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Fort Lauderdale Airport / Cruise Port Inn

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Fort Lauderdale Airport \/ Cruise Port Inn
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951 Reviews from our TripAdvisor Community

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There are newer reviews for Fort Lauderdale Airport / Cruise Port Inn
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Showing 843: English reviews
Toronto, Canada
Reviewed 12 January 2017

We stayed here on two separate nights. Before and after our cruise. (Mr.) Rashad was at the front desk both times. He was extremely courteous and extended amazing customer service. (I witnessed his professionalism at resolving another guests unreasonable demands.) Our first stay was mediocre, due to the hotel's renovations at the time. But decided to return because Rashad went...

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Helpful?
2Thank ElsieKennedy
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you so very much for this great review! We will make sure that Rashad is acknowledged for his professionalism and going above and beyond to make your stay memorable! This great review will also be shared with our General Manager. We are pleased to hear that you enjoyed your room and the breakfast. Thank you for your understanding as...

Reviewed 11 January 2017 via mobile

I had a great experience with this hotel front desk was very polite her name was Anna she helped me find everything I asked for! Carter the driver was also polite and very helpful, Rooms were beautiful and clean!! Breakfast was HOT and delicious! I will definitely be back when hotel is turned into FOUR POINTS! Don't read everything you...

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Helpful?
2Thank Dale S
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

You have made our day! Thank you so much for sharing your lodging experience. We will make sure that your review is shared with Anna & Carter, as well as our General Manager. We are happy to know that you found our rooms beautiful and clean, and the next time that you stay with us- there will be more beautiful...

Reviewed 11 January 2017 via mobile

Comfortable bed at a reasonable price. Shuttle service to cruise ships and even pick up if you stay when you port back in. A bit dated but overall a good stay. Continental breakfast is a madhouse. Enjoy your stay.

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Helpful?
1Thank Steve E
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for your review. We are pleased to know that your stay was comfortable and that you found our rates to be reasonable. We continue to have guests chose our hotel for the services that we have put in place to accommodate those who are going on cruises.

Reviewed 10 January 2017 via mobile

On the day of arrival the airport traffic was a mess with Terminal 2 Baggage Claim area closed and the hotel runs only one shuttle. The one shuttle is the major issue with our stay. After waiting and seeing multiple shuttles for other area hotels pass by I finally called the hotel and they explained where they were in the...

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Helpful?
2Thank scott w
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

We are happy that you took the time to write your review. We like hearing our guests hotel experience. We are pleased that our spacious rooms were to your liking. Our hotel is centrally located and has a number of places to go to enhance our guests' travel experience. We use an outside company for our Port Shuttle and the...

Reviewed 8 January 2017

Arrived in the evening, dark, shabby arrival hall, empty koffiekan.Internet with password.. not working, remodeling appeared to be going on, one elevator was working out of the 2 room was clean. Breakfast was a mess, too many people in too small a room, a gang ... and always the answer .... we are in a remodelling.On my question why the...

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Helpful?
5Thank Jan v
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

We do appreciate you taking the time to write a review. Yes, we are in the midst of a remodel, but providing our guests with stellar service continues to be our goal. Due to the renovation, we have provided two areas for our breakfast- both equipped with ample seating and a television.

Puerto Rico
Reviewed 4 January 2017

I have stayed at this hotel for many years for the boat show in October/November. this year, it was appalling. Having booked through bookings.com, there was absolutely no indication that this hotel was under reservation. I was not given any option at check in to cancel. I was woken up by jack hammering right behind my bedroom wall at 7:30...

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Helpful?
3Thank bawldrick
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thanks for your review. I understand that our General Manager has refunded a portion of your stay. We do hope that you will continue to frequent our hotel. We look forward to you returning after April 2017 as we become a Four Points by Sheraton, equipped with a restaurant and bar.

Wauwatosa, Wisconsin
Reviewed 4 January 2017 via mobile

I booked this hotel a while back after reading decent reviews. When I pulled the reviews up just before we arrived to check for location, I thought -OMG, what did I get us into.... reading about construction nightmares, elevator delays, traffic, lousy breakfast, delay of cruise shuttles I was sick... goes to show--- don't believe everything you read. Our stay...

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Helpful?
4Thank TerryTom2119
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you so much for your beautiful review of our hotel! We are happy that you found our rooms clean; our breakfast nice, and our staff helpful. Your stay away from home being a great memory is our aim and we definitely look forward to you returning again after the renovation!

Brisbane, Australia
Reviewed 4 January 2017

When we arrived at the airport and spoke to the hotel about the free shuttle, I was told it would take an hour or more, as they were fully booked and very busy. We ended up taking an Uber, as we had come across the country, it was late and we were tired. There was quite a bit of a...

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Helpful?
2Thank AWCostless
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for your review. Guests are informed of the estimated arrival time of the shuttle to give you the option of waiting or securing other means for getting to the hotel. Our hotel is conveniently located only two miles away from the hotel. All of our rooms are equipped with a microwave and refrigerator. We are glad to hear...

Phnom Penh, Cambodia
Reviewed 3 January 2017

Amazing hotel yeah its under construction but the staff are amazing, rooms are clean, breakfast is good! Rashad and Ana were very helpful and hilarious I was so tired and they made my mood go from frustrated to delighted!

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Helpful?
1Thank d0l0s0l0
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

We are pleased that you took the time to share your amazing experience at our hotel! We love for our guests to have their frowns turned upside down by our great Team. Your Review will be shared with Rashad & Ana, along with our General Manager. We are happy that you found our rooms clean and enjoyed our breakfast. We...

Ellicott City, Maryland
Reviewed 1 January 2017

PLUSES: Close to airport and port, airport pickup, price, clean room CONS: Under major renovation (entrance completely dug up making multiple vehicle access impossible), overcrowded breakfast room, busy shuttle (a fee to port), one elevator operational CONCLUSION: A decision between location and price versus disruption CONCLUSION:

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Helpful?
3Thank jeffreyb406
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Your review is important to us. Thank you for taking the time to write it. Our hotel continues to be the location of choice for many who are going on cruises due to our great prices; location near the port; as well as our complimentary airport shuttle and breakfast. In April of this year, we will be a Four Points...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated hotel located near airport, cruise port, convention center, beach and Las Olas. Free hot buffet breakfast and airport shuttle. Shuttle to/from Port Everglades at a nominal fee. In-room coffee makers, refrigerators and 42-in. TVs. Free internet access and free parking. Interior corridors with elevators. Handicapped rooms available. Entire hotel is non-smoking. ... more   less 

Additional Information about Fort Lauderdale Airport / Cruise Port Inn

Address: 1800 S Federal Hwy, Fort Lauderdale, FL 33316 (Formerly Comfort Suites Airport & Cruise Port)
Region: United States > Florida > Broward County > Fort Lauderdale
Price Range: $179 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fort Lauderdale Airport / Cruise Port Inn 2.5*
Number of rooms: 112
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Also Known As:
Comfort Suites Airport And Cruise Port
Comfort Suites Airport & Cruise Port Hotel Fort Lauderdale
Comfort Suites Fort Lauderdale
Fort Lauderdale Comfort Suites
Hotel Style:
#23 Business Hotel in Fort Lauderdale
#28 Family Hotel in Fort Lauderdale
#32 Romantic Hotel in Fort Lauderdale
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Questions & Answers

Here's what travellers have asked, with answers from Fort Lauderdale Airport / Cruise Port Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm not sure where I stayed in 2016”
 of 5 bubbles genavail, 12 Feb 2017 | Read review
“Ask for a room that is not on the busy road”
 of 5 bubbles MajaK2010, 9 Feb 2017 | Read review
“Avoid It Until Renovations are Complete.”
 of 5 bubbles RoyM1336, 6 Feb 2017 | Read review
“Just not near The ice machine”
 of 5 bubbles Tackleboxdave, 21 Jan 2017 | Read review
“Plenty of better hotel choices nearby. If you use their airport shuttle expect to wait 60-90 minutes.”
 of 5 bubbles L7623SIbobc, 16 Jan 2017 | Read review
5 of 5