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Quality Inn Elkton - St. Augustine South

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2625 State Road 207 I-95 St. Augustine Beach Exit 311, Elkton, FL 32033-2001
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Traveller (66)
Room & Suite (37)
Pool & Beach (4)

About

Location
Cleanliness
Service
Value
The Quality Inn(R) hotel is conveniently located off Interstate 95 at exit 311 (St. Augustine Beach Exit). This Saint Augustine, FL and Elkton, FL motel is located minutes away from the historic city of St. Augustine and St. Augustine's beautiful beaches via SR207. Saint Augustine, the oldest city in the country, has lots of things to do and see. Some of the major attractions to see are the Castillo de San Marcos National Monument, the St. Augustine Lighthouse and Museum, The St. Augustine Alligator Farm Zoological Park, Flagler College, Ponce de Leon's Fountain of Youth and the Ripley's Believe It or Not! Museum. Saint Augustine has lots of events, which includes ghost tours, San Sebastian Winery, the World Golf Hall of Fame IMAX Theater, Prime Outlets - St. Augustine and Adventure Landing theme park. Some of the finest restaurants and lounges are located nearby.Our hotel offers a free Hot Deluxe Breakfast with scrambled eggs, sausage, sausage gravy and biscuits, fresh pancakes, bagels, muffins, cereal, juices, coffee, tea, fresh fruit, yogurt and lots more. Relax in the outdoor pool.This Saint Augustine, FL hotel offers business travelers conveniences like free wireless high-speed Internet access in all rooms, free local calls, free USA Today, and an on-site business center that provides access to conveniences like copy and fax services.In addition to standard amenities, all spacious guest rooms have coffee makers, hair dryers, irons, ironing boards, microwaves, refrigerators, and cable television with Showtime. This is a pet-friendly hotel.For added convenience, coin-operated laundry facilities are located on the premises. Ample parking is available and can accommodate most cars, trucks and buses.Whether you are staying in Florida for business or pleasure, we want to make your stay at as pleasant and memorable as can be. We look forward to serving you and your family.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Newspaper
Sun loungers / beach chairs
Parking
Wifi
Pool / beach towels
Outdoor pool
Breakfast available
Vending machine
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Desk
Housekeeping
Telephone
Iron
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
:Stay twice and get a $50 gift card when you book direct at ChoiceHotels.com
144Reviews2Q+A29Room tips
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Isa wrote a review Feb 2023
Orlando, Florida4 contributions
There were a bunch of roaches and some spiders. I found a roach in the bed. The sheets were dirty and the room wasn’t swept. The room was not cleaned very well. Never coming here again and I advise you don’t either!!!!
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Elkton - St. Augustine South
Responded 26 Feb 2023
Hi Rainbowhoopsgirl, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel Your description of what you witnessed around our facilities, especially about the bug is distressing. Rest assured that we respond to all claims of a pest/bug issue with prompt and professional action. We will forward your review to management for their attention and action. We appreciate you giving your feedback about your recent experience in our hotel and we thank you for bringing a number of important matters to our attention. Please keep us in mind for your next stay in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SJerseyJ wrote a review Jan 2023
Linwood21 contributions18 helpful votes
Hotel is showing its age and needs to be either totally rehabed or rebuilt. Pool was closed due to county health notice posting indicating poor water quality. Breakfast consisted of a couple of jugs of milk, bad orange juice, coffee, tea, some apples in a bowl, two cereal choices and one waffle machine. The grounds were unkempt and appeared uncared for. One positive was that the beds were comfortable and if you're just looking to get some sleep, this place might work for you. With the right ownership, and appropriate upgrades to the hotel and surroundings it could be a very nice facility, but unfortunately this hotel is a disgrace and Choice Hotels should not be affiliated with or promoting it. Cant believe they let the franchisee get away with keeping this hotel in its current state.
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Date of stay: December 2022
Value
Rooms
Service
Room Tip: Go to another hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Elkton - St. Augustine South
Responded 22 Jan 2023
Hi SJerseyJ, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hawkeyed9sza wrote a review Nov 2022
LaBelle, Florida66 contributions16 helpful votes
The staff was friendly. That's about all I can say that is positive. The TV remote was super sticky, the floor in the bathroom was sticky. The whole place is rundown but not so bad that I didn't feel safe or mostly comfortable. Breakfast was another matter entirely. There were two kinds of cereal, two waffle machines, two one-gallon jugs of milk, and a nearly empty bowl of fruit. Oh yes, there was a coffee machine but you could only get regular coffee, no decaf. There was a soda fridge too. BUT there was NO butter, no syrup, no juices (the machine was broken). And there was no one at the desk to ask for anything either. If I hadn't made a non-cancellable reservation, I would have left right away. As a loyalty program member I was very disappointed.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: book somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Elkton - St. Augustine South
Responded 27 Nov 2022
Hi hawkeyed9sza, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are very sorry for the cleanliness issues that occurred during your time at our hotel. We do strive to present a super clean property and were reviewing your comments with our housekeeping team to make sure all needed improvements are made. We do appreciate the compliments to our front desk staff and we are addressing our policies to prevent the housekeeping issues that you experienced from occurring in the future. We are sorry that the breakfast was not what you have expected but we are constantly reviewing customer feedback in order to make improvements for the future. We hope you're looking forward to your next stay as much as we are!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GaTraveler25 wrote a review Nov 2022
Georgia34 contributions5 helpful votes
Just looking for a place to spend the night as it was getting late and although it was just a plane outside entry motel, it looked clean. But after getting inside, I saw a couple of bugs. The next morning I kill six more within the 30 minutes it took me to shower and leave. I would never stay at this place again!
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Elkton - St. Augustine South
Responded 10 Nov 2022
Hi Al C , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the unfortunate incident that you experienced regarding the visit of unwelcome pests to your room. We appreciate that you’ve taken the time to point out the possibility of a pest problem. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike Bennett wrote a review Sep 2022
Laurens, South Carolina6 contributions2 helpful votes
Traveling during hurricane Ian. original hotel in Daytona canceled. Booked this sty at last minute. I have taken pictures.Unbelievable Spiders hanging from ceiling. Lock on door broken off. Sheets and bed covers dirty. Rotten food in microwave. Been to office 3 times no one around. We are going to pack and go sit at a rest stop..
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Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip: Don’t stop here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Elkton - St. Augustine South
Responded 29 Sep 2022
Hi Rivergolver , Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. We are very sorry to hear that your experience with us was less satisfactory due to the door lock, linens, and the pest of the room at that time, which made your stay less pleasurable. This is certainly not the kind of experience we would like for our valued guests to have. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1_Happy_Cmpr wrote a review Aug 2022
Virginia Beach, Virginia3 contributions4 helpful votes
I knew I would be checking in very late (approximately 3 am) because of travel requirements. They told me they needed to charge my card for the 3 night stay in advance (not normal for a Choice hotel). I finally checked in at 4:30 am. The lobby is locked and you have to check in through an external window. I was given room 117. When I entered the room and turned on the light there were roaches crawling down the curtain next to the door. Upon turning on the light, there were a LOT of bugs scurrying around the floor. I immediately went back to the desk and asked for another room. I was given room 116 on the other side of the building. It was also infested with roaches. I immediately returned to the office and told them I was not staying there and wanted my money back. It took me 2 separate trips back to the hotel to get my money refunded. Never once did the staff act surprised or apologetic about the condition of the hotel or the inconvenience. This hotel should loose it's affiliation with the Quality Inn name and Choice chain! I left and went down to exit 318 and checked into the Smart Stay Inn and Suites. Fantastic hotel that is cheaper and very nice and clean. Highly recommend this hotel to anyone staying in this area.
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Date of stay: August 2022
Location
Cleanliness
Service
Room Tip: Go to another hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Elkton - St. Augustine South
Responded 23 Aug 2022
Hi 1_Happy_Cmpr , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the unfortunate incident that you experienced regarding the visit of unwelcome pests to your room. We appreciate that you’ve taken the time to point out the possibility of a pest problem. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
beckered wrote a review May 2022
Brighton, Michigan4 contributions1 helpful vote
Room was dirty-stained furniture, broken bathroom door, and bugs. Roaches in the bed, various beetles and spiders in the room. Management was totally indifferent. Requests to have the room made up and cleaned were repeatedly ignored. Will not stay again, especially since there are better hotels nearby for not much more money!
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Date of stay: May 2022
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Elkton - St. Augustine South
Responded 24 May 2022
Hi Becked, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. On behalf of our entire team, we would like to apologize for the unfortunate incident that you experienced regarding the visit of unwelcome pests to your room. We appreciate that you’ve taken the time to point out the possibility of a pest problem. Your comments are important to us as we continuously seek ways to improve the guest experience in our hotel. We look forward to serving you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura G wrote a review Mar 2022
Hendersonville, North Carolina3 contributions1 helpful vote
They are in the process of remodeling. The window was covered in plastic from painting. You could tell the carpe was new from the smell, so if odors bother you it is not a good place the stay. The worst things were the toilet ran all night and the beds were like sleeping on a sofa bed, you could feel the coils in the mattress. If you have back problems don't stay here, it will make your back worst. I gave it at least two marks because it seemed to be clean, and it was quiet there. It was just way too expensive for what you got! The person who checked us in was not so friendly. The person who checked us out was great.
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Date of stay: February 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Go somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Elkton - St. Augustine South
Responded 29 Mar 2022
Hi Laura G, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We are glad you found our hotel, though your impression of our amenities and hospitality is quite distressing. Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write such a thorough and revealing review. Please allow us another chance to serve you better next time as we are investigating the matter with our staff. We are in the process of retraining our staff to further better our services in handling our valued customers. Rest assured that in the coming days, we will be offering a much better stay. We hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
traveler wrote a review May 2021
2 contributions
After our booking at another hotel was not honored because the hotel at "sold out," my husband and I were searching for somewhere to stay off of 95. Wr had been driving for hours in traffic and it was very late. Everywhere was sold out, but we found a room at the Elkton Quality Inn. The price was insane for what it was: around $150. The room had disgusting stains everywhere. The sheets were so soiled I couldn't believe they had ever been washed. The pillow cases were filthy. Then I read the reviews about the roaches and I simply couldn't sleep. After a few hours we were back on the road. We would have been better off in our car! Never again!
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Elkton - St. Augustine South
Responded 2 Jun 2021
chelsuhtravels, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. We assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephanie B wrote a review Apr 2021
10 contributions
+1
My daughter and I booked a room online for an event in the area we were going to. We go inside and there’s 2 people ahead of us. 3 additional people walked in so we are all 6 waiting line. One guy who walked in was all bugged out, eyes darting around at everyone, he couldn’t sit still, clearly on drugs. Even my 11 year old daughter commented about it. It took about 15 minutes to get checked in. We pulled up, getting our luggage out of the car and saw 2 females, 1 male pulling out garbage bags full of clothes, hampers full of clothes & other items to their room like they were moving in. They looked like a very rough bunch. I don’t know if the drugged out guy who walked into the check-in office was with them but it was a very similar situation. Sores on their face, butt cheeks hanging out of their shorts, yelling back and forth loudly while cussing. We actually waited before we got out of the car to go into our room because it was very uncomfortable. Walking in, I immediately noticed that the floor was not vacuumed. The desk had some sticky residue on it. The chair was dirty and had a cigarette burn in it. My daughter grabbed the remote, it was sticky. We pulled off the green cover on the comforter and noticed the comforter was CLEARLY not clean. Makeup stains from concealer, weird brown stains, other unexplained stains all over. The entire room was dingy. My daughter wanted to stay because we were both exhausted so I figured I would just go to Walmart and buy a comforter for the night and then we noticed clipped TOENAILS beside the bed. Very nasty, further proof it had not been vacuumed. I ended up opening the window just a little to peek out and as I did this man tattooed head to toe walked past, saw me in the window and then started banging on our door. I immediately screamed “NO!” and he walked off. I told my daughter to grab her stuff we are not staying here. We were literally in the room for 15 minutes. We drove up to the office and I explained to her the condition of the room as well as the man banging on our door. I asked for my money back, and told her we were finding somewhere else to stay. I was not rude at all, just wanted a clean, safe room. The woman at the desk didn’t apologize at all, just asked if we unmade the bed. I told her we did, and she said that housekeeping wouldn’t come back out so she could only refund half my money. I said that was fine, at this point I just wanted to get out of that nightmare and find another place. Thinking back, I can’t figure out why we only got half back. Was it our fault that the room was dirty and possibly dangerous? If we didn’t mess up the beds would she have sold the room as is to another person? My answer is probably yes. We called everywhere, walked into each hotel we could find asking for a room and the entire area was booked. We ended up driving back home. It completely ruined our mother daughter trip, and we wasted money for an event we weren’t able to attend. I also want to say that I am not judgemental to people with tattoos. I have tattoos. But you can clearly tell when someone is on a drug binge or not good company. I’m also not the type of person who expects perfection. I don’t have a fancy house or car or stay in 5 star hotels. But this entire situation was very uncomfortable especially when I’m in an unfamiliar area with my 11 year old daughter.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Elkton - St. Augustine South
Responded 27 Apr 2021
Q7954OZstephanieb, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We would like to apologize for the bad experience that you had during your stay. We assure you that the situation is now controlled as we reported them to the right authority. The management of the hotel was not expecting such an event as it never happened before. Rest assured that it will never happen again as we will provide a better stay to our guests. Thank you and I am hoping that you can give us another chance to prove our service to you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$74 - US$109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn elkton, elkton quality inn
FORMERLY KNOWN AS
Comfort Inn
LOCATION
United StatesFloridaElkton
NUMBER OF ROOMS
61
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QUALITY INN ELKTON - ST. AUGUSTINE SOUTH: UPDATED 2023 Hotel Reviews, Price Comparison and 84 Photos (FL) - Tripadvisor

Frequently Asked Questions about Quality Inn Elkton - St. Augustine South
Which popular attractions are close to Quality Inn Elkton - St. Augustine South?
Nearby attractions include Xscape Our Rooms (6.8 km), Painting With a Twist (7.6 km), and Coconut Barrel (5.6 km).
What are some of the property amenities at Quality Inn Elkton - St. Augustine South?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Quality Inn Elkton - St. Augustine South?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn Elkton - St. Augustine South?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn Elkton - St. Augustine South?
Conveniently located restaurants include Casa Benedetto's Ristorante, Ned's Southside Kitchen, and Black Molly Grill.
Are there opportunities to exercise at Quality Inn Elkton - St. Augustine South?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Quality Inn Elkton - St. Augustine South?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Quality Inn Elkton - St. Augustine South?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Quality Inn Elkton - St. Augustine South?
Many travellers enjoy visiting Old Jail Museum (10.9 km), Castillo de San Marcos National Monument (10.4 km), and National Shrine of Our Lady of La Leche at Mission Nombre de Dios (10.6 km).
Is Quality Inn Elkton - St. Augustine South accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.