Aug 2016 | Read review
“do not carry your key card next to your cell phone or it will kill it”
 of 5 bubbles john-17314, 11 Jul 2016 | Read review
“all floors are good I was on the first floor then moved to the forth , better view for me”
 of 5 bubbles V8271ODdouglasm, 26 Mar 2016 | Read review
5 of 5