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Fort Lauderdale Airport / Cruise Port Inn

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Fort Lauderdale Airport \/ Cruise Port Inn
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951 Reviews from our TripAdvisor Community

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There are newer reviews for Fort Lauderdale Airport / Cruise Port Inn
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Showing 843: English reviews
New Port Richey, Florida
Reviewed 2 weeks ago

Hotel is under renovation. Guests stuck in the elevator and leaving one for utilization. Thus cause inconvenience for up and down usage. Internet wifi also an issue for usage. Breakfast certainly can use a more quality and better selections. Location is convenient for airport, convention, and cruise. If location or price is not An issue, then do yourself a favor...

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Helpful?
2Thank LADYJADE168
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for your review. We are happy to hear that you found our location to be convenient. Our hotel continues to be a a preferred choice for guests scheduling cruises. We hope that you will come again as we anxiously await becoming a Four Points by Sheraton, equipped with a restaurant and bar, as well as room service.

Gold Coast, Australia
Reviewed 2 weeks ago

Previously a Comfort Inn (the microwave in the bedroom is a giveaway) the place is undergoing extensive renovation (something they did not alert us to when booking), so we had loud noises from 7.30am. However the staff were pleasant, efficient and friendly and the room very comfortable and spacious, but a step-into shower in the bathtub may not be to...

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Helpful?
1Thank mccorquinn
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for taking the time to write a review. We are pleased to hear that you found our staff to be pleasant, as well as our rooms being comfortable and spacious. Our transition to a Four Points by Sheraton will be equipped with a new restaurant and bar to ensure a great dining experience. Many guests who schedule cruises...

Chicago
Reviewed 2 weeks ago

I went again to this hotel as I reviewed it last year and it was nice and convenient. This year, however, there is a major construction project happening and it was just a mess. There was almost nowhere to park due to construction equipment, one elevator was working sporadically and the other not at all, plastic on the outside of...

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Helpful?
1Thank lchin632
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for your review. We apologize for your stay not being a memorable occasion. Due to the construction, we have provided two eating spaces for our guests, as well as outdoor seating. We are diligently working towards becoming a Four Points by Sheraton and hope you will return.

Connecticut
Reviewed 4 weeks ago

I have stayed here a few times...I usually get in after a long day of travel and the front desk is always helpfull, cheerfull, and patient with me. One young lady who seems my daughters age, Ane always makes me feel like they are happy I came. Very welcoming.

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Helpful?
2Thank Robert N
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Robert, you have most certainly made our day! Our hotel prides itself in being a place that not only welcomes new guests, but is a returning lodging choice for previous guests. Our entire Staff works extremely hard to meet our guests' needs. We will make sure that Ana and our General Manager is made aware of your review. Please join...

Denver, Colorado
Reviewed 4 weeks ago

The worst experience I have had in a long time. Don't stay at this dump. Service is horrible, the hotel is dated and the whole property is being refurbished. May be when it is done they pay attention to the travelers.

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Helpful?
1Thank Albert B
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

All reviews are important to our hotel. Although your stay with us was not to your liking. We do hope that you will return to experience the new Four Points by Sheraton, along with the renovations that has our guests in mind. We are a hotel of choice for many who are cruising. We hope to have you as a...

Marathon, Florida
Reviewed 4 weeks ago

The location was ver convenient to FLL airport with a free shuttle device both ways to hotel or to airport. The hotel was under major renovation, the parking lot was half blocked with construction fencing an equipment. The rooms were nice it's just we happen to be next door to ice machine that made a lot of noise all night....

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Helpful?
1Thank Tackleboxdave
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thanks for taking the time to share your review. We are pleased to offer our complimentary airport shuttle to our guests. We are coming along well with the renovation and are excited about becoming a Four Points by Sheraton in April of 2017. We will be fully equipped with a restaurant and bar, along with meeting space.

Ottawa, Canada
Reviewed 4 weeks ago

we got a good price for this hotel given its location to both the airport and the cruise ships; other hotels in the area charge more. Construction caused closure of half the parking lot - our shuttle had a real challenge but with some manual labour were able to pull the luggage van in front:) Bed was comfortable, didn't try...

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Helpful?
3Thank soj502
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for taking the time to share your review of our hotel. We are pleased to know that our price, location, and rooms were to your liking. We continue to be the hotel of choice for many people going on cruise ships. I am pleased to share that our parking lot is now completely open.

Reviewed 4 weeks ago via mobile

Bad experience all around. Needed a four am wake up call, never got one. Needed a cab to the airport, no one working the desk. Another couple was trying to get their cash deposit back and no one was working even though we were told 24 hour service.

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Helpful?
1Thank Lisa M
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for your review. Please contact our General Manager, Comeal Bennet via e-mail to share more information concerning your stay. Her e-mail address is: cbennet@bellsouth.net. We value our guests and we do hope that you will come again.

Reviewed 4 weeks ago via mobile

The staff/facilities r great. Stay here 8 times a year for last 3 winters. Large rooms. Easy Uber from Airport and to cruise terminal. Sun Trolley to beach,restaurants,Galleria Mall cost $1.00. Use app. Easy to get around.

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Helpful?
1Thank Raymond M
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you so much Raymond! We are happy to hear that your stay at our hotel was great! We love to have our guests return! Hopefully on your next visit with us, you will get a chance to enjoy our new restaurant and bar, as we become a Four Points by Sheraton.

Cincinnati, Ohio
Reviewed 5 weeks ago

I spent one night in this hotel and it was a disappointment. It is on a noisy highway and the windows have slight gaps and the outside noise is really bad. The "HD TV" was extremely poor reception and after the maintanence person arrived their reply was wow this is bad and I can't make the picture better. Everything is...

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Helpful?
1Thank Bob C
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for your review. It is our goal to make your stay memorable. We are sorry to hear that your stay was short of our goal. We are anxiously awaiting becoming a Four Points by Sheraton in April 2017 and we hope that you will visit us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated hotel located near airport, cruise port, convention center, beach and Las Olas. Free hot buffet breakfast and airport shuttle. Shuttle to/from Port Everglades at a nominal fee. In-room coffee makers, refrigerators and 42-in. TVs. Free internet access and free parking. Interior corridors with elevators. Handicapped rooms available. Entire hotel is non-smoking. ... more   less 

Additional Information about Fort Lauderdale Airport / Cruise Port Inn

Address: 1800 S Federal Hwy, Fort Lauderdale, FL 33316 (Formerly Comfort Suites Airport & Cruise Port)
Region: United States > Florida > Broward County > Fort Lauderdale
Price Range: $179 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fort Lauderdale Airport / Cruise Port Inn 2.5*
Number of rooms: 112
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Also Known As:
Comfort Suites Airport And Cruise Port
Comfort Suites Airport & Cruise Port Hotel Fort Lauderdale
Comfort Suites Fort Lauderdale
Fort Lauderdale Comfort Suites
Hotel Style:
#23 Business Hotel in Fort Lauderdale
#28 Family Hotel in Fort Lauderdale
#32 Romantic Hotel in Fort Lauderdale
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Questions & Answers

Here's what travellers have asked, with answers from Fort Lauderdale Airport / Cruise Port Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm not sure where I stayed in 2016”
 of 5 bubbles genavail, 12 Feb 2017 | Read review
“Ask for a room that is not on the busy road”
 of 5 bubbles MajaK2010, 9 Feb 2017 | Read review
“Avoid It Until Renovations are Complete.”
 of 5 bubbles RoyM1336, 6 Feb 2017 | Read review
“Just not near The ice machine”
 of 5 bubbles Tackleboxdave, 21 Jan 2017 | Read review
“Plenty of better hotel choices nearby. If you use their airport shuttle expect to wait 60-90 minutes.”
 of 5 bubbles L7623SIbobc, 16 Jan 2017 | Read review
5 of 5