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Renaissance Fort Lauderdale Cruise Port Hotel

1,230 reviews
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Traveller (350)
Room & Suite (364)
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Overview
  • Excellent35%
  • Very good39%
  • Average16%
  • Poor6%
  • Terrible4%
Travellers talk about
“cruise port”(179 reviews)
“across the street”(129 reviews)
“front desk”(201 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
9 Mar10 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,230)Write a Review
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Show reviews that mention
All reviewscruise portacross the streetfront deskthe concierge loungeconvention centerwithin walking distancenice hotelwater taxilast minute itemsbreakfast buffetsun trolleyone night stayhigher floorshuttle servicecorner roomlas olaswalgreens
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1 - 5 of 1,167 reviews
Reviewed 2 days ago

Last year, I wrote a review of this property titled "A Burp or a Trend". Sadly, based on our experience this month, our experience last year was a trend. The public areas of the hotel are very nice. The rooms are comfortable. However, many of...More

Thank Kruezr
Response from David C, Director of Sales at Renaissance Fort Lauderdale Cruise Port HotelResponded yesterday

Hi Kruezr, Thank you for taking the time to share this feedback with us. It's disappointed to hear about the challenges you faced during your time with us. We regret that our service didn't meet your expectations. We hold ourselves to a higher standard so...More

Reviewed 4 days ago

The hotel is appealing and pleasant enough, but two problems: The bed is outdated, and old. The pillows were horrendous! If you don't need to sleep, it's fine...otherwise? All other aspects of the hotel are very nice, it is clean, the place is well kept,...More

Thank Gregory B
Response from David C, Director of Sales at Renaissance Fort Lauderdale Cruise Port HotelResponded 2 days ago

Thanks for taking the time to leave this positive review Gregory! We're pleased to hear that you enjoyed your stay with us, but it troubles us to hear that you had such issues with your bed. We would like to assure you that this will...More

A TripAdvisor Member
1
Reviewed 5 days ago via mobile

Not up to standard for Renaissance properties. Poor check in, chasing valets to park, broken faucet in bathroom, older building, mystery charges on your bill and more! Poor value for a $300 a night room. If you are cruising from the port skip the high...More

Thank A TripAdvisor Member
Response from David C, Director of Sales at Renaissance Fort Lauderdale Cruise Port HotelResponded 4 days ago

We regret that you had such challenges during your stay with us. We endeavor to provide our guests with top-notch service and comfort, so we're disappointed to learn that you had trouble during check-in as well as the faucet in your bathroom. It's unfortunate that...More

Reviewed 1 week ago via mobile

Nice desk staff. But the room was deffinately overpriced for what you get. We stayed for 10 hours the night before a cruise. We paid $424.00 for an "OK" room. Decor was outdated and not very clean. Very close to cruise port.More

Thank Mary Ellen T
Response from David C, Director of Sales at Renaissance Fort Lauderdale Cruise Port HotelResponded 1 week ago

Mary Ellen, We are pleased to hear that our staff was so accommodating during your stay. We are disappointed to hear that you were not pleased with the quality of our accommodations. However, we care about the satisfaction of our guests and are constantly working...More

Reviewed 1 week ago

Frist of all the service is loverly. Second the rooms all have nice views. Third they have the best Hotel bar in Browerd County. Last it is very close to Port Everglades which nice if your going on a cruise.

Thank london057
Response from David C, Director of Sales at Renaissance Fort Lauderdale Cruise Port HotelResponded 1 week ago

Dear Guest, Thank you for the positive review! It's words like yours that let us know we're doing our job. We look forward to seeing you again in the future so we may provide you with yet another memorable experience.

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$172 - US$452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Fort Lauderdale
#18 On the Beach Hotel in Fort Lauderdale
#33 Romantic Hotel in Fort Lauderdale
#37 Business Hotel in Fort Lauderdale
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$172 - US$452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Fort Lauderdale
#18 On the Beach Hotel in Fort Lauderdale
#33 Romantic Hotel in Fort Lauderdale
#37 Business Hotel in Fort Lauderdale
Room types
Suites, Non-Smoking Rooms
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Traveller (350)
Room & Suite (364)
Pool & Beach (62)
Dining (31)
Amenities (38)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Waffle
17 February 2018|
AnswerShow all 8 answers
Response from Steven C | Reviewed this property |
Way to far to walk!
0
Votes
Judy S
10 December 2017|
AnswerShow all 5 answers
Response from Ben J | Property representative |
Sorry for the delay...The cruise packages do not seem to be available for your date due to extreme occupancy. A few rooms are left to book and Marriott Rewards Member rates start at $332.00. The cruise port shuttle can be... More
1
Vote
Benjamin H
20 October 2017|
AnswerShow all 4 answers
Response from Beverley W | Reviewed this property |
Yes. There is a sofa bed in the room
0
Votes
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12345614
Room Tips
"Ask for feather pillows."
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"If you want an ocean view be sure to note on the reservation."
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"Ask for a room on the back side to get a view of the water."
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"Higher Floors have great views of the Intra Coastal waterway"
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