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Quality Suites

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128 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Lake Placid, Florida
Reviewed 8 June 2016

Well where do I start? Pool and Jacuzzi nasty Health Dept. was called the filter system was not working however they continued to have them open with human hair on surface had kids screaming and running the halls and steps. Management was contacted with no results. Then to top it off they had someone hammer drilling up upstairs. When I...

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Helpful?
Thank bob257sr40
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello Bob, Thanks for Choosing the Quality Suites, Deerfield Beach, Fl as your choice of stay while in South Florida. I would like to first apologize for the inconvenience you experienced during your stay. In regards to pool complaints, no issue that is reported to the front desk by any guest is taken for granted and I am sincerely sorry...

UK
Reviewed 4 June 2016 via mobile

Stayed in the hotel for a week - the room had a fridge and microwave which was handy. I was surprised there was extra charge for using a safe. Interior of room was old fashioned. The bed was comfortable (king size) but the room was noisy which was inconvenience. Plenty parking around and ok breakfast, Id say on par with...

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Helpful?
Thank Curlies
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello, Thanks for choosing the Quality Suites, Deerfield Beach as your choice of stay while in South Florida. It was a pleasure having you here as a guest here at the hotel and I do apologize on behalf of the entire management team for the limited seats in breakfast area. We would like to get another chance to provide quality...

Reviewed 23 May 2016

Everything was perfect about my stay with two exceptions - 1) the room was not really a suite. (The word suite brings to my mind an apartment like setting, while the room had more of a studio feel.) 2) the internet was so slow that I couldn't connect most of the time. Those were the only negative parts of my...

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Helpful?
Thank Leonard J. W
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello, Thanks for choosing the Quality Suites, Deerfield Beach as your choice of stay while in South Florida. It was a pleasure having you here as a guest here at the hotel and I am happy to hear that we did not dis-appoint. Thanks for sharing your hotel experience and We do look forward to seeing you soon. Sincerely, Trevienne...

Waco, Texas
Reviewed 5 May 2016

Supposed to be smoke free. First room reeked. Moved us to another room. Had nasty carpet stains, furniture was stained, the counters in the bathroom had cigarette burns, bed was hard as a rock. Breakfast the next morning was just "ok".

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Helpful?
Thank dlqm
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello, Thanks for choosing the Quality Suites, Deerfield Beach as your choice of stay while in South Florida. I do apologize for the issues you encountered during your stay and that they were not addressed immediately. Our rooms are non-smoking rooms and I apologize that your stay ended with you being un-satisfied. Feel free to contact me at 954-570-8887. Sincerely,...

Pennsylvania
Reviewed 28 April 2016

There were mixed reviews so we wanted to go there and look at a room to make sure everything was ok. Upon arrival we told the lady that we wanted to look at a room and she told us no. She said that she was the only one there and that she couldnt leave the desk. We were ready to...

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Helpful?
Thank h0ckeygirl36
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello, Thanks for the online review of our hotel and it was a pleasure having you as a guest. I apologize that you did not have the chance to see the room before check-in, however, procedures of not providing room key before check-in is for the safety of our registered guests. All the issues you mentioned will be addressed to...

Edmonton, Canada
Reviewed 7 April 2016

spent one night here on my way to Orlando - very clean very reasonable cost breakfast is very good !! would recomend this hotel to family's for sure A++ pool is great as well staff friendly very helpful wifi worked well.

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Helpful?
Thank rholmes780
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello, Thanks for choosing the Quality Suites, Deerfield Beach as your choice of stay while in South Florida. It was a pleasure having you here as a guest here at the hotel and I am happy to hear that we did not dis-appoint. Thanks for sharing your hotel experience and We do look forward to seeing you soon. Sincerely, Trevienne...

Jacksonville, Florida
Reviewed 30 March 2016

Do you like the following things:Constant wet sock feeling because of soaking wet carpets?Not being allowed to change rooms?Mold?Being spoken to like a criminal for no reason by Mgt?This is your HOTEL We can all agree that a general favorite sensation of most people in the world is that of wet socks. I love the surprise of mysterious moistness in...

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Helpful?
Thank devonfunnyday
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello Devon, I do apologize for the issues you encountered during your stay. It is unfortunate that it happened, however this review serves as encouragement to ensure that each guest that leaves our property is 100%satisfied. Once again I apologize and do feel free to contact me directly at 954-570-8887. Sincerely, Trevienne Barrett(Ms.T) Front Office Manager

Atlanta, Georgia
Reviewed 27 March 2016 via mobile

The rooms are very outdated and needs remodeling very bad, no luggage rack or place to hang cloths. Front desk staff very good and helpful. Stayed only one night but will not come back, lots of other options around please do your home work before booking.

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Helpful?
Thank smartguy687
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello, It was a pleasure having you as a guest here at the hotel and I am pleased that the Customer Service level of our Front desk staff did not disappoint. Every issue that you have mentioned in the review are pending work that we know we must complete in order for our guests to return with their business and...

Ohio
Reviewed 23 March 2016

Front desk staff was personable and helpful. The room needed a lot of work. Outlets didn't work, needed new caulking, Parts of the bathroom looked like a breeding ground for bacteria, but the room and bath had been cleaned. The lobby was in much better condition than the room. Breakfast had a good variety of foods. Location to the interstate...

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Helpful?
Thank ksimpson424
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello Simpson, It was a pleasure having you as a guest here at the hotel and we are thankful for your review, reviews like these helps us eliminate a possible problem for another guest in the future. We do make it an effort to ensure that our guests feel welcome and that they leave with complete satisfaction. I will forward...

Palm Harbor, Florida
Reviewed 21 March 2016

Booked this room for 2 nights (03/18 - 03/19) thru PRICELINE - Upon arrival the room had a musty smell and in the corners of the front room and bathroom we viewed evidence of BLACK MOLD. We brought our concern to the front desk, they implicated they had no other rooms available but we should not worry because it was...

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Helpful?
Thank Joe B
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello Joe, I apologize that the room issues were not dealt with right away and that we failed to move rooms. This was way beyond our control, as the hotel was completely sold out on the night of your stay. I never want one of our guests to pass on negative words about our hotel to friends and family. Your...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Suites

Address: 1040 E Newport Center Dr, Deerfield Beach, FL 33442-7723 (Formerly Comfort Suites)
Region: United States > Florida > Broward County > Deerfield Beach
Price Range: $122 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 101
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Also Known As:
Comfort Hotel Deerfield Beach
Comfort Suites Deerfield Beach
Deerfield Beach Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites staff and other travellers.
3 questions
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Cape Coral, Florida
over a year ago

See all questions (3)

Questions? Get answers from Quality Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check if they have internet!”
 of 5 bubbles Inspector_on_the_run, 8 Mar 2017 | Read review
“Outdated hotel,poor management .Go to a different hotel”
 of 5 bubbles ElaineB808, 1 Mar 2017 | Read review
“Room with a view of the pool is nice, but a little more noise.”
 of 5 bubbles , 2 Jan 2017 | Read review
“near the pool, better”
 of 5 bubbles gcorreac, 16 Dec 2016 | Read review
“We were on the 4th floor which was lovely. It was very quiet as well.”
 of 5 bubbles 364maryv, 7 Oct 2016 | Read review
5 of 5